Quick Facts About Simply Hair
Simply Hair place is a hair salon located in Tampa that has received a mix of positive and negative feedback from customers. By analyzing the comments provided, we can identify the strengths and weaknesses of Simply Hair place.
One of the strengths of Simply Hair place is its convenient location. A customer mentioned that the salon is only a couple of minutes away from their job, making it easily accessible. Additionally, another customer mentioned that they had moved out of town but still came back to this salon, indicating that the location is worth the extra effort.
The salon also receives praise for the friendliness of its staff. Multiple customers mentioned that everyone was nice, with one customer specifically praising the owner, Fior, for being professional and friendly. This positive atmosphere is an important aspect of a hair salon, as it contributes to a pleasant experience for customers.
Customers also appreciate the expertise of the stylists at Simply Hair place. One customer mentioned that their hair looked beautiful after getting it colored, receiving compliments from others. Another customer complimented the owner, Fior, for being a skilled stylist with classic styles and flair. This indicates that the salon can deliver high-quality hair services.
On the other hand, there are some weaknesses mentioned in the comments. One significant weakness is related to customer service. A customer complained about poor customer service, stating that no time was given for appointments and there was no clarity on the work that would be performed. Another customer claimed that the salon did nothing to compensate for a negative experience involving a scalp burn. These comments highlight a lack of attentiveness and responsiveness towards customers, which can significantly impact their satisfaction.
Another weakness is the negative experience of one customer who mentioned that their granddaughter's scalp was burned during a relaxation treatment. This incident, coupled with poor customer service, resulted in the loss of a customer. Such incidents can damage the salon's reputation and discourage potential customers from visiting.
In terms of services offered, one customer mentioned that Simply Hair place is known for its Keratin treatments, recommending them highly. However, there is no further information about the range of services provided or the expertise of the staff in specific areas.
Finally, language proficiency is mentioned as a strength, with the salon being able to accommodate both Spanish and English speakers. This can be a positive aspect for customers who prefer to communicate in a specific language and feel more comfortable expressing their hair needs.
In conclusion, Simply Hair place has strengths in terms of its convenient location, friendly staff, and expertise in hairstyling. However, there are weaknesses relating to customer service, particularly in regards to scheduling and addressing incidents such as a scalp burn. It is important for the salon to address these weaknesses to ensure customer satisfaction and maintain a positive reputation.
Best TL Reviews
I’ve been here twice and it’s been great. I originally popped in because I was desperate for a blowout and this place is a couple of minutes away from my job. The place I’ve been going to is quite a drive away as I live in Tampa and I decided to try someplace new.
I am not disappointed. Everyone is so nice, and the second time I went, I got my hair colored. It looks so beautiful and I get a lot of compliments. I will definitely be trusting these ladies with my hair in the future. Thank you for the great work.
Love this place! The hair stylist and owner, Fior, very professional and super nice. Great environment! I had a beautiful hair cut. All employees knowledgeable and helpful. My new place for my hair ❤
owner Fior Is the greatest hair stylist U will find with classic styles,with much flair,all appointments are scheduled and accommodated with no less than 10-15 minutes of time scheduled. Botox treatments are awesome and last for long lengths of time. occasionally yo are favored with water or glass of wine ???? Thank you Fior ❤️
I love this place . Great atmosphere, excellent service, great conversations.....I have been going here for years. Moved outta town and still came back to her...
Burned my poor granddaughter scalp relaxed her and she had shampooed which open her scalp told her it was okay to get relaxer scalp burned badly made sores in her was bleeding o side of face burned badly she was miserable for 2week made sores in her head she suffered so much she tip her called and reported it to the did nothing to her 17 year did not take care of no more lost a paying terrible customer service did nothing to compensate her rating no stars terrible take advantage of children stay away money hungry sad noore business from us
Best Dominican hair salon in the clearwater area, always do my hair with Anny love her work and her professionalism she pays attention to all your needs as well as given you new ideas for different styles, healthy care for your hair !! ♥️♥️♥️ thanks to all the girls here also very cool place ! ????????
The worst customer service!!! As a professional in customer service I am just going to say this is a place where you do NOT WANT to ever schedule a reserve time appt. No repast on yo our time, no doubt of what work will be perform in you? Or who is to work on you? Dealing with these people was such a terrible experience. I am so against business that don’t know how to appreciate customers valuable time, and this is the reason why most of us have hard time to trust a Salon for individuals who have NO experience in customer service. I had scheduled my son at 4pm was never seen or taken care of due to lack of respecting schedule reserve time.
Great place to get your hair done, especially if you want the Keratin, highly recommended. They speak both Spanish and English, ladies are very friendly
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Simply Hair Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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