Quick Facts About Seashells
Seashells Place, based on the comments provided, has several strengths that contribute to its positive reputation. Firstly, customers consistently praise the quality of the fish and chips served at the establishment. The food is described as fresh, tasty, and delicious, reflecting the skill and expertise of the cooks in the kitchen. Additionally, the portion sizes are commended for being large, ensuring that customers feel satisfied and get value for their money. The warm and friendly service also stands out, with staff members being described as helpful and accommodating.
The location of Seashells Place is also regarded as a strength, particularly for those seeking a late-night visit to the beach. As mentioned in one of the comments, it is the perfect chippy to go to if one is looking for a quick meal after a beach trip, creating convenience and catering to a specific target audience.
Furthermore, the prices at Seashells Place are highlighted in a positive light. One customer mentions that they had a special offer for chips and chicken strips, costing only £3.50, indicating that the establishment offers competitive prices and value for money. This can attract budget-conscious customers and contribute to customer loyalty.
The availability of vinegar and salt is also appreciated by customers, as it enhances the taste of the chips and contributes to the overall experience. Attention to detail in providing extras for customers can bolster their satisfaction and make them more likely to return.
Despite these strengths, there are some weaknesses that have been expressed in the comments. One recurring issue is the portion size of the chips. One customer mentions that they would have liked a bit more chips with their meal, as they found the portion to be smaller than expected. This may lead to some customers feeling dissatisfied or needing to order more food to feel fully satiated.
Another weakness mentioned in one comment is the rude customer service experienced when placing a big order over the phone. While the majority of staff members are praised for their friendliness and helpfulness, negative experiences with one staff member can tarnish the overall impression of the establishment. Rude customer service can lead to a decline in customer satisfaction and loyalty, as evidenced by the comment from a previous loyal customer who stated they would not use the chip shop again due to the negative experience.
In terms of the food itself, there are also some weaknesses highlighted in the comments. One customer describes the fish as tasting like cardboard, suggesting that the quality of the fish may be inconsistent. Another customer complains about being overcharged for their order and receiving greasy food with very little fish. These issues with food quality and accuracy in charging can result in negative dining experiences and discourage customers from returning.
Overall, Seashells Place has several strengths including quality fish and chips, warm service, and a convenient location for late-night beach visits. However, there are weaknesses to address such as inconsistent food quality, portion size, and negative experiences with customer service. By addressing these weaknesses and building upon their strengths, Seashells Place has the potential to further enhance its reputation and attract more customers.
Best TL Reviews
Quality fish and chips and lovely service! My partner and I came about 9pm looking for food but found gold instead. A simple store front, filled warm service. Huge portions and great tasting fresh fish.
Ordered the cod and haddock (freshly made!), chips, mushy peas and curry sauce, which was also really good! Probably the best chippy to go if you're looking for a late night visit to the beach.
P.s Goes well with whisky
Very nice chippy. Had the chips and chicken strips special, think it was £3.50 everything was hot and tasty. Only downside was the portion size on the chips, would of had a little bit more. The size was a little bit small. But in saying that if i was to pass by again on my lunch i would go in again ????
Sensational chips from this little gem in Monkseaton.
Great chips and loads of vinegar and salt. Chips covered with batter and the chips were fantastic!
Well worth a visit!!
Food was beautiful red hot. I would like say best chippy around. Staff are so friendly and helpful. Apart from one I phone to place big order. How rude this lady was . Not helpful at all. Such shame as for years I used this chip shop . For home and work. They had 20 orders off me at one time. Some of my residents heard how rude she was and they said they will never use this chip shop again
What shame one person is doing this to the business. But well'done to the rest of the staff for beautiful food and service xx
Be a while since I had fish and chips so off to the best? It was saturday12.15 ordered fish and chips.chips were good fish was like a bit of cardboard.batter was soft and not a good taste very disappointed. Maurice.
Overcharged for Cod Bites and Chips as they added an extra £10 onto my order for no reason and I only found out once I check my bank account at home, extremely greasy food with very little fish and chips tasted fake somehow! service was extremely poor too, I will make sure to not be coming back here ever again
Ordered 3 haddock and chips tonight with curry and mushy peas .£36 with drinks . Got home to have a nice meal , but were soaked in fat were so greasy really were not nice
Also the lady that served me were so miserable who served us and no people skills what's so ever .
This is one of the best chippies in the area. Food is great and the staff are friendly despite the large queues. Get there early!
Place Pictures
Seashells Info
Amenities
Service options
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Delivery
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Takeaway
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible car park
Offerings
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Late-night food
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:30 AM - 10:00 PM |
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| Tuesday | 11:30 AM - 10:00 PM |
| Wednesday | 11:30 AM - 10:00 PM |
| Thursday | 11:30 AM - 10:00 PM |
| Friday | 11:30 AM - 10:00 PM |
| Saturday | 11:30 AM - 10:00 PM |
| Sunday | 02:00 AM - 08:00 PM |
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Location
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