The Apple Tree Tearooms

+44 1926 289365

5A Old Square, Warwick CV34 4RA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Apple Tree Tearooms

The Apple Tree Tearooms has several strengths and weaknesses based on the comments provided.

One of the strengths of the tearoom is the friendliness of the staff. Despite initial awkwardness, they were generally pleasant and provided excellent service. Customers appreciated the nice lady who took their order and found her to be very nice. This positive and friendly interaction with staff can greatly enhance the overall dining experience.

The food and drinks at the tearoom were highly praised by several customers. The sandwiches, specifically the brie and grape and ham and mustard sandwiches, were described as amazing. The cream tea received positive comments as well, with customers enjoying the delicious warmed scones, fruit or plain with jam and clotted cream. The hot chocolate and cappuccinos were also praised for being delicious. Good quality food and drinks can attract and retain customers, leading to positive word-of-mouth recommendations.

The tearoom's little garden at the back was another highlight mentioned by customers. It was described as lovely and provided a pleasant atmosphere for enjoying the food and drinks. Having multiple seating options depending on the weather conditions, such as enclosed street-side tables, indoor seating, and the garden, is a great advantage for customers as it caters to different preferences.

In terms of weaknesses, the tearoom received negative comments regarding the customer service. One customer found the older lady who served them to be reluctant and rude, making them feel like a burden. This can greatly impact the overall experience, as good customer service is crucial for creating a welcoming and friendly atmosphere. Another customer mentioned that the lady acted as if she couldn't care less and wanted them to leave. These customer service issues can deter customers from returning and recommending the tearoom to others.

Several customers also criticized the food, describing it as mediocre and something that could easily be made at home. One customer specifically mentioned that the toasted sandwich was not presented nicely. Mediocre food and lack of attention to presentation can lower customer satisfaction and discourage repeat visits.

Another weakness pointed out by a customer was the lack of atmosphere. They described the tearoom as outdated and drab, lacking the cozy and inviting environment they were expecting from a tearoom. This, combined with slow service, can create a lackluster dining experience and leave customers feeling disappointed.

Overall, the strengths of The Apple Tree Tearooms include friendly staff, delicious food and drinks, and a lovely garden at the back. However, there are weaknesses in terms of customer service, food quality, and lack of atmosphere. These areas can be improved to provide a better dining experience for customers and attract more positive reviews and recommendations.

Best TL Reviews

The staff were friendly, a bit awkward to start with which coulddd be interpreted as rude or begrudging but didn't bother us much. The food and drinks were lovely and so was the little garden at the back. Would definitely go back and reccomend a visit!

We ordered 2 sandwiches and drinks. Both sandwiches were amazing. Brie and grape. Ham and mustard. Service was excellent too. Sat in the garden out the back. Lovely. Just what we needed.

Took my lovely client here for lunch. I presumed giving the location and the name “tearoom” in Warwick would mean a place to chill with a cup of fresh tea and coffee in a friendly atmosphere…unfortunately this was not the case. The older lady who served us should not work in customer service. She was almost reluctant to serve us as if we were a burden to be spending our time and money in here. Very rude, no atmosphere and outdated. I feel embarrassed that I took someone here on the hopes of a nice easy lunch, but it felt very awkward and hard work to even order food.

Many times we tried to start conversation with her as it was awkward and she acted like she couldn’t care less and wanted us to leave.

The food was mediocre that looked very half arsed and something I could of done very easily at home with a pre cooked pack of chicken. It is so simple to present a toasted sandwich in a nice way, but that was so off the mark sadly.

Will not be coming again, such a shame it takes up a great space in the town that could have great potential if taken over. Hate to do this to a business but my client was really upset about it and has spoke about it ever since.

I recommend. The lady who took the order was very nice. Everything tasted very good. Delicious hot chocolate.

Having stumbled out of the West door of St. Mary's Church, in rather a dazed state after the bombardments of its infamously strident pipe organ, the need for refreshments led me just across the road to the Apple Tree Tearooms - the first tea room I spotted. With the need for those refreshments being so urgent, nearby alternatives were not considered, online reviews not read (perhaps a fortunate eventuality); it was a spontaneous visit. It was quite late in the afternoon and the tea room was mostly empty. Service was fairly prompt and polite, the cream tea very good, and the general experience much enhanced by the inclusion of a well-maintained garden to consume all of this. In fact, there are four distinct eating areas for different weather conditions: Enclosed street-side tables (of the continental type); indoor seating; outdoor seating at the rear, enclosed in a marquee-style structure, and the aforementioned garden. This rear area is mostly enclosed from nearby roads so is very quiet, although it is abutted by the New Street car park.

The style of the tea rooms seems quite old-fashioned, despite the relatively modern furniture, and at the time of visit there was not much in the way of "atmosphere". Neither of those observations are necessarily negative, for some customers have already had an overdose of "atmosphere" elsewhere and wish to be treated to a truly "vanilla" experience; without the blaring of popular music, exposed electrical conduit everywhere you look, and waitresses whirling about on roller skates.

So overall - this is a tea room which succeeds in the fundamentals you expect, and leaves out the frills and noise... perfect for those with ears still ringing from the "Trompeta Real" across the road!

Lovely place for a pot of tea and sandwich. Beautiful garden in the bright sunshine on a November afternoon.

The cream tea was delicious. Lovely warmed scones, fruit or plain with jam and clotted cream. Large teapot of tea and great cappuccinos. Friendly staff, great location.

Ok but plenty of better places nearby. Mediocre food, no atmosphere, drab, and very slow service- 15 minutes for our drinks despite no other customers!

For a small independent cafe it really needs to try harder. Disappointing.