Ternary Chinese restaurant

+44 28 9027 8788

75 Donegall Pass, Belfast BT7 1DR United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Ternary Chinese restaurant

Ternary Chinese restaurant has received a mix of positive and negative comments, highlighting both strengths and weaknesses. In order to provide an analysis, this response will delve into the strengths and weaknesses of the restaurant based on the comments provided.

Starting with the strengths, one comment mentions that the food at Ternary Chinese restaurant is authentic and flavorful. The reviewer specifically recommends the meatball soup, tofu with preserved egg, choy sum with garlic sauce, and the Chong Qing fried fish. This positive feedback indicates that the restaurant excels in delivering authentic Chinese dishes that are enjoyable to customers. Another comment praises the friendly and helpful staff, emphasizing their knowledge of the Chinese menu and willingness to assist customers in ordering. This reflects positively on the customer service experience at the restaurant. Additionally, one reviewer had a positive dining experience with their girlfriend, highlighting the good quality of the food, reasonable cost, and fantastic service. The fact that they plan to return indicates a positive overall impression of the restaurant.

Moving on to the weaknesses, several comments mention slow service as a major drawback of Ternary Chinese restaurant. One customer complained about a moderate wait time for food, while another mentioned waiting for more than an hour, which is an unusually long wait for a meal. Slow service can lead to frustration and dissatisfaction from customers and may deter them from returning in the future. Additionally, the comment about incorrect billing raises concerns about the accuracy and attention to detail of the restaurant's staff. Charging a customer more than they should have paid can create an unpleasant experience and erode trust between the customer and the establishment.

Furthermore, several negative comments highlight issues with the attitude and behavior of the restaurant's owner. One customer described the owner's attitude as extremely poor, and mentioned being threatened when trying to address their concerns. Another comment referred to the owner as rude and unhelpful. These instances of poor customer service can create a negative atmosphere and leave customers feeling unwelcome and dissatisfied. Additionally, one reviewer expressed disappointment with a takeaway order, stating that the chicken was inedible and of poor quality. This indicates a lack of consistency and attention to food preparation standards, which can negatively impact the reputation of the restaurant.

In summary, the strengths of Ternary Chinese restaurant include authentic and flavorful food, friendly and helpful staff, and positive dining experiences for some customers. On the other hand, the weaknesses include slow service, incorrect billing, poor attitude and behavior from the owner, and issues with food quality. These weaknesses can undermine the overall dining experience and may affect the reputation and customer satisfaction of the restaurant.

Best TL Reviews

Very slow service, taste is not great (had sweet and sour chicken with rice and duck spring rolls). Also please check your bill as they charged me incorrectly (instead of a meal deal for 14.8£, they charged me for each dish separately, so I ended up paying like ~4£ more, I realised that there was a mistake only after I left).

I really like the food here. A perfect place to enjoy Chinese food with friends. For me it’s the most authentic Chinese restaurant in Belfast.

Some of the best Chinese food I've had in the UK. Had the meatball soup (手工肉丸汤), tofu with preserved egg (皮蛋豆腐), choy sum with garlic sauce (菜心), and the Chong Qing fried fish (重庆烤鱼). Everything was delicious, but the tofu was my personal favorite—I highly recommend. The staff were also very friendly and helpful when ordering. I should note, many of the more authentic dishes can only be found on the Chinese menu, which they also have an English transcript of, if you can't read Chinese, so you'll probably have to ask for one if you're not Chinese...

Went here on a date with my girlfriend and was not disappointed, food was fantastic, well garnished, got 2 sides, mains, starters and drinks cost just over 33 quid. Service was fantastic and we were given free peanuts for what was a moderate wait time for the food. The plates and bowls were fine with soup being served in lovely fine pots brought to the table and fish served on a skillet with sauces. 5 stars will be back soon

一次非常不愉快的用餐体验。老板态度极差，我们7点到的7:05就把菜点完了，第一道菜是8点多才上的（当时客人较多所以我们选择理解），8:30左右老板过来告诉我们我们点的一些菜没有了，我们也选择了理解，但是当我们已经吃完所有的菜再等最后一道的时候，老板过来跟我们说那道菜也没有了，我们浪费了半个小时去等待一道没有的菜，老板的态度还极其恶劣告诉我们所有桌都是这样的，我们想讨要一个说法还被老板威胁。而且他们的菜价格极高但量极少，非常不值得去！

从来没见过这么垃圾的服务，因为自己的疏忽导致其中一个菜一个半小时都没能上来，最后和我们说没有了；实在是太差劲了一点，哪怕态度好一点和我们解释一下都可以，可是拽的要死，实在没办法理解，这样的态度还是别开餐馆了，去当土匪比较适合

这家餐厅的服务奇差无比，从来没有等餐超过一个小时

过，如果餐厅有最差颁奖仪式，这家餐厅能够荣登最佳。希望它能早日倒闭，不再祸害其他游客以及当地居民

We got a takeaway from here tonight. On ordering a staff member had to make sure they weren't sold out of chicken??? Should have rang alarm bells. When we got home. The chicken consisted of scraps and included bone off the chicken (pink throughout) Absolutely inedible. I have never been sold such disgusting food in my life. Avoid.