Sophie Nail Design

+1 203-296-9385

3482 Fairfield Ave, Bridgeport, CT 06605 United States of America

Open Today: Closed

Quick Facts About Sophie Nail Design

Sophie Nail Design has several strengths as highlighted by the comments. First and foremost, the staff at Sophie Nail Design is consistently praised for their kindness, professionalism, and welcoming demeanor. Customers feel comfortable and valued during their visits to the salon. Additionally, the staff is commended for providing excellent customer service and not rushing their work, ensuring that each customer leaves satisfied.

Another strength of Sophie Nail Design is the quality of their work. Customers consistently express their love for the outcome of their nails, with one comment specifically mentioning the satisfaction with the shape of the nails. The dip powder is also highly recommended, with customers noticing improvements in their nails and being able to go a month without needing nail tips. This demonstrates the skill and expertise of the staff at Sophie Nail Design.

Sophie Nail Design also stands out for their professionalism and commitment to customer satisfaction. One customer mentioned that they have been going to Sophie Nail Design for a year and a half and have had only one unsatisfactory experience during that time. They appreciated that Sophie promptly addressed their concerns and ensured that they left with a corrected nail service. This shows that Sophie Nail Design takes pride in their work and is willing to rectify any issues that arise.

Another strength of Sophie Nail Design is the positive reviews of their other services, particularly eyebrow grooming. One customer mentioned that Sophie is the only person they trust with their eyebrows, highlighting the expertise of the staff beyond just nail services.

The salon also receives praise for its cleanliness and professionalism. Many customers mention how clean the salon is, which contributes to a pleasant experience. The use of individual boxes with personal brushes and files showcases the salon's commitment to hygiene and customer safety, particularly during the COVID-19 pandemic.

However, it is important to note that Sophie Nail Design also has some weaknesses based on the comments. One customer expressed disappointment with their powder manicure, stating that the nails were not shaped well and fully painted. This indicates a lapse in the quality of service on that particular visit.

Another negative comment mentioned issues with the products used at the salon. The customer reported that all nail polishes were hardened and barely usable, leading to chipped nails after only 12 hours. They also mentioned a negative reaction to the eyebrow grooming service, suggesting potential issues with the products or procedures used.

Additionally, one customer mentioned feeling that the salon was unsanitary and expressed that they would not return. It is unclear from the comment what specifically made them feel this way, but it is a concern that could impact the overall reputation of the salon.

In conclusion, Sophie Nail Design has several strengths that include the kind and welcoming staff, professional service, excellent work quality, and positive reviews for eyebrow grooming. However, there are also some weaknesses, such as occasional lapses in quality, issues with products or procedures, and a perceived lack of sanitation. Sophie Nail Design has a primarily positive reputation, but there are areas where improvements could be made to enhance the overall customer experience.

Best TL Reviews

The staff is very kind and they always make me feel welcomed. They haven’t rushed their work with me and I’m especially always satisfied w the shape. I recommend the dip powder. Have definitely noticed improvements in my nails. After a month, I’m not needing to use tips on my nails

Sophie and her staff are very professional and stand behind their work. I have been going to Sophie Nail Design for just about a year and a half now. This is an outstanding business that I recommend to anyone and everyone. I 100% love my nails every time I walk out of the salon. Although, I do want to be transparent; there has only been ONE time I wasn’t 100% satisfied in the year and a half I’ve been going; keep in mind I go every three to four weeks. So I called Sophie, I explained why I wasn’t satisfied, and she got me in immediately to correct the issue. Once she knew I satisfied with the corrected work, I was on my way. As I said before, I recommend Sophie Nail Design, 100%, to anyone and everyone looking for a great nail tech or just a great nail experience. Check out all her work on her Instagram at @sophienail06.

The best nail place !! Clean and excellent work. Sophie is the only lady who i let touch my eyebrows! Never had an issue.

I really wanted to love this place as I live right around the corner, but I honestly got the worst powder manicure ever today… I’m shook by how bad it came out, not a single nail is shaped well/fully painted… really botched this, can’t believe I paid money to walk out with such bad nails… the people were really nice but the quality is so bad, I would not recommend

Sophie and her husband are excellent! Very professional and skilled in their craft. Any design I show Sophie, she is able to recreate and throw her own spin onto it. Her freestyle designs are to die for! Highly recommended!!

All nail polishes were hardened and barely usable. I have an infection on my pinkie nail since going into this salon. Nails chipped after 12 hours. Got eyebrows done and had a horrible skin reaction. I’ve been getting my eyebrows done for 20 years and that has never happened before. Felt very unsanitary and I will not go back. Wanted to give a warning.

My favorite nail salon! Great service, fast & professional.

This was my first time going to this salon. I got a full set (Tips). The first thing I loved about them is how professional they were. They followed the guidelines where covid was concerned. I received my own box with my own brush and file to guarantee I was the only person using it. The staff were friendly and very polite. I love how they all work together. I will be going back again. I am very satisfied with them and love my nails! Amazing job!! Danny and Sophia are very great at what they do. Thank you again for a great first experience.