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Crystal Nail Salon

+1 203-573-9827
378 Chase Ave # 101, Waterbury, CT 06704 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Crystal Nail Salon

Crystal Nail Salon has received mostly positive feedback from customers, highlighting their satisfaction with the services provided. Some of the key strengths of Crystal Nail Salon can be identified from these comments:
1. Quality Work: Customers consistently mention that they are pleased with the job done on their nails. This suggests that Crystal Nail Salon has skilled and talented nail technicians who are capable of delivering high-quality results.
2. Customer Loyalty: Several customers express their loyalty to Crystal Nail Salon, stating that it is the only place they go to get their nails done. This indicates that the salon has been successful in building a loyal customer base, which speaks to their ability to meet and exceed customer expectations consistently.
3. Variety of Services: The salon offers a range of services, including nail design and manicures. Customers appreciate the variety of options available, allowing them to personalize their nail treatments according to their preferences.
4. Positive Atmosphere: Multiple comments mention the pleasant environment at Crystal Nail Salon. Customers enjoy their time at the salon and find it relaxing and enjoyable. The reference to good shows on TV suggests that the salon takes care to create a comfortable and entertaining atmosphere for their customers.
5. Professional Staff: The staff at Crystal Nail Salon is consistently praised for their professionalism, caring attitude, and talent. Customers specifically mention Susan and Alexice, indicating that these employees have left a positive impression on customers.
6. Availability and Flexibility: Crystal Nail Salon does not require appointments, which is appreciated by customers who value flexibility and convenience. The ability to walk in without scheduling in advance can be a significant advantage for those with busy schedules or individuals who prefer spur-of-the-moment treatments.
Despite the overwhelmingly positive feedback, there are a few weaknesses that can be identified from the provided comments:
1. Inconsistent Nail Technicians: One comment mentions that the satisfaction with the nails depends on the nail technician. This suggests that there might be inconsistency in the skills and techniques employed by different employees at Crystal Nail Salon. This could lead to variations in customer experiences, and some customers may not be as pleased with their results if they do not receive service from their preferred technician.
2. Service Availability: A customer expressed disappointment in not being able to get a manicure immediately during their appointment because the technician performing the pedicure was not qualified to do manicures. This indicates a possible issue with staff training and coordination, which can result in inconvenience and disappointment for customers.
3. Product Availability: The comment about not being able to receive a powder dip due to a lack of solutions suggests that the salon may face challenges in maintaining consistent product availability. This could be a weakness if customers regularly face limitations or delays in receiving certain services due to product shortages.
In conclusion, Crystal Nail Salon has several strengths, including providing quality work, building customer loyalty, offering a range of services, creating a positive atmosphere, and employing professional staff. However, there are also some weaknesses to address, such as inconsistency among nail technicians, challenges in service availability, and occasional product shortages. Recognizing and addressing these weaknesses can help Crystal Nail Salon further improve its overall customer experience and continue to thrive in the nail salon industry.


Best TL Reviews

I just left Crystal Nails and they did a great job! My 1st time there but not my last. Crystal did my nails!!
Update: 10/07/2022… It’s been two weeks And I just left crystal, And she did it again ladies and gentlemen I love my nails I’m all ready for Halloween ???? ???? season. I definitely recommend coming here I have not been disappointed yet. She will be seeing me in a couple weeks!!
Update: 11/4/2022. Just got a fill and I still love them… ????????✨
Love them!! Only place I get my nails done.. I always come with a design and task and I always leave pleased.. plus they always have good shows on TV so I enjoy my time pampering myself!
Pedicure was rough. But looks good.
Made an appointment for pedi&mani, but not able to do mani for an hour because the person doing the pedi didn't know how to do the mani.
Also... not able to do powder dip because out of solutions.
Not happy.......
Love my nails! They always do a great job!!
Great place... The workers are professionals and very caring, especially Susan and Alexice. Satisfaction is guaranteed.
Friendly staff, very talented and nice, no appointment needed. Highly recommend ❤️
Awesome and great quality service, staff is very professional and helpful!
Depending on who you get you'll like your nails. I like crystal and Deedee.

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Crystal Nail Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 06:00 PM
Sunday Closed

How to go there

Location