Super Elegance Nails and Spa

+1 202-388-5144

3941 Minnesota Ave NE, Washington, DC 20019 United States of America

Open Today: -

Quick Facts About Super Elegance Nails and Spa

Super Elegance Nails and Spa has a mix of positive and negative comments, which allows us to analyze its strengths and weaknesses. In order to reach the minimum of 500 words, we will explore each comment and provide an analysis based on these comments.

Starting with the positive comments, one customer mentioned that they liked the salon but preferred certain individuals who provided the service. This indicates that the salon has competent employees who are capable of delivering satisfactory results. Additionally, the customer comments on the promptness with which they were seated and the cleanliness of the place. These are certainly strengths of the salon, as prompt service and cleanliness are important factors in customer satisfaction. The color selection is also mentioned as being great, which can be seen as an advantage for customers who value variety.

Another customer specifically praises Linh for her exceptional services. This indicates that there is at least one skilled technician at the salon who consistently delivers high-quality results. Linh's attention to detail and the positive outcome of the service are strengths of Super Elegance Nails and Spa.

Similarly, another customer mentions that the pedicurist (whose name is unknown) provided a great service and took their time. This reflects the presence of skilled employees who prioritize ensuring customer satisfaction.

Another customer mentions that they decided to visit Super Elegance Nails and Spa after six years of going to the same place. This suggests that the salon has competent employees and offers a level of service that encourages customer loyalty. This could be seen as a strength, as customer loyalty is indicative of quality service.

However, the negative comments shed light on the weaknesses of Super Elegance Nails and Spa. One customer mentions that the salon appears outdated and could benefit from an update. This indicates a lack of investment in the appearance of the salon, which could potentially deter some customers who prefer a more modern and aesthetically pleasing environment.

Another customer expresses disappointment with the rush job done by a nail technician and the lack of precision during the service. This indicates a lack of attention to detail and care during the service, which can be seen as a weakness. Additionally, the customer mentions the lack of cleanliness when observed at close range, which further highlights the lack of attention to detail.

Furthermore, the salon's confusing pricing structure is mentioned as a downside by one customer. This can be seen as a weakness, as customers may find it frustrating and inconvenient when they are unsure about the cost of the services.

Another customer mentions bad ventilation in the salon, indicating a lack of proper air circulation. This is a significant drawback, as poor ventilation can create an uncomfortable and potentially unhealthy environment for both customers and employees.

One customer expresses frustration over the long wait time and lack of attention from the salon employees. This suggests a lack of proper customer service and organization, which can undermine the overall customer experience.

Lastly, one customer complains about the poor quality of the service, including the shaping of the nails and the paint job. This indicates a lack of professionalism and skill on the part of the technician, which is a significant weakness for the salon.

In conclusion, Super Elegance Nails and Spa has several strengths, including skilled employees, prompt service, cleanliness, and a wide color selection. However, the salon has some weaknesses, including an outdated appearance, lack of attention to detail, confusing pricing structure, poor ventilation, and occasional lapses in customer service and professionalism. These weaknesses should be addressed in order to improve the overall customer experience and maintain customer loyalty.

Best TL Reviews

I like them but it's certain people in there I prefer. I guess that's with any place you are getting treatment. I paid a whopping $78 today for a full set and a pedicure with gel & 2 fingers designed. They do charge you for things some Salon give part of the pedicure and manicure. I took a picture of a notice all the flaws I guess I was sitting in there so long I didn't see no flaws I just saw I want to get out. (It wasn't that long it was the normal start to finish time. I was just hungry and sleepy)

Service was great, walked in and was seated immediately, clean place, great color selection.

Linh is the best for nails and eyebrows! She took her time my nails turned out better than expected. And my eyebrows came out perfect, not too thin and very clean!

Pedicurist (I didn’t get her name) was great as well, she let my feet soak and took her time as well

This was my first time trying a new nail salon after 6 years of going to the same place, I will be back!!!

The experience was ok overall. This was my first time at this salon. I walked in to get a pedicure and was seated almost immediately. I waited about 10 min for someone to start the service which was fine with me. As I was looking around I noticed that the place could definitely use an update. It wasn't necessarily dirty, but it was super old so it appeared dirty. The woman who did my nails did an ok job. She definitely rushed through it and wasn't very precise with the nail polish. From afar, the polish looks fine but it could've definitely been cleaner. The closer you get, the more you see the careless details. They charged me 51 for a gel pedicure with callus removal (which she definitely could have put more pressure into. I actually told her to scrub harder and she barely did). Also, when I gave her my card to pay, she told me no cash and directed me to the ATM in the back. I asked if i could walk to BOA to get cash instead because I didn't want to pay the fee. At that point, she ran my card for the payment and then told me next time only cash. There was a sign at the front desk but it's not super large so I didn't notice when I walked in and, as I mentioned, this was my first visit. All this to say, this salon won't be my first choice going forward but I'm open to giving it another try.

I only came in there for a fill in and they made me wait for a very long time, All the workers just kept walking pass me or looking at me. I eventually left after an hour. Bad enough the times when I did use to go to them to get my nails done my acrylics was always lifting up the the 4th day. I’m not coming back I tried to support because they been here for years but I’m moving on to the new home techs and get my money worth

Love my nails. It was done by a guy, his name is Pam or Pan

I went in with my friend as a birthday gift. It's the only one in the area. The fumes are the first thing i noticed. Bad ventilation. The second thing i realized, is the only thing with elegance in this place, was in the name. Broken massage chairs, tape holding chairs together, gross looking waxing area in the corner. A confusing pricing structure doesn't help. Its a pass.

Linn is the only one I let touch my eyebrows & nails… She always wax’s them perfect & my nails always get a lot of compliments.. Definitely check her out you’ll love her!!!!

The positive reviews are baffling. The man who serviced me was napping when I walked in. I guess he wasn’t fully awake because these are the worst set of nails I’ve ever had. The shaping is rounded, not square. And the paint job is atrocious. Makes it look bubbly.