Quick Facts About Santa Fe Cattle Company
Santa Fe Cattle Company has several strengths based on the comments provided. Firstly, the restaurant is complimented for its good pricing and value for money, indicating that customers feel they are getting a fair deal when dining there. Additionally, the parking lot is clean and has ample spaces, which is convenient for customers. The restaurant also offers lots of indoor seating and features beautiful decor, creating a pleasant and inviting atmosphere. The staff is described as polite and helpful, further enhancing the overall dining experience.
In terms of the food, there are several positive comments. The Half Rack of Ribs is highlighted as wonderful, with the meat being described as hot, juicy, and well-sauced. The Death Burger receives praise for its taste, with the spiciness level being noted as appropriate. The juicy steak and the sweet sweet potato are also mentioned positively. The restaurant's rolls are lauded for being light. Specific dishes like the Chicken Santa Fe are described as delicious.
The service at Santa Fe Cattle Company generally receives positive feedback. There are compliments about good service, friendly servers, and quick service. Some customers mention that they did not experience any of the problems mentioned in negative reviews, suggesting that the majority of their dining experiences have been positive.
However, the comments also highlight several weaknesses or areas for improvement at Santa Fe Cattle Company. One recurring issue is inconsistencies with food quality. One customer mentions that their T-bone steak was unevenly cooked, with one half being undercooked and the other half being overcooked. Another customer notes that their chicken was dry, although the steak and ribs were satisfactory. There is also a complaint about the mac and cheese lacking cheese, and the coldness of the chili and the fact that the hot dogs were frozen. These incidents suggest inconsistencies in the kitchen and the need to improve quality control.
Some customers express disappointment in the unavailability of certain items. The restaurant ran out of Texas Toothpicks and onion rings, which can be frustrating for customers who were looking forward to those items. These instances suggest a need for better inventory management and communication with customers regarding unavailable items.
One comment mentions that the restaurant has removed the peanuts, which some customers may have enjoyed, possibly indicating a change in the restaurant's policies that may have negatively affected some customers' experiences.
Customer service issues are also mentioned. One customer had an unpleasant encounter with a server who pocketed cash from another table's bill and still charged them for it. The server's lack of transparency with the check and disappearing when further communication was requested is a clear indication of poor customer service. Additionally, the same customer mentions that they did not receive an itemized receipt, which suggests a lack of attention to detail and accountability.
Despite the manager's attempt to rectify the situation and provide coupons, the negative experience with the server leaves a lasting impression on the customer, leading them to proclaim that they would not recommend the restaurant or the server.
In conclusion, Santa Fe Cattle Company has strengths in terms of its pricing, cleanliness, decor, and overall dining experience. Positive comments regarding specific dishes and good service also indicate areas where the restaurant excels. However, the weaknesses mentioned, such as inconsistencies in food quality, unavailability of certain items, and issues with customer service, should be addressed by the restaurant to ensure better dining experiences and customer satisfaction.
Best TL Reviews
Gutes Restaurant. Preislich Leistung passt.
Clean parking lot with ample spaces. Lots of indoor seating. Beautiful decor. Staff was polite and helpful with answering questions.
I was disappointed to hear they were out of the Texas Toothpicks because of supplier issues which I’m told will be corrected soon.
Half Rack of Ribs were wonderful. Call off the bone hot and juicy with just the right amount of sauce. Paired with the fries. I would definitely order this again.
Death Burger this hamburger does have jalapeño but it isn’t that spicy. Excellent burger.
We love this restaurant and will be returning anytime we are in town.
Food was ok and service was good. My wife got a tbone and it came out very unevenly cooked. Half of it was blue and the other half was medium well. My burger was good but not anything different from anywhere else.
Great service, food was good. Did not see any of the problems stated in one star reviews. Server May was the best. No water in this dinner salad.
Had a very juicy steak and the sweet sweet potato was great!! The rolls are so light!! The mixed alcohol drinks were not the greatest. My husband said they had really good sweet tea. The atmosphere here is inviting.
I hate they took out the peanuts, theres ways around community barrels. The food was fast and right this time, kinda a hit and miss depending on the mood of the staff this night was ok. The waitress was poliet. The mac and cheese was missing cheese, honestly they served us noodles without cheese. My wife's steak was perfect and that marinade on it was delicious. My chicken was a touch dry but the ribs were ok for being sat in a steamer.
The chicken santa fe was delicious. We didn't wait too long for a table of 8 and they were pretty busy. My husband ordered chili - it was cold like chilled when it was brought out. My nephew ordered a hot dog & after everyone else had gotten their food the server told us the hot dogs were frozen so he needed to order something else. The same with my onion rings - they were out. The orders of fries we got were barely any... we didn't complain about any of this because stuff happens and we understand that. What we didn't like was that we tried to pay for another tables ticket and our server was waiting on them too (we knew them & they were sitting at the tables beside us). The other table gave the server cash for their bill - he pocketed it and still charged us for their bill. He didn't give us an itemized receipt and disappeared after we asked for one and to speak with him further.
We are not complainers and still didn't complain but I would not recommend this place or the server at all. The manager did fix the issue and gave us coupons but we will be dining elsewhere the next time we're in town.
Food was great ,large servings,hot, and excellent taste. Server was friendly and quick.we both had the pork chops tender and tasty.
Place Pictures
Santa Fe Cattle Company Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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Drive-through
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Takeout
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Dine-in
Health & safety
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Staff required to disinfect surfaces between visits
Highlights
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Great beer selection
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Great cocktails
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Great coffee
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Great dessert
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Great tea selection
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible elevator
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Comfort food
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Happy hour drinks
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Happy hour food
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Hard liquor
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Healthy options
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Kids' menu
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Late-night food
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Small plates
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Wine
Dining options
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Catering
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Dessert
Amenities
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Good for kids
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High chairs
Atmosphere
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Casual
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Cozy
Crowd
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College students
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Groups
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Tourists
Planning
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Accepts reservations
Today
Opening Hours
| Monday | 11:00 AM - 10:00 PM |
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| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 11:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 10:00 PM |
| Friday | 11:00 AM - 11:00 PM |
| Saturday | 11:00 AM - 11:00 PM |
| Sunday | 11:00 AM - 10:00 PM |
How to go there
Location
Places