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Steve's Barbershop

+1 614-478-3185
2725 Morse Rd, Columbus, OH 43231 United States of America
Open Today: Closed

Quick Facts About Steve's Barbershop

Steve's Barbershop has received both positive and negative feedback from customers. By analyzing the comments, we can identify the strengths and weaknesses of the place.
One of the strengths of Steve's Barbershop is the quality of the haircuts. Several customers mentioned that they received the "best cut" they've had in years and that they highly recommend the barbershop. This indicates that the barbers are skilled and capable of delivering excellent results. Additionally, customers appreciate that the barbers take their time, ensuring that both parties are satisfied with the outcome.
The professionalism and customer service at Steve's Barbershop are also praised by customers. They mention that the barbers are professional, respectful, and personable. This creates a pleasant and welcoming environment for customers of all backgrounds. The barbers are also described as cool people who do an amazing job crafting top-notch haircuts. This positive experience encourages customers to continue visiting the barbershop and to trust the expertise of the barbers.
Another strength of Steve's Barbershop is the presence of experienced and popular barbers like Velly, T.C., Jar, and Antoine. Customers specifically mention these barbers and express their satisfaction with their work. Having well-known and skilled barbers helps attract customers and build a good reputation for the business.
The barbershop's attention to customer needs is also appreciated. One customer mentions that the barbers change the music if an elderly client comes in, showing that they are considerate and accommodating. This level of care enhances the customer experience and creates a positive atmosphere.
Now, let's address some of the weaknesses mentioned by customers. One customer complained about the waiting time and lack of communication. They mentioned that they had to wait for almost two hours and that no one informed them about the delay or inability to fit them in. This indicates a weakness in managing customer expectations and communication. Improving communication with customers in such situations can help prevent frustration and disappointment.
Another comment mentioned that a barber named Jarra helps keep a customer's grandson calm during haircuts. While this shows a positive attribute of the barber, it also hints at the possibility that some customers might struggle with children who are uncomfortable during haircuts. It would be beneficial for the barbershop to offer a child-friendly environment or additional measures to help calm children during their appointments.
In conclusion, Steve's Barbershop has several strengths that contribute to its positive reputation. It provides high-quality haircuts, employs skilled and experienced barbers, offers professional and respectful service, and creates a welcoming atmosphere. However, there are areas that need improvement, such as managing waiting times, enhancing communication with customers, and providing additional measures for children who might be uneasy during haircuts. By addressing these weaknesses, Steve's Barbershop can continue to build on its strengths and further enhance the customer experience.


Best TL Reviews

I sat in this place almost 2 hours. I walked in, and i asked if you take walk ins and they told me yes. They let me sit there and many people went before me. One guy asked, after 1 hour and about 20 mins, “you waiting on anyone?” I replied yes, and then still sat there as others walked in and sat in and out of chairs. If someone would have just communicated to me “no” or “we cannot fit you in” i would have left.
Velly Is a Dope barber my brother put me on to him and coming to him was definitely worth it I love that his passionate about his work ???????????????????????? got my sons together.
T.C is an absolutely amazing barber and put a huge smile on my face!
Jar gave me a great cut, took his time and made sure he and I were both happy. Probably the best cut I've had in a few years. Great conversation also
Best cut I’ve had in years. I highly recommend. Thank you Anderson. So glad I found a place that is great at what they do and not at a franchise price.
This is one of the most professional, safe neighborhood & punctual barbershop’s I’ve ever been to. Antoine, T.C. & Steve are awesome! Cool people who do an amazing job crafting top notch haircuts/hairstyling. Anyone looking for a great haircut, go to Steve’s Barbershop!
Jarra makes time for my Grandson Prince Dior. He helps keep him calm when cutting his hair.
I love this place. I've never gotten a bad haircut or had a bad experience here. The barbers are professional, respectful, and personable. The environment is suited for all comers no matter race or gender. It's one of the only barbershops I've been to where they change the music if an elderly client comes in, they're great. I've been visiting this barbershop for 5 years now and I plan to continue to do so for many more. I personally get my hair cut by Antoine Scales, trust me, you won't be disappointed, but the same goes for all the guys if you can't wait.

Steve's Barbershop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 08:30 AM - 05:30 PM
Tuesday 09:00 AM - 05:30 PM
Wednesday 08:30 AM - 05:30 PM
Thursday 08:30 AM - 06:30 PM
Friday 08:30 AM - 06:30 PM
Saturday 06:30 AM - 05:30 PM
Sunday Closed

How to go there

Location