The Quayside Cafe

+44 1392 757410

85 Waterside, Exeter EX2 8GZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Quayside Cafe

The Quayside Cafe has received mixed reviews from customers, with both positive and negative comments. In order to fully assess the strengths and weaknesses of the cafe, it is necessary to analyze these comments in more detail.

One of the main strengths of The Quayside Cafe is the friendly and welcoming staff. Multiple reviews mention the staff being nice, accommodating, and welcoming. They are praised for their good service and ability to make customers feel comfortable. This is an important aspect of any dining experience, as friendly staff can enhance the overall atmosphere of the cafe and make customers feel valued and satisfied.

Another strong point of The Quayside Cafe is its dog-friendly policy. Several reviews mention that the cafe welcomes dogs and even offers doggie ice cream. This is a unique feature that can attract dog owners and make them feel included in the dining experience. The fact that the cafe is accommodating to both humans and their furry friends can be seen as a positive aspect.

The location of The Quayside Cafe is also mentioned as a strength, with references made to the great views of the Exeter quay. Having a scenic and picturesque location can enhance the overall dining experience and provide customers with an enjoyable atmosphere. The ability to dine both indoors and outdoors and take in the views is seen as a positive aspect by customers.

In terms of the food, there are mixed reviews. Some customers mention that the food is okay and tasted good, while others complain about the long wait times and lack of consistency. One customer even mentioned waiting 40 minutes for a simple sandwich and toast. This indicates a potential weakness in the cafe's kitchen and service efficiency. Long wait times and inconsistent service can frustrate customers and impact their overall experience. These issues should be addressed in order to improve customer satisfaction.

However, several positive comments highlight the quality of the food, with descriptions of it being freshly prepared and reasonably priced. These positive reviews suggest that the cafe does have the potential to provide tasty and affordable meals. The variety of options on the menu, including vegan options, is also mentioned as a strength. This indicates that The Quayside Cafe caters to a diverse range of dietary preferences and can attract a wider customer base.

Overall, The Quayside Cafe has both strengths and weaknesses. The friendly staff, dog-friendly policy, and scenic location are seen as positive aspects. However, there are concerns about the efficiency of the kitchen and service, as evidenced by reviews mentioning long wait times and lack of consistency. The quality of the food itself receives mixed reviews, with some customers praising it while others find it only satisfactory. Despite these weaknesses, there is potential for improvement and customer satisfaction with the right changes and adjustments.

Best TL Reviews

Okay food, but don't be in a hurry!

40 minutes to serve some toast and a sandwich!

Watched a mother and child next to us get 1 of 2 meals, the other meal was served just as we were leaving. No consistency, no organisation, 40 minutes to make a sandwich when there were zero other customers waiting... must say it tasted good, however more like through desperation.

The girls serving were really nice and did a good job as best they could. Chef issues.

Many other places to eat almost next door.

We dropped in with the family on a very busy Sunday. Lovely warm welcoming staff, cakes and ice cream to die for. Service was excellent. Noted the doggie ice creams so next time we will be including our 2 canine family members too.

Lovely Café in Exeter run by friendly staff and also Dog friendly too. Thank you very much, plus our Dog said thanks for the biscuits :)

Lovely cafe with great views over the Exeter quay from the tables inside or out. Four of us went for lunch and were delighted with the quality and quantity of the very reasonably priced food and all freshly prepared. Very good salad and excellent coffee to go with it.

One of my favourite cafes which is very cozy and has great view to the quay side river. You have lots of options for having hot/cold drinks, ice-cream or food. It has a toilet which is very useful for those spending lots of time in quay.

Lovely vegan ice cream and the gentleman serving was very welcoming.

Popped in with the family for a light bite to eat and was very nice. Nice choice of ice creams too.

What a treat! We popped in to give my son something to eat (they did jackets and sausage rolls), but had a fab experience. Great seats by the window overlooking the quay (a good chance to do some people and dog watching), friendly and accommodating staff and an extensive menu. My son enjoyed his jacket, my daughter had the best brie, bacon and cranberry panini she's ever had and my wife and I shared a very generous portion of soup and granary cob, which was delicious and plenty for two. Thoroughly recommend, especially if you want to escape the busyness of Exeter City centre.