Quick Facts About The Coffee Bean
The Coffee Bean place, based on the comments provided, has its strengths and weaknesses. Let's analyze them:
Strengths:
1. Lovely and friendly staff: Multiple comments mention the friendliness of the staff. This is crucial in creating a welcoming atmosphere and ensuring good customer service.
2. Great food: There are positive comments about the quality of the food and how wonderful it tastes. This is essential for maintaining customer satisfaction and attracting repeat customers.
3. Good service: Many customers mention the promptness of the service and how their orders were taken promptly. This is indicative of an efficient and well-trained staff.
4. Reasonable prices: While it is mentioned that The Coffee Bean place is not cheap, it is affordable. This allows customers from various financial backgrounds to enjoy the food and beverages offered.
5. Family-run business: The fact that the coffee shop is a family-run business can create a sense of familiarity and a personal touch for customers. This can contribute to a loyal customer base.
6. Free parking: The availability of free parking is a convenience that can save customers time and money.
7. Nice menu: The presence of a good menu ensures that customers have a variety of options to choose from, catering to different preferences and dietary needs.
Weaknesses:
1. Rude owner: A customer mentions an incident where the owner was extremely rude when dealing with a complaint. This is a significant weakness as it demonstrates a lack of professionalism and customer care.
2. Long wait times: Some customers comment on long wait times for their food to arrive. This can be frustrating, especially for those with time constraints or young children who need to be entertained.
3. Lack of acknowledgement: One customer mentions how they were not acknowledged or had their order taken for 15 minutes. This shows a lack of attentiveness from the staff and can create a negative experience for customers.
4. Inconsistent service: While some customers had positive experiences with the service, others mention inconsistencies in the quality of service provided. This inconsistency can be a drawback and affect overall customer satisfaction.
In conclusion, The Coffee Bean place has several strengths such as friendly staff, great food, good service, reasonable prices, a family-run business, free parking, and a nice menu. However, there are weaknesses such as a rude owner, long wait times, lack of acknowledgement, and inconsistent service. It is essential for the coffee shop to address these weaknesses to maintain and improve its reputation and ensure a positive customer experience.
Best TL Reviews
Lovely. We love it there. Not been for a while. Great food, great service. NOT cheap, but affordable xx. FAMILY RUN.
FROM A REGULAR *DISSABLED*
CUSTOMER
AT THIS COFEE SHOP ...
I have been there before but my fried got told off by the waitress for sitting in empty chairs when no one was outside and after he got upset the Owner approached us and was extremely rude to me
NOT THE WAY YOU SHOULD DEAL WITH THE PUBLIC.
NOT IMPRESSED.
WONT BE FREQUENTING THIS PLACE AGAIN.
I been with my son this morning of 14 of March, nobody was there when one of the guess told the is someone on the kitchen and after 3 minutes I come to say hi and after this cheff in black clothes told me hi , been waiting other 5 minutes on the table sat , aftet this cheff served the plates outside, he was serving in the bar other man who just come from the door so don't open doors if is not staff in and more because you ruin the time for my son breackfast and I need went Costa coffee instead next door. Its very sad because food its wonderful there and staff always lovely.
Very good tea, had a breakfast. Most definitely not a greasy fry up. Very nice..the coffee cake looked good too
The staff were very friendly and the order was taken promptly. The food when it arrived was very good - no issues. However the big problem is the wait time for the food to arrive. It took ages and with two grandchildren to entertain it was difficult. Despite a request to see when the food would be appearing, it still didn’t appear until later. So in conclusion a good cafe with good food but take a book with you!
It's a Café, if you're expecting a la carté you'll be disappointed. However if you're expecting a nice meal and fresh coffee you'll be pleasantly surprised. Staff are friendly, tables are clean, prices are reasonable, can't ask for much more.
Free parking, good menu, nice breakfast and good service.
Perfect!
Went there for breakfast, sat at a table, after 15 minutes passed and nobody acknowledge we were there or even attempted to take our order.
Not even an I'll be with you shortly.
So we got up and left.
Went to morrisons Cafe and had a lovely breakfast.
Place Pictures
The Coffee Bean Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Fast service
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Offerings
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Coffee
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Healthy options
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Kids' menu
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Quick bite
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Vegetarian options
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:00 AM - 06:30 PM |
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| Tuesday | 08:00 AM - 06:30 PM |
| Wednesday | 08:00 AM - 06:30 PM |
| Thursday | 08:00 AM - 06:30 PM |
| Friday | 08:00 AM - 06:30 PM |
| Saturday | 08:00 AM - 06:30 PM |
| Sunday | 10:00 AM - 02:00 PM |
How to go there
Location
Places