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The Windle Hotel

+44 1744 603717
Hard Ln, St Helens, Saint Helens WA10 6NY United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 11:00 PM

Quick Facts About The Windle Hotel

The Windle Hotel has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses. In order to fully analyze the strengths and weaknesses of The Windle Hotel, it is necessary to consider various aspects such as the quality of food, service, atmosphere, management, and pricing. Based on the comments provided, the following analysis can be made:
Starting with the strengths, the food at The Windle Hotel has been highly praised by several customers. The comment "The food was beautiful, we enjoyed every last bit of the food" suggests that the quality of the food is excellent under the new chef. This positive review highlights the competence of the chef and indicates that the culinary experience at The Windle Hotel is likely to be satisfying. Additionally, the comment "The beef was lovely as was the veg" suggests that the Sunday roast is well-prepared and enjoyable.
Another strength of The Windle Hotel is the friendly and welcoming staff. Multiple comments mention the friendliness of the staff, indicating that customer service is a positive aspect of the hotel. This is important as good customer service can greatly enhance the overall dining experience and make customers feel valued and appreciated.
The recent change in management is also seen as a positive aspect of The Windle Hotel. Comments such as "just under new management lovely friendly landlords and landlady's" and "they inherited the pub" indicate that the new management is well-liked and has plans to improve the place further. The fact that the new management is committed to making improvements is a promising sign for the future of the hotel.
Furthermore, the aesthetic appeal of the hotel has been positively mentioned in the comment "A lot of time and effort has gone into the renovation and it looks lovely." This indicates that the hotel has put effort into creating an inviting and visually appealing atmosphere for its customers.
Moving on to the weaknesses, one common complaint is regarding the pricing. The comment "my only negative is the price of the beer" suggests that the prices at The Windle Hotel, at least for beverages, may be relatively high. This could potentially deter some customers who are price-sensitive and looking for more affordable options.
Another weakness highlighted is the inconsistency in the quality of the food. While some customers praised the food, others found it lacking in taste and flavor. The comment "food looked good but no taste/flavor in the cheeseburger" suggests that there may be issues with the overall taste profile of certain dishes. This inconsistency in the quality of the food could be seen as a weakness, as it reduces the reliability of the dining experience.
Additionally, there are comments regarding some specific shortcomings. The comment "the roast potatoes were slightly undercooked and the gravy too thin" suggests that there may be room for improvement in terms of the cooking techniques and attention to detail when preparing certain dishes. Furthermore, the comment "Sausages were cremated" and "not quite sure what was going on with the nachos" indicate that some menu items may not be prepared to the desired standard, leading to potential disappointment for customers.
Overall, The Windle Hotel has several strengths, including great food, friendly staff, a friendly atmosphere, and a new management team committed to improvements. However, there are areas that need improvement, such as pricing, consistency in the quality of the food, and attention to detail in food preparation. By addressing these weaknesses, The Windle Hotel has the potential to become an even more successful and highly regarded establishment.


Best TL Reviews

First time we have been to the windle for food since they changed the chef. The food was beautiful, we enjoyed every last bit of the food. Credit to the chef and we will be back for sure!
Went there yesterday ... just under new management lovely friendly landlords and landlady's....pub just taking off with big plans for the place in the future Andrew is a comical genius and you will not be dissapointed I will be going back... there are a few things they are improving on little fixes here and there but I'm sure they will get there as that's how they inherited the pub...they will be putting live acts on and had one on opening night where the place was packed ... we have bought our new year's eve tickets ready and cannot wait
A fair and honest review.... The sign outside says Under New Management ... The pub itself was welcoming as was the Bar Staff
We had Sunday Roast - presentation was OK . The beef was lovely as was the veg. The roast potatoes was slightly undercooked and the gravy to thin for my personal liking. The Yorkies was nice.
Price wise wasn't too bad but I have had better for less ££'s I'll give it a few months before I venture back again but I will try here again ....
I enjoyed my meal here. The staff were very friendly and welcoming, and the food was good for the price. Only negative was that a significant amount of the menu was not available- but the staff were apologetic and accommodating. I would return!
A lot of time and effort as gone into the renovation and it looks lovely,food took awhile to arrive but not a problem I ordered the lasagne and it was beautiful it had the best dressed side salad I've ever eaten,lovely outside area my only negative is the price of the beer
Excellent service, food looked good but no taste/ flavour in the cheese burger,( very dry) best part of meal was the chips, wife's curry was ok.
Nice staff, good for a drink but food is pretty woeful. Sausages were cremated. Not quite sure what was going on with the nachos.
After an unsettled couple of years and constant management changes, we stopped going in, but decided to call over for a couple of pints last night as heard it was under new management. Felt very welcoming and had a brief chat with the new landlord who was very pleasant. We aren't ones for eating out but they were serving food and it looked very nice. Good to have a catchup with some of the locals.

Place Pictures

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The Windle Hotel Info

Amenities

Service options
  • Outdoor seating
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Bar games
  • Karaoke
  • Live music
  • Live performances
  • Quiz night
  • Sport
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Offerings
  • Alcohol
  • Beer
  • Cocktails
  • Food
  • Spirits
  • Wine
Dining options
  • Outside food allowed
  • Seating
Amenities
  • Gender-neutral toilets
  • Toilets
  • Wi-Fi
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Planning
  • Accepts reservations
Payments
  • Debit cards
  • NFC mobile payments
  • Credit cards

Today

Opening Hours

Monday 02:00 AM - 11:00 PM
Tuesday 02:00 AM - 11:00 PM
Wednesday 02:00 AM - 11:00 PM
Thursday 02:00 AM - 11:00 PM
Friday 12:00 PM - 12:00 AM
Saturday 12:00 PM - 12:00 AM
Sunday 02:00 AM - 09:00 PM

How to go there

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