Quick Facts About Snow Nails LLC
Strengths:
1. High-Quality Service: Many customers praise the quality of the service provided by Snow Nails. They mention that the salon delivers perfection each time and that their nails look great after getting them done.
2. Personalized Attention: NaNa, one of the technicians at Snow Nails, is commended for taking her time to ensure that the customer's nails are perfect. This personalized attention helps create a positive experience for customers.
3. Variety of Services: Snow Nails offers a variety of services, including dip nails, gel pedicures, gel layovers, and more. This allows customers to choose the service that suits their needs and preferences.
4. Affordable Pricing: One customer mentions that they didn't need to spend a huge amount to get their nails done nicely at Snow Nails. They were able to get a full set of gel nails and other treatments for a reasonable price.
5. Welcoming Environment: Despite some negative comments, others describe the staff at Snow Nails, such as NaNa and Terry, as friendly and welcoming. This contributes to creating a positive atmosphere for customers.
6. COVID-19 Safety Measures: Snow Nails is praised for practicing social distancing and operating by appointment only. This demonstrates their commitment to providing a safe environment for customers, especially during the pandemic.
Weaknesses:
1. Inconsistency in Customer Service: One customer expresses disappointment with the customer service at Snow Nails. They felt discriminated against and not welcomed when they were turned away despite arriving before closing time. This suggests a lack of consistent customer service experiences.
2. Issues with Nail Durability: Some customers complain about the durability of their nails. One customer experienced nail breakage shortly after getting their nails done, which negatively impacted their experience. Another customer had to pay for a repair just three days after the initial appointment. These concerns highlight potential issues with the durability and quality of the nail services.
3. Lack of Accountability: The same customer who experienced nail breakage expresses dissatisfaction with how the technician handled the situation. They mention that the technician did not hold herself accountable for the thin layer applied and charged them for a repair. This lack of accountability may lead to customer dissatisfaction and could impact their willingness to return to Snow Nails.
4. Busy Schedule: Some customers note that making an appointment ahead of time is necessary due to the salon's popularity. While popularity can be a positive indicator of the salon's quality, it can also be a disadvantage for customers who prefer or need last-minute appointments.
In conclusion, Snow Nails LLC has strengths in terms of high-quality service, personalized attention, a variety of services, affordable pricing, a welcoming environment, and COVID-19 safety measures. However, there are weaknesses regarding inconsistency in customer service, issues with nail durability, lack of accountability, and potential difficulties in securing last-minute appointments.
Best TL Reviews
I don’t even want to add 1-Star… The website and door says they close at 7pm. I got there at 5:55p (traveling from out of town) and they turned me away because a fill-in would take too long. No one was in there receiving any services. I felt discriminated against and NOT welcomed. DO NOT GO TO THIS SALON They do NOT have quality customer service!!!!
I've been a client for Snow Nails for years and I'VE NEVER BEEN DISAPPOINTED. They deliver PERFECTION each time i go for my nails. Nana and her boss are awesome and very friendly.
I love NaNa! She really takes her time to make sure my nails are perfect ????
I had such a wonderful experience at Snow Nails! I am new to the area and tried four other nail salons before finding this place! I can say my search is finally over! I did the dip nails and gel pedicure and my nails look great!
I received a gel lay/over my real nails and pedicure 5/6/22 around 5:15pm. I had an appt at 5 pm I arrived late. She took me anyway. Terry did a lot of education about nail up keep and I shared that I typed ALL day on my full time and own a bakery. Showed her some of my cakes. We discussed the layover should be strong and with medium thickness.
That evening I went home to cook dinner, removed the plastic cover from some garlic powder and my REAL nail cracked off. The next day as I was preparing cakes the ring finger nail cracked in half.
Mother’s Day weekend I had deliveries to make and am not happy about two nails on one hand broken.
Terry did my nails, is very nice and professional. I must be honest I’m not pleased with her work.
I returned Monday After work for a repair.
She charged me $10 to repair nails she did 3 days ago. So for that , I would not recommend this facility. I’m a good loyal customer, if the merchant treats me right, I’d return the gesture. I also gave her a $10 tip on 5/6/22 and said Happy Mother’s Day.
Very disappointed that she did not hold herself accountable for the thin layer she applied.
I Love Snow Nails. They Practice social distancing. By appointment only, but usually can fit u in same day. Both ladies are amazing & pamper you. I’ve had mani/pedi’s. Bikini waxes. Always a treat.
They do expect tips for the level of service provided & well worth it.
Guys. I had no idea this place existed and I've been missing out. I don't get my nails done very often but when I do go I want them done nice and I'll pay extra if need be. What was great about Snow is that I didn't need to spend a huge amount to do so. I went in and asked for the whole nine yards on my nails. I wanted a manicure and a full set of gel nails stiletto style and with shellac as well. They look fantastic and I'm totally coming back. The whole thing cost me like $60 and a little over $60. Totally worth it. I got to get myself pampered and had a great experience. I recommend the gel because personally I'm rough on my nails and these seem to last longer than acrylic. Also be sure to call and make an appointment ahead of time because they seem to be popular. :)
Terry is amazing! This was my second experience and my first was epic. She's honest and a sweetheart. She made me feel like family. I get compliments on my nails all the time. I can't wait to go back!
Place Pictures
Snow Nails LLC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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