Quick Facts About SpaTaneous Nail Salon Atlanta
Strengths:
1. Cleanliness: Multiple comments mention that the salon is clean, which is a key strength. A clean salon creates a positive atmosphere and gives customers confidence in the hygiene practices of the establishment.
2. Accommodating technicians: The technicians at SpaTaneous are commended for their willingness to accommodate customer requests. This shows good customer service and a focus on meeting individual preferences.
3. Upgraded massage chairs: During the pandemic, SpaTaneous upgraded their massage chairs, which was appreciated by customers. This shows that the salon values the comfort and relaxation of its clients.
4. Skilled eyebrow waxing: One customer had an exceptionally positive experience with eyebrow waxing at SpaTaneous. The customer commends the salon for delivering the best eyebrow waxing they have ever had, making them extremely happy with the results.
5. Friendly and consistent service: Many customers mention that the service at SpaTaneous is friendly and consistent. This is important for building customer loyalty and trust, as customers appreciate being recognized and receiving consistent service over time.
Weaknesses:
1. Nail longevity issues: A customer complained about their nails chipping and peeling just one day after getting them done, despite getting SNS nails. This suggests a possible issue with the longevity and durability of the nail services provided at SpaTaneous.
2. Neglect of nail health: Another customer expressed concern when a technician attempted to peel off old SNS with a fake nail. This indicates a lack of attention to the health and safety of the customer's nails, which can lead to damage or discomfort.
3. Inconsistent pricing: One customer found the pricing at SpaTaneous to be inconsistent and high. They received a fill-in, cut down, and one repair, which resulted in a charge of $65. This suggests a lack of transparency in pricing or potential overcharging.
4. Short-lasting gel polish: A customer complained about the gel polish coming off within a day of getting their nails done. This indicates a problem with the quality or application of the gel polish at SpaTaneous, as long-lasting results are expected.
Overall, SpaTaneous Nail Salon Atlanta has several strengths, including cleanliness, accommodating technicians, upgraded massage chairs, skilled eyebrow waxing, and friendly and consistent service. However, there are also weaknesses, such as nail longevity issues, neglect of nail health, inconsistent pricing, and short-lasting gel polish. These weaknesses should be addressed to ensure customer satisfaction and loyalty.
Best TL Reviews
The salon was clean, and the technicians really accommodated your requests. The chairs are comfortable and relaxing during the services.
Love this place. I’ve been going for at least a decade and the service is consistent and friendly. I appreciate them for upgrading the massage chairs during the pandemic. The little touches go a long way!
I have to say…I received the BEST eyebrow waxing that I’ve ever had from SpaTaneous . I cannot stop looking at myself in the mirror or taking pictures because of how good they came out. I received the service over a week ago, and I am still as much in awe as I was when I first got them done. The last time I was this happy with my eyebrows was when I got them done for the first time EVER so that is saying something lol.
I got my nails done on Thursday and by Friday they were already chipping and peeling. I got SNS. Also the first time I went in the tech was trying to peel of old SNS with a fake nail. I had to pull my hand away from him. He was not concerned about the health of my nails.
This place is horrible! I got my nails done literally one week ago I got a fill-in, cut dwn, and one repair, I was charged 65bucks! I got gel polish and the polish is completely coming off Already! SMH Never again
I Absolutely love this place. Kate did my nails. She is the best. Scott did my pedicure. Whew he is amazing. I recommend this place go Monday-Wednesday. ❤️
Love this nail salon especially Mr. Scott OMG he would do your feet so good and massage it kust love the way he works and very friendly, all the staff. Here is there manual and my favorite part of the spa.
I use to love this place but it has went down… my nails only last a day.. Hanna who did my mani did not make them even and they were lumpy smh ????????♀️
Place Pictures
SpaTaneous Nail Salon Atlanta Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
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