Stockbridge Fisheries (Next to dominos)

+44 1535 210466

253 Bradford Rd, Keighley BD21 4AW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Stockbridge Fisheries (Next to dominos)

Stockbridge Fisheries, located next to Dominos, has received a mix of positive and negative comments regarding their fish and chip meal deal. Analyzing these comments can provide insights into the strengths and weaknesses of the establishment.

Starting with the positive comments, many customers have praised the quality and taste of the fish and chips at Stockbridge Fisheries. One customer even described it as their favorite fish and chips, indicating that the taste is highly regarded by some. The comments also mention that the portion sizes are good and reasonably priced, making it a good value for money. This suggests that the quality and affordability of the food are definite strengths of the establishment.

Furthermore, the presence of a car park and the ability to dine in have been mentioned positively by customers. This indicates convenience and options for customers who want to enjoy their meal on-site or have easy access to parking. Having these facilities can enhance the overall customer experience and provide an advantage over competitors who may lack these amenities.

However, there are also some negative comments that highlight potential weaknesses of Stockbridge Fisheries. One recurring complaint is about the attitude of the staff. One customer mentioned feeling like the staff did not appreciate or enjoy customers purchasing the meal deal, while another mentioned a staff member seeming annoyed about the order. This implies a possible issue with customer service and may lead to a negative experience for customers. A business relies on positive interactions with customers to maintain loyalty and encourage return visits, so improvements in this area are necessary.

Additionally, a few customers have complained about the quality of the fish and batter. One customer described the fish as the worst they have ever had from Stockbridge Fisheries, while another mentioned grey fish and greasy batter. These comments suggest inconsistency in the quality of the food, which can be a significant weakness for any restaurant. Consistency is crucial to maintaining customer satisfaction and positive word of mouth. If the food quality is not consistently good, it can lead to disappointed customers and a decrease in customer loyalty.

Price is another area of concern mentioned in the comments. One customer noticed a price increase in the meal deal, which made them question if the establishment was becoming more reluctant to sell it. However, the customer still found it a better deal compared to buying items separately. This shows that while the price increase may have raised concerns, the meal deal still offers a slight advantage in terms of cost. However, considering the negative comments about the food quality, it is essential for Stockbridge Fisheries to ensure that the increased price is justified by consistent and high-quality food.

Finally, one comment mentioned that the establishment forgot to include the scraps in the order. Attention to detail and ensuring accurate order fulfillment is essential for any restaurant. Forgetting items in an order can lead to customer dissatisfaction and a negative overall experience.

In conclusion, Stockbridge Fisheries has several strengths, such as positive customer reviews about taste, portion size, and affordability. The presence of a car park and dining-in options are also advantageous. However, there are areas for improvement, including customer service, consistency in food quality, attention to detail, and managing price increases effectively. Addressing these weaknesses will be crucial for Stockbridge Fisheries to maintain and improve its reputation and customer satisfaction levels.

Best TL Reviews

I've bought the fish and chip meal deal a few times and noticed they seemed a bit off about it, almost like they didn't like people buying it. Sent my wife down a couple of weeks back to get one for us both. She said the woman seemed annoyed about it. Strange as I never mentioned anything to her about it. So i doubt we are both imagining it? If you don't want to sell a meal deal, don't sell it! I even pay in cash to avoid a possible card charge to help them. Anyway, been in today and see the price of it has gone up, so maybe it was hitting a nerve? Never mind, it's still a quid cheaper than buying the items separate, though you only seem to get 1/2 portion of chips, so not really any gain on separate, just better if you don't want loads of chips, which I don't. But when selecting the fish, I could have sworn I heard they guy telling the woman, that one, and pointing. They were all just coming out of the fryer, so not sure what difference it made. But when eating I found it to be the worst fish I've ever had from here (usually pretty good). All batter, tiny fish. Did I get the "meal deal" fish? I dunno, but I don't think I'll be bothering anymore.

Wonderful fish and chips nice size portion would recommend them they have a car par and can eat in when we are back to dine in.

Nearly missed this place due to high sided vehicles parked right outside.

Friendly staff.

I ordered fish&chips with mushy peas. I can't fault anything I ate, even the mushy peas was cooked all the way through.

My favourite fish and chips, great friendly service. That was 3 months ago, treated myself today, what's gone wrong ? Dreadful, awful grey fish, greasy thick batter. Such a shame.

Hugely disappointed! Not been for a while and won’t be going back. £16 for 2 fish a battered sausage, peas and curry sauce. Food was just ok and they forgot the scraps. I’ve been many times in the past and it’s always been so much better. Shame because the staff were very nice.

Delicious! Good sized portions, fairly priced and the best fish for miles, we highly recommend!

Very nice I’ve been here before

Fish and chips beautiful and at a very reasonable price. Would definitely recommend