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Kent House Coffee And Flowers London

+44 7871 950009
Plawsfield Rd, London, Beckenham BR3 1JD United Kingdom of Great Britain and Northern Ireland
Open Today: 07:30 AM - 06:30 PM

Quick Facts About Kent House Coffee And Flowers London

Kent House Coffee And Flowers in London has both strengths and weaknesses, as reflected in the comments provided.
Starting with the strengths, one recurring theme is the friendly staff and warm welcome that customers receive. This is seen in comments such as "Absolutely gorgeous and family-run cafe, florist, and dry cleaners. You'd be hard pushed to find friendlier staff." Friendly service is a crucial strength for any business, as it creates a positive and welcoming atmosphere that encourages customers to return.
Another strength highlighted in the comments is the pleasant outdoor space. Customers appreciate being able to sit outside and enjoy the ambiance, as mentioned in comments like "Perfect to sit outside and enjoy the ambiance." Having outdoor seating can be a significant advantage, especially during warmer months when customers prefer to dine outside.
Additionally, the cafe offers a range of pastries, indicated by comments like "Lovely place with great staff and a warm welcome! There's a gallery upstairs, although I haven't been there. Vegan Victoria sponge with almonds was delicious." Providing a variety of food options, including vegan and gluten-free options, can attract a wider customer base. Furthermore, comments about the cake being delicious suggest that the quality of the food is a strength.
The presence of a gallery upstairs is also mentioned as a positive aspect. This suggests that the cafe offers more than just a place to enjoy coffee and pastries, but also provides an additional cultural experience for customers. This can help attract art enthusiasts and create a unique selling point for the cafe.
However, there are weaknesses that have been mentioned in relation to Kent House Coffee And Flowers. One significant weakness is the quality of the coffee. Comments like "unfortunately, the coffee just isn't very nice or sufficiently strong tasting" and "Undrinkable for half an hour" highlight customers' dissatisfaction with the coffee. A coffee shop's main product is its coffee, so consistently providing a subpar coffee experience can be detrimental to the business.
Another weakness brought up in the comments is the lack of compostable coffee cups. One customer states, "If they would just switch to compostable coffee cups, I would have given 5 stars." This suggests that the cafe's environmental practices are not up to par with customer expectations. Taking steps toward sustainability, such as using compostable cups, is increasingly important in today's society, and not addressing this issue may result in the loss of customers who prioritize eco-friendly practices.
In summary, Kent House Coffee And Flowers has strengths such as friendly staff, a pleasant outdoor space, a variety of pastries, and the presence of a gallery. However, weaknesses in the form of subpar coffee quality and a lack of environmentally friendly practices have been highlighted. Addressing these weaknesses can help strengthen the cafe's overall offering and improve customer satisfaction.


Best TL Reviews

Summer or winter this is a really atmospheric coffee house. Perfect to pop in for a delicious coffee & friendly welcome on your way to the station, or to sit outside & enjoy the ambiance
Nice place with friendly staff and pleasant outdoor space next to the station. Unfortunately, the coffee just isn't very nice or sufficiently strong tasting. I've had several different styles and it is invariably a bit disappointing.
Quiet cafe in posh Penge just by the station. Good friendly service with a vegan cake. And you can by flowers too.
Absolutely gorgeous and family run cafe, florist and dry cleaners. You'd be hard pushed to find friendlier staff, the cake is delicious and it's a beautiful place to sit outside. Best coffee shop for miles.
Lovely outside space and nice coffee and pastries! Very pleasant atmosphere and friendly service. Will gladly come back.
Lovely place with great staff and a warm welcome! There's a gallery upstairs, although I haven't been there. Vegan Victoria sponge with almonds was delicious ????
Cozy and convenient place next to Kent House station, with he recent renovation of the loading bay area it has become a lovely spot. Unfortunately I cannot say the same about the coffee. I asked for a black americano and it almost literally melt the coffee cup. Undrinkable for half an hour
This place has friendly service, great coffee and a good range of pastries. If they would just switch to compostable coffee cups, I would have given 5 stars????

Place Pictures

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Kent House Coffee And Flowers London Info

Amenities

Service options
  • Outdoor seating
  • Takeaway
  • Dine-in
Highlights
  • Great tea selection
Offerings
  • Coffee
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 07:30 AM - 05:30 PM
Tuesday 07:30 AM - 05:30 PM
Wednesday 07:30 AM - 05:30 PM
Thursday 07:30 AM - 05:30 PM
Friday 07:30 AM - 06:30 PM
Saturday 08:00 AM - 06:00 PM
Sunday 09:00 AM - 05:00 PM

How to go there

Location