Quick Facts About Sheer Elegance beauty salon and nail academy
Sheer Elegance beauty salon and nail academy has received both positive and negative feedback from customers. To analyze the strengths and weaknesses of the salon, we can examine the comments provided.
Starting with the weaknesses:
1. Poor quality nail polish: One customer mentioned that their gel nail polish bubbled up and started coming off after a short period of time. This indicates a lack of quality control and attention to detail in the application process. Customers expect their nail polish to last for the duration specified, and when it fails to do so, it reflects poorly on the salon.
2. Imperfections in nail polishing: Another customer mentioned that every single nail had imperfections and that they were not polished properly. This raises concerns about the skill level and competence of the staff. Nail polishing requires precision and attention to detail, and if imperfections are consistently present, it indicates a lack of expertise or training.
3. Lack of trust in the salon's skills: One customer mentioned that they had no trust in the salon's skills after experiencing issues with their nails. This reflects a lack of confidence in the salon's ability to rectify mistakes and meet customer expectations. Trust is essential in building long-term relationships with customers, and if it is lost, customers may choose to go elsewhere for their nail care needs.
Now, let's move on to the strengths:
1. Talented and skilled staff: Several customers praised the talent and skill of the staff, particularly Colleen and Nicky. They mentioned that the staff members are talented at freehand designs and are able to recreate any design shown to them. This indicates a high level of expertise and creativity, which is attractive to customers seeking unique nail designs.
2. Friendly and welcoming atmosphere: Many customers mentioned that the salon has a friendly and welcoming atmosphere. They appreciate the down-to-earth nature of the staff and feel comfortable and relaxed during their visits. A positive atmosphere can greatly enhance the customer experience and make them feel valued and appreciated.
3. Excellent customer service: Customers mentioned that the staff at Sheer Elegance provide first-class service. They go above and beyond to ensure customer satisfaction and are willing to address any concerns or issues that may arise. This level of customer service can greatly impact the overall experience and encourage customers to return in the future.
4. Expert advice and recommendations: One customer mentioned that Nicky provided great advice on how to properly care for their feet and treat nail issues. This indicates that the staff members have knowledge and expertise in nail care and are able to offer valuable recommendations to customers. This can help customers maintain healthy nails in between salon visits.
In conclusion, Sheer Elegance beauty salon and nail academy has both strengths and weaknesses. The salon shines in terms of its talented and creative staff, friendly atmosphere, excellent customer service, and expert advice. However, there are areas for improvement such as ensuring consistent quality in nail polish application and addressing imperfections in nail polishing. By addressing these weaknesses and building upon their strengths, the salon can enhance its reputation and attract more satisfied customers.
Best TL Reviews
I came in this morning to do my nails with Nicola. When I returned home, the gel nail polish bubbled up and started coming off already. They supposed to last 3 weeks... Also, every single nail has imperfections, as they were not polished properly. 2nd day, one of the nails completely disintegrated as showed on photos. They did offer for me to come in and rectify it, but I have no trust in their skills.. Won't come again! Booked elsewhere.
The best salon I've ever been to! Colleen is so talented and I always leave the salon so impressed. Even when I don't know what I want, she will come up with something. All the ladies in the salon are also really down to earth and easy to chat to - I always feel welcome and relaxed. Can't imagine getting my nails done anywhere else!
Nothing is too much trouble for Nicky always love my nails
Always friendly, Colleen and Nicky have an amazing talent of freehand designs which always look perfect, show them a design, they'll smash it out the park.
Nicky is amazing at what she does always makes sure you’re happy when you’re leaving the atmosphere in the shop is amazing best nail shop in Ashton! Thank you :)
FIRST CLASS SERVICE!!!
I booked in with Nicky for a pedicure before I went on holiday as I had some hard skin on my big toes, she did such a great job, and my hands and feet look so good!!
Not only did she do such a good job, she was able to offer some great advice on how to properly look after my feet and treat some nail issues.
I would recommend her to anyone!!!!
Lovely salon. Melissa did my nails - she’s lovely and so talented. All the girls are very welcoming and friendly, thank you ❤️
It was my first time coming here back in September for my nails done and I can’t stress enough how incredible they were! I showed Colleen a picture and she absolutely smashed it, my nails were BETTER than the photo!
Also, these nails have lasted me a week on holiday, 3 weeks working as a hairdresser and were still on for a wedding I had at the weekend. Zero lifting or breakage. I actually can’t wait to go back and will never use anywhere else for my nails. Super friendly ladies and a lovely friendly environment. Thank you so much!
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Sheer Elegance beauty salon and nail academy Info
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 05:30 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 07:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | Closed |
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