The Coffee Roaster

+44 121 744 2735

143 Stratford Rd, Shirley, Solihull B90 3AY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Coffee Roaster

The Coffee Roaster place has received mixed feedback from customers, with both positive and negative comments. In order to assess their strengths and weaknesses, it is important to analyze these comments and identify recurring themes.

Strengths: 1. Good quality food: Several customers have praised the quality of the food served at The Coffee Roaster place. Specifically, one customer mentioned having the best breakfast they have had in months or even years. This indicates that the café excels in their food offerings, particularly when it comes to breakfast items such as bacon, sausages, eggs, and hash browns.

2. Great coffee: The majority of customers appreciate the coffee served at The Coffee Roaster place. Many comment on the taste and quality of the coffee, with some even mentioning that they bought beans to use at home. This indicates that the café is knowledgeable about coffee and able to provide a satisfying coffee experience to their customers.

3. Support for local and family businesses: One customer specifically commended The Coffee Roaster place for being a local and family business. This shows that the café is able to attract customers who prefer to support independent establishments.

4. Personalized service: Some customers have praised the staff and the hospitality provided at The Coffee Roaster place. They mentioned that the staff are helpful and knowledgeable about coffee, assisting customers in selecting the right beans for their tastes. This indicates that the café values customer service and aims to create a personalized experience for each visitor.

Weaknesses: 1. Inconsistent coffee quality: While many customers enjoyed the coffee at The Coffee Roaster place, there were a couple of negative comments about the quality of the coffee. One customer mentioned that their flat white was more like a long milky americano and had average quality. Another customer even had to bin their coffee after a few sips and felt sick afterward. These comments indicate that there may be inconsistency in the preparation or quality of the coffee.

2. Shop organization and cleanliness: One customer mentioned that the shop was a mess, with bags everywhere and a lack of organization. They further noted that there were no labels or expiry dates on the bags and containers, making it difficult to know what was where and for how long. This suggests that The Coffee Roaster place may need to improve their shop organization and cleanliness to create a more pleasant environment for customers.

3. Some average or unimpressive menu items: While customers generally praised the food at The Coffee Roaster place, there were a few comments mentioning average or unimpressive menu items. One customer described their flat white, hazelnut latte, and mocha as unimpressive, while another mentioned that the hash brown portion could have been bigger. These comments indicate that there may be some inconsistency in the quality or taste of certain menu items.

In conclusion, The Coffee Roaster place has several strengths, including good quality food, great coffee, support for local businesses, and personalized service. However, there are also weaknesses that need to be addressed, such as inconsistent coffee quality, shop organization and cleanliness, as well as some average or unimpressive menu items. By addressing these weaknesses, the café can further enhance its strengths and improve the overall customer experience.

Best TL Reviews

Good quality food, staff, and really great coffee. We liked the coffee so much we bought a couple different beans to use at home. Definitely worth a visit over other big chain brands on the high street

I like to support local and family businesses, I really hope this cafe will pass the test of time and find its own path against competitors…To the owners: your shop needs an independent assessment and a plan, as there are loads to improve.. my visit here was disappointing, first because of the quality and presentation of the coffee served - the flat white is a long milky americano, average quality if not less; secondly the shop was a mess, bags everywhere, no organisation, no labels or expiry dates on all those bags and containers , how do you know where is what and how long it’s been there?

We like to endorse independent cafes but shoulda gone to costa and got my coffee stamp mate..

Unfortunately had to bin the coffee after a few sips and wasted 6 pounds. Not only disappointed but feeling sick on my journey back to London...yuk

The lady serving was very cute and very lovely service from her and I am sure if I went back she would have tried again. I dont know what the other reviews are on about.

13 Nov 21 - I went for breakfast here about 7 years ago and I’ve been hankering for one since. Had another one today and oh. my. lord. best brekkie I’ve had in months, maybe years.

Bacon - Elite level, dry cured and crispy fatty bit.

Sausages - Long, fat and scrumptious ????

Eggs - Two and fried to perfection, yolk so gloopy it can be dipped and enjoyed.

Hash Brown - My only grumble would be I could have had a second HOWEVER the one provided was a big fella so ????

Beans - Heinz

Shrooms - Fried properly and not slimy

Coffee - Again, A1 Elite. The couple that run the place know their shiz and we had an Americano that tasted amazing and looked liked an ancient Japanese painting of mountains and a white coffee that made me buy a sack of beans on the way out.

Ignore Asda

Ignore Spoons

Ignore anything else

Really nice food and hot drinks, decorated so amazingly and great hospitality and i would recommend this place

We has three coffees. There is an option between medium and dark roast. My flat white was distinctly average. Milky coffee. Hazelnut latte and mocha were similarly unimpressive. The service was interesting.

A joy to buy a coffee here. Also had a hot sandwich which was substantial and reasonably priced. The place to go for coffee in Shirley.

Not many places you can get level of service like this in Birmingham. I buy my fresh beans from here regularly and the staff are on on hand to help you select coffee to suit your tastes. Coffee is roasted fresh here and be ground or left whole