Quick Facts About Sunshine Nails Salon Largo
Sunshine Nails Salon Largo has received a variety of positive and negative comments from customers. In order to assess the strengths and weaknesses of the salon, it is important to analyze the feedback provided.
On the positive side, one customer praises the salon for providing the best pedicure in Pinellas County. They also commend the salon's ability to accommodate customers without appointments. Additionally, the customer appreciates the excellent customer service they received, including personalized gifts for special occasions. This highlights the salon's strengths in terms of their skilled technicians and dedication to customer satisfaction.
Another positive comment states that the salon takes the time and effort to make nails look perfect and meet customers' needs. The customer also mentions the friendliness of the staff and their willingness to go the extra mile. This reflects positively on the salon's commitment to quality and customer service.
However, there are also negative comments that raise concerns about the salon's performance. One customer expresses disappointment with their full set of nails, stating that they were not pleased with the result. Specifically, the customer mentions that their nails were too wide and uneven compared to the picture they provided as a reference. This suggests a weakness in the salon's ability to accurately replicate desired nail styles.
Another dissatisfied customer recounts a negative experience during their visit. The customer and their husband went for pedicures, but were displeased with the treatment they received. They were asked to move from their massage chairs to a regular table, and the employee assigned to do their polish seemed unprofessional. The color used for the pedicure was not what the customer had selected, and the situation resulted in an upset patron leaving the salon. This negative experience reflects poorly on the salon's organization and attention to detail.
Furthermore, a customer complains about the pushy sales tactics employed by one of the nail technicians. The customer felt pressured to purchase more expensive services and was treated rudely when they declined. They emphasize the importance of staff training in customer service, suggesting a weakness in the salon's ability to handle customer preferences without becoming confrontational.
Another customer highlights issues with transparency and pricing. They visited the salon for a basic acrylic nail treatment but were charged a higher amount without clear explanation. When they questioned the price, the staff member appeared to feign a lack of understanding. This lack of transparency displays a weakness in the salon's communication with customers.
Lastly, a customer visiting from out of town shares a negative experience with the salon's sanitation practices. They claim that there were no visible sanitation practices and that their daughter experienced uneven nail painting and excessive filing. Additionally, the customer alleges that their daughter developed a toe infection after the visit. This raises concerns about hygiene and the salon's adherence to health and safety standards.
In summary, Sunshine Nails Salon Largo receives praise for their pedicures, customer service, and attention to detail. However, weaknesses are identified in areas such as accurately replicating desired nail styles, organization, communication, and sanitation practices. Addressing these weaknesses could improve the overall customer experience and reputation of the salon.
Best TL Reviews
Hands down, the best pedicure in Pinellas County. They are always able to squeeze me in, even with no appointment. These guys always do a bang up job on my nails, and the customer service is out of this world! They helped me celebrate my mom's birthday, and even gifted me some unique tea for Christmas. If you're looking for a new nail place, I *promise* the staff here does NOT disappoint!
I have been here in the past and going back I wasn’t please, I was pushed for up charges left and right and in the end not happy with my full set, I showed a exact picture of what I wanted and my nails were too wide and uneven.
Added pics per owner request. I do not know the name of the nail tech
Special **Thanks** to Sunshine nails. They opened early on a Saturday, so my 4 girls could get pedicures at the same time! We celebrating a birthday ????
I’ve been going to this salon for years. Yesterday’s visit was a complete failure. My husband and I went for pedicures and it started out nicely. Unfortunately, when it came time to do my polish other patrons had come and the boss instructed me to leave the massage chair and sit a mani table. She then instructed an employee who had started helping a patron with her mani color to paint my toes NOW. This resulted in him sitting on the floor- where I couldn’t see him or my feet- to do my toes. The other patron left- she was obviously upset. As I moved my chair to observe the young man doing my toes, it was obvious that the color he was using was not what I had selected.
This photo shows the results of a $65 pedicure chair.
Never again- very disappointed - NEXT
Love getting my nails done here! They really take the time and effort to make them look perfect and meet your needs. Totally worth the price as well! Everyone is extremely friendly and I always go back
It is important to have an attitude of kindness in us, that allows us to empathize with the customers' needs. Today I was subjected to “push marketing”. I was being sold services that I did not want or need. The nail tech rolled her eyes, was not courteous and when I was getting ready to leave said " do not come back". She was upset because I was not willing to buy the more expensive pedicure. So I will not be back. It brakes my heart because my experiences with the other nail tech was great. But, I understand that my business is not wanted here. Customer Service goes beyond offering customers a soda or bottle of water. Please train your staff. Times are tough and you cannot afford to lose good paying customers.
I went here yesterday to get my nails done I probably go once or twice a year so I decided to go for my birthday which is this weekend. I told the girl doing my nails that I just want to basic acrylic nothing special and no special paint or design when she gave me my check it was $70. When I asked her why it was so expensive she acted like she didn’t understand me and I didn’t speak English. I still tipped her well because I am that kind of person and I would never do that to somebody but I will never use this business again because they’re not upfront with their customers. Really really poor customer service if you ask me and I feel like I got ripped off I will never be back in here
I'm using my husband's google account for this review. I was in town from Chicago and got a no-chip manicure at this Asian salon. My daughter and I saw no sanitation practices. My daughter left the salon with one hand painted darker than the other. She went back in to get it fixed. A different woman worked on her and instead of just fixing the color, she filed down my daughter's nails. She was so upset because she lost a lot of length. It has been one week and my nails are chipping and my daughter has a toe infection. I don't understand how this place has good reviews, Floridians must have lower standards.I called the salon and the manager called me back in a timely fashion but ultimately did not help. He wanted us to come back, but we don't live there plus it is very dirty and I would never return. I sent a photo of my nails and asked for a partial refund. Another thing they do here is jack up the service prices. Almost bullied me into getting my brows done that day. AVOID THIS PLACE!!!
Place Pictures
Sunshine Nails Salon Largo Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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