Quick Facts About Serenity Dominican Hair Studio
Serenity Dominican Hair Studio is a popular salon that provides a variety of hair care services, such as roller sets, blowouts, braids, and coloring. While some customers have had positive experiences with the salon, there are also several negative comments that highlight certain strengths and weaknesses of the place.
One of the strengths of Serenity Dominican Hair Studio is the knowledge and professionalism of the staff. Several customers praised the stylists for their expertise and ability to promote healthy hair growth. They also appreciated the convenience of having a nearby beauty supply store. This indicates that the salon has a competent and skilled team that can provide quality hair care services.
Another strength is the efficiency and speed of the service. One customer mentioned being in and out of the salon within one hour for a wash and blowout. This shows that the salon is able to provide quick and efficient service, which can be appealing for customers with busy schedules.
However, there are also several weaknesses that customers have pointed out. The most significant weakness is the poor customer service. Multiple customers complained about the lack of greeting and the unfriendly atmosphere. One customer even mentioned that the service gets worse with each visit. This indicates that the salon might not prioritize the satisfaction and comfort of their customers, which can negatively impact the overall experience.
Another weakness highlighted by customers is the use of cheap products. Some customers mentioned that the salon used inexpensive products, which can affect the quality of the hair care services. Additionally, one customer mentioned that the stylists talked about clients in a different language, which can make customers feel uncomfortable and excluded.
Several comments also mentioned issues with the skills and techniques of the stylists. One customer mentioned having burned ears due to high heat from the dryer and the lack of protective spray during flat ironing. Another customer experienced snapped ends and a burned scalp during a blowout. These comments indicate that some stylists may not have the necessary expertise and professionalism, leading to potential damage to the customers' hair and scalp.
One customer shared a negative experience with hair coloring, mentioning that the stylist did not have a professional approach and applied the color haphazardly. The customer felt dissatisfied with the result and was charged full price despite the inadequate service. This highlights a weakness in the salon's ability to provide quality hair coloring services.
Overall, while Serenity Dominican Hair Studio has strengths such as knowledgeable stylists, quick service, and a convenient location, there are significant weaknesses in terms of customer service, product quality, and the skills of some stylists. These weaknesses may negatively impact the overall experience of customers and could lead to potential damage to the hair and scalp.
Best TL Reviews
Jannette did my relaxed hair in a roller set and blow out. It was passable and acceptable. BUT, the service was horrible. No one greeted me, instead, the women just all stared at me. I had to ask Jennette if she worked there because she just sat there looking at me. I had to turn the heat on the dryer down because my ears were on fire. And she didn't use any protective spray on my hair when she used the flat iron. She used cheap products, too. I'm not going back.
Customer Service is Horrible Horrible Horrible and gets worst each time.
Products are cheap. And they talk about their clients in a different language.
Shop around their are much better salons close by that use products to promote healthy hair
Nice, knowledgeable and professional. Provides hair care services promoting healthy hair growth. Gets my hair straighter (4c hair) than if I would have relaxed it. They take care of my hair care needs from blow outs to braids. And it’s conveniently located to a nice beauty supply store.
This place is okay I thought it was a Dominican salon but shop seems to be Ethiopian. I went in as a walk-in and was serviced immediately. I got a blow out. My hair was straight but I had a lot of fly always, and they didn’t offer to clip my ends which were snapped every time she went through my hair with the flat irons. My scalp was also burned multiple times. Overall my hair was straight just questioning if it’s going to have heat damage but I think I’ll stick to my old shop.
I walked in after realizing that I did not want to spend the rest of my day fooling with my thick hair. Janet had me in and out on ONE HOUR with a full wash and blowout! Same results as a silk press in a fraction of the time. I am super tender headed and the service did not hurt at all. This shop has a clean and friendly environment. I will definitely be back! Thank you Janet :)
I went in to get a semi permanent purple color on top of a honey blonde I already had. I was told by the two women working that they could color it for me. The lady whom did my hair had no professional way of coloring my hair she literally slapped the color on and rubbed it in. Claimed she wouldn’t need two bottles of it. As she washed and blow dried it I noticed that most of my blonde wasn’t colored only my roots and ends. I was still charged full price for the color. I hate this place and will never return. I don’t advise anyone to go here for coloring nor styles. They are horrible.
Coming here for some years and bringing my daughters with me , Fanta does a great job on our hair.
Love her and the atmosphere of this place!
Thanks Fanta we appreciate you!
I had such a wonderful experience here. My hair dresser Sandra did such a wonderful job. She cut my hair and dyed it and brought my hair back to health. I absolutely loved it. The environment was wonderful and very professional. The ladies were extremely friendly and down to earth. I absolutely recommend it to anyone .
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Serenity Dominican Hair Studio Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
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| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:30 AM - 05:30 PM |
| Sunday | Closed |
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