Star Nails

+1 573-346-8455

323 US-54, Camdenton, MO 65020 United States of America

Open Today: -

Quick Facts About Star Nails

Star Nails place has received a mix of positive and negative comments, which can help in understanding the strengths and weaknesses of the salon. In order to provide a comprehensive analysis, the strengths and weaknesses will be discussed in detail below.

Strengths:

1. Fast service: Several customers have praised the salon for its fast service, indicating that they were able to get their nails done quickly. This can be a major strength for individuals who are looking for efficient and time-saving services.

2. New ownership: One of the comments mentioned that the salon is under new ownership, and the commenter had a positive experience with the new owners. This suggests that the salon may have undergone positive changes under the new management, which can be a strength as it indicates commitment from the owners to improve the salon's services.

3. Relaxing experience: A comment mentioned that the customer enjoyed a relaxing experience during their pedicure. This suggests that the salon is able to provide a soothing and calm environment for customers, which can be a major strength for individuals seeking relaxation.

4. Friendly staff: Despite some negative comments, there were instances where the staff was described as friendly and welcoming. This indicates that the salon may have employees who are able to create a positive atmosphere for customers, which can contribute to a pleasant overall experience.

Weaknesses:

1. Inconsistent service: Several comments highlighted inconsistent experiences with the service. While some customers had positive experiences, others had negative encounters, such as feeling rushed, experiencing rude staff, or receiving poor-quality services. This inconsistency suggests a lack of standardized service and quality control within the salon, which can be a significant weakness.

2. Lack of proper spa pedicure: One comment described an unsatisfactory pedicure experience, stating that it did not meet their expectations of a spa pedicure. The commenter noted the absence of massages, hot towels, or masks, which are generally associated with a spa pedicure. This suggests a discrepancy between the advertised service and the actual service provided, which can be a weakness in terms of meeting customer expectations.

3. Low-quality products and poor craftsmanship: Negative comments mentioned concerns about the quality of the products used, such as cheap polish that chipped quickly and acrylic nails that did not meet expectations. Additionally, one commenter expressed dissatisfaction with the overall workmanship, comparing it to that of a child. These issues suggest a lack of attention to detail and the use of inferior products, which can be considered as weaknesses.

4. Sanitation concerns: One commenter expressed concerns about the lack of sanitation practices observed at the salon, such as foot sinks not being washed or sanitized between customers. This poses a significant hygiene risk, which can be detrimental to the salon's reputation and customer satisfaction. Neglecting proper sanitation protocols can be a major weakness and even a health hazard.

Overall, Star Nails place has various strengths and weaknesses. The salon possesses fast service, a relaxing atmosphere, and positive experiences under new ownership. However, the salon exhibits inconsistency in service quality, shortcomings in providing a spa pedicure, the use of low-quality products, poor craftsmanship, and sanitation concerns. Addressing these weaknesses and maintaining the strengths can enhance the salon's reputation and customer satisfaction.

Best TL Reviews

Very good job done. Fast service and I will be going back for my fills and pedi's I and my first pedicure today I loved it so relaxing

March 24th, 2023 - This salon is under NEW ownership, I went in today for a full set, & pedicure. My results were stunning. & the family is awesome!! Definitely recommend going in and checking the new owners out!!

New owners!! Really nice family!! Anna and Ken welcome to the lake!!! Really like my Easter nails!!!

Wish Layna and her husband the best enjoy retirement!!!

Worst pedicure I’ve ever had. Horrible experience, and customer service. They say it’s a spa pedicure but it’s nothing more than a very basic pedicure with no massage or hot towel or mask. They were rude when I asked what was included. It was basically a clean up and polish. I can get that for half the price elsewhere. I doubt half of them are even licensed because that’s not how you’re taught to do a spa pedicure in school. My polish chipped off next day they also use cheap products. Looks like a 10 year old did it. I know my 12 year old would have done 100% better.

My wife and I got pedicures, and the experience was not that great. We felt rushed by the stylists, which no customer wishes. I got yelled at by the lady for adjusting my chair (I'm a tall guy) at the spa seats. My wife got polish on her toes, and what bothers me was the color of the polish in the bottle was a bright green, but once applied to her nails, it came out to be a dull seafoam green. She dried her toes for maybe 15 minutes, but as soon as we left and she got in the car, she looked down, and the polish was already chipping off!! I do not recommend this place to anyone!! Save your money and go somewhere else!!!

I attempted to get my nails done. I wanted colored acrylic nails. I usually get colored tips using acrylic and pink on the back part. Essentially a pink and white set just using colored acrylic on the French tip part due to the chemicals I am in on a daily basis. The gel polish or regular polish comes right back off and looks horrible in a few days. The gentleman who put my tips on asked me 5 times if I wanted gel or regular polish. Well I didn't want either. I wanted colored acrylic. He started yelling at me after the 3rd time and it ended with him removing the tips he had just put on me. I do not recommend anyone coming here they are rude and obviously have no idea what they are doing. Linda's nails in Osage beach are great. They are friendly and John does an awesome job. This place is aweful.

I've gone to this salon multiple times but this time I brought my daughter. They got us both done in a timely manner and the people are always so friendly. I love it and we both left feeling super pretty and excited to show off our new nails. Would highly recommend.

No signs of sanitation. Foot sinks not washed or sanitized between customers. Equipment was rinsed off but not washed or sanitized. The man working on my feet was rude. He also hurt me several times. Pushed my foot down in very rough way. It was a bad experience.