The Southgate

+44 7535 214540

70 Boutport St, Barnstaple EX31 1HG United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Southgate

The Southgate Place is a restaurant that has received both positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the establishment, we will analyze the feedback provided.

Starting with the positive comments, it is evident that the strength of The Southgate Place lies in the quality and taste of their food. One customer describes it as "incredibly good" and another states that it is "amazing home made food." These comments emphasize that the chef takes pride in his cooking and that it shows in the dishes served. The recommendation of the cheese stuffed burgers and the BBQ ribs further highlight the excellence of the menu. The fact that several people have agreed that the food is incredible demonstrates consistency in the quality of the meals. Additionally, the pizza burger is described as "lush" and "mouth-watering," indicating that the restaurant offers unique and tasty options.

Another strength mentioned in the comments is the friendliness and helpfulness of the staff. Customers appreciate the attentiveness and consider the service to be "super friendly" and "very attentive." This positive interaction enhances the overall dining experience and contributes to the positive impression of the establishment. The comment that the chef is "super friendly" further suggests a welcoming atmosphere.

Furthermore, The Southgate Place is commended for its suitability as a venue for staff parties. The fact that a party can be booked at the restaurant and include music and dancing until late demonstrates its versatility and ability to accommodate different types of events. This is an attractive feature for customers looking to celebrate special occasions.

Moving on to the negative comments, there is a recurring theme regarding the change in ownership of The Southgate Place. Some customers express disappointment with the food since the new owners took over. They claim that the dishes are no longer homemade and that the quality has deteriorated. One customer comments that the previously homemade dishes were "delicious" and that they miss the old owners. These comments suggest a weakness in the recent changes made to the establishment, particularly in terms of food quality and ownership.

Additionally, a specific complaint is made about the nachos and cheese starter, which was described as "disappointing." Although this is a single comment, it indicates a possible inconsistency in the quality of dishes. It is important for the restaurant to ensure that all menu items meet customers' expectations.

Another weakness mentioned in the negative comments is the use of cheap frozen food. Customers express that the food at The Southgate Place is comparable to what can be cooked at home and that it does not live up to previous expectations. This criticism raises concerns about the authenticity and uniqueness of the restaurant's offerings.

In conclusion, The Southgate Place has received mostly positive feedback regarding the quality of its food, the friendliness of its staff, and its versatility as a venue for events. These strengths contribute to an enjoyable dining experience. However, there are concerns regarding recent changes in ownership and the perceived decline in food quality. These weaknesses must be addressed in order for the restaurant to maintain its reputation and compete in the market. Improved consistency and a return to homemade dishes may help to regain the trust of customers and restore their loyalty. Overall, The Southgate Place has the potential to be a standout restaurant but needs to address the weaknesses highlighted in the comments.

Best TL Reviews

One of the best restaurants I have ever had the pleasure of eating in. The chef truly loves cooking and it shows. The staff are friendly and helpful. All the food is incredibly good and I recommend the cheese stuffed burgers and the cheesecake. By far my favourite thing on the menu though is the BBQ ribs which are the best I've ever eaten. They need to be booked in advance to avoid disappointment as they need to be marinated overnight before being slow cooked for a few hours. Since this place opened I have taken several people there who have all agreed that the food is incredible. Also booked the restaurant for a staff party and after we ate we had music and dancing until late. If it were possible to give more than five stars I would.

Lovely food and very attentive staff. Mtag recommended

Nachos and cheese starter was a little disappointing. Otherwise though the food was great and staff helpful. Beef and chorizo burger was a good recommendation (comes with mac & cheese!)

This used to be my favourite place to eat out. Went there for my birthday there, thinking it was the same, only to be hugely disappointed. New owners now, and the food was not enjoyable. Under cooked chips, burnt burger bun and cheap frozen burgers. Used to be all homemade dishes and amazing there. I miss the old owners!!! Come back.

Used to South Gate, favourite place to go but they have new owners now and the food is awful. You could cook better food at home. Everything was straight from the freezer, nothing homemade, all cheap frozen food. Used to be homemade and delicious. The owners were very friendly though but not suitable for a restaurant.

I had the pizza burger and let me tell you it was one of the best burgers I've ever had. It intrigued me a pizza burger that could go either way but it went the right way it was absolutely lush. It was mouth watering and the staff and chef couldn't be any nicer.

Amazing home made food and super friendly chef. I recommend this place.

Ended up at this place as everywhere else was packed, and I'm so glad they were!

Super friendly staff and very attentive.

The food was faultless, the Burger was by far the best burger I have ever had! All freshly made and generous portions at a VERY reasonable price. A great selection of ciders too. Can't wait to return!