The Bakers Arms

+44 7733 372874

22 High St, Winchester SO23 9JX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Bakers Arms

The Bakers Arms, based on the comments provided, has a mix of strengths and weaknesses.

Starting with the strengths, it is clear that the staff at the pub have left a positive impression on customers. One visitor mentions that the staff interacted with their son and talked about football, creating a friendly atmosphere. Another comment highlights the pleasant and helpful staff at the bar, praising the service. This suggests that the pub has a welcoming environment and attentive employees.

The location of the pub is also seen as an advantage. One customer mentions that it is located just off the busy high street, making it easily accessible. Another customer regrets not having more time to explore the nearby market stalls, implying that the pub benefits from its proximity to local attractions. Being centrally located can attract more customers and provide convenience for those looking to enjoy a drink after shopping or exploring the area.

Affordability is another strength highlighted by visitors. Great prices are mentioned in two separate comments, indicating that the pub offers good value for money. This can be a significant factor in attracting customers, especially those looking for a budget-friendly place to socialize or watch a match.

The pub's ambiance and atmosphere are also key strengths according to some comments. The mention of karaoke, football, and screens playing inside and outside the pub suggests that it caters to a lively and entertaining environment. Customers appreciate the "great vibe" and describe it as a "proper pub." This can be attractive for those seeking an energetic and sociable experience.

However, the pub also has some weaknesses that have been pointed out. One particular issue mentioned by multiple customers is the behavior of one staff member, an old lady with short grey hair. Her alleged pressure to buy drinks and rude manner are specifically highlighted. This consistent feedback signifies a problem in terms of customer service and staff behavior, which can negatively impact the overall experience and deter potential customers.

Additionally, a negative customer experience regarding table reservation is mentioned. The way in which the staff handled the situation is criticized, as they apparently told customers to vacate the table without politeness or professionalism. This demonstrates a lack of customer-centric approach and can lead to dissatisfaction among patrons.

Another point of weakness identified by a customer is the pub's failure to properly check an ID. The comment suggests that the pub used a flashlight and manual inspection instead of a proper scanner. This implies a potential breach of legal requirements and can affect the pub's reputation in terms of security and compliance.

In conclusion, The Bakers Arms has several strengths including friendly staff, a convenient location, affordability, and a lively atmosphere. However, the pub needs to address the issues related to customer service, staff behavior, table reservation, and ID checks in order to improve the overall experience and maintain a positive reputation.

Best TL Reviews

Visited this pub yesterday traveling from Nottingham watching the Notts V Eastleigh match. Great staff who interacted with my son, talking footy!

Lovely little pub just off the busy high st, great prices too! Wish I had a longer stay, would have been nice to visit the market stalls ect.

Would highly recommend.

Luke (up the magpies)

The staff here were absolutely horrible and cruel. I really would not recommend this pub. The old lady with short grey hair and the landlord kept pressuring me to buy drinks even though I had brought numerous with in the 30 minutes I was there. The land lord and lady both need to give themselves a long hard look in the mirror will not be coming back here. You could have more enjoyment having a pint in the Winchester public toilets than coming to this dump!

Great vibe! They had Karaoke and football on. So it was busy and loud! Two screens outside which are cool and screens inside! Good fun pub ????

Great beer and great ambience of the place close to High Street, Cathedral and other shopping. The service is excellent with pleasant and helpful staff at the bar. ????

Got told to get off the table half hour before booking (17:33) because the people who booked the table turned up half hour early. Didn’t get asked nicely or professionally. Woman with very short grey hair (rude from the start).

Not a good customer experience

Friendly atmosphere good value quaint and in the town centre ????

Great atmosphere - a proper pub !

The prices are good too

Went in there for a few drinks after going to a few different pubs and they took my mates ID and couldn’t check it probably even though it’s been check in about a million other places with the prober scanner not just a flash light and some eyes