T S Nails

+1 239-304-1291

9960 Business Cir S, Naples, FL 34112 United States of America

Open Today: -

Quick Facts About T S Nails

TS Nails place has a mix of strengths and weaknesses, as reflected in the comments.

One of the main weaknesses of TS Nails place is their customer service. Multiple customers complained about the long wait times, even after calling ahead for availability. The fact that others who came in after them were serviced before them suggests a lack of organization and efficiency in managing appointments. Waiting for extended periods of time can be frustrating for customers and negatively impact their overall experience.

Another weakness highlighted by customers is the quality of the nail services. Several customers mentioned that their nails were not done properly or were damaged soon after getting them done. This indicates a lack of skill and attention to detail on the part of the nail technicians. Nails breaking off easily or causing damage to the natural nails is a major concern for customers who expect long-lasting and well-done nails. Additionally, one customer mentioned that the acrylic fill was poorly done, with uneven application and lack of cleanliness. These issues reflect poorly on the competence of the nail technicians.

On the other hand, there are some strengths mentioned by customers. One recurring positive aspect is the friendly and kind nature of the staff, particularly Karen and Lee. This indicates that the staff at TS Nails place is able to form good relationships with their customers and provide a pleasant and welcoming atmosphere. Customers appreciate being treated well and feeling cared for during their visit.

Another strength highlighted by customers is the skill and talent of certain nail technicians. Comments mentioned that their nails looked natural and well-shaped, and that the manicure was one of the best they had experienced. This suggests that despite the issues with some technicians, there are others who are highly skilled and able to deliver high-quality nail services. This is a positive aspect that can attract customers who prioritize skill and quality.

Additionally, some customers mentioned that TS Nails place offers reasonable prices. This is a strength as it makes their services accessible to a wider range of customers. Customers appreciate the value they receive in return for their money, even if some services may be a little pricey.

In conclusion, TS Nails place has both strengths and weaknesses. Their customer service and nail quality are areas that need improvement, as highlighted by multiple negative comments. However, the friendliness of the staff, the skill of some nail technicians, and reasonable prices are positive aspects that can attract and retain customers. Addressing the weaknesses and building on the strengths can help TS Nails place improve its overall reputation and customer satisfaction.

Best TL Reviews

Horrible customer service . Three of my friends went in , called ahead to see if they had availability for three people and they said yes . Had to wait an hour just to get seated to get my toes done . Then wait another 30 minutes for someone to come over . Then again had to wait another hour to get my nails done . I spoke to somebody and asked them why i’m waiting so long he said because others had appointments. A girl walked in twenty minutes after me, asked for a brazilian, eyebrows, acrylics, and pedicure & was out before me in a timely manner. Charged me $78 for this basic set which is fine , if they didn’t break off from me simply showering the next day . Every nail that came off took a big chunk of my natural nail leaving my fingers damaged . Nails aren’t firm and secure at all . I regularly get my nails done , had a set before this that lasted two months. Simple tasks are causing these nails to break . It hasn’t even been a whole two weeks . Don’t recommend.

I had Acrylic filled with white power w/ clear gel top coat Thursday last week horrible job by Manger (Sun). He didn’t apply Acrylic power even, had to ask to fill side corners with more power and he never bothered to clean under the nails. I had pieces of Acrylic that had ran under my nails during the fill. I ask for diamonds design on two fingers he put 3 diamonds on each ????Charged $50 Fill & crappie design. I’m not a regular customer at TS nails as of now, but I expect good service. I do not own a money tree or have $$$ to throw away! Today (Tuesday) I was Blessed with Diamond Nails PETER DID A FABULOUS FIXER UPPER ON TS Nails SLOPPY WORK! Retire already!

PHOTO WAS EMBARRASSING ????

Absolutely love this place I won’t go to no other because they truly care for you and treat you so well ! I love everyone in the nail salon but fav is Karen and Lee ❤️ super talented and very kind. Prices are great and the work is so good !!

This is a gel manicure I got today !!! This was beyond horrible . Will not go back 110 dollars after pedi / mani

Beautiful job. A little pricey but worth it ;)

Thanks soo much for the lovely visit Ms Kim & Ms Jennifer. I always love coming here.

I was very pleased with my manicure at TS Nails. The young man who performed the service was very exacting. He took time to make sure that my nails were perfectly filed from all angles. He was professional and my manicure turned out to be one of the best I have had at any time in my 25 years of having acrylic nails applied.

My friend told me about this place. I always saw her nails look soooooo nice and natural that I had go there. I went and fell in love. I even drive the 47 miles because it's worth it! I just loooove how they shape my coffin nails and make them look like they are mine And they are soooooo nice and sweet! There's no bad vibes there!