Quick Facts About Top Line Nails & Spa
Top Line Nails & Spa seems to have a mix of positive and negative comments, indicating both strengths and weaknesses. Let's explore them in detail.
One strength highlighted by multiple comments is the skill and expertise of their nail technicians. Eva and Yin are specifically mentioned as doing a good job on nails and pedicures. This suggests that the salon has experienced and talented staff members who can provide high-quality services to their customers.
Another strength mentioned is the professionalism and knowledge of the staff. Ana is specifically praised for being professional, knowledgeable, and confident in her work. This indicates that the salon has a well-trained team that can provide a positive and comfortable experience for customers.
Reasonable prices are also mentioned as a strength of Top Line Nails & Spa. One customer mentions that they were skeptical due to previous experiences with other salons, but were pleasantly surprised by the reasonable prices offered. This suggests that the salon provides good value for money compared to other establishments in the area.
The customer service provided by the staff is another strength that is highlighted in some comments. The staff is described as attentive, courteous, and friendly. This indicates that the salon values good customer service and strives to make their customers feel welcome and comfortable during their visit.
However, there are also some weaknesses mentioned in the comments. One customer complains about the constant talking in a language they do not understand, which made their experience annoying and stressful. This suggests that the staff might not always prioritize the customer's experience and may need to be more considerate of their conversation volume and language choice.
Another weakness mentioned is the inconsistency in pricing. One customer mentions being charged differently each time they visit and receiving different explanations for the price changes. This suggests a lack of transparency in their pricing structure, which can lead to customer dissatisfaction and confusion.
One customer had a particularly negative experience, describing their nail polish and design as coming out horrible and the lines not being straight. They also mention that the lady doing their nails cut their skin, causing bleeding. This indicates a lack of attention to detail and potential issues with hygiene and safety practices.
Overall, while Top Line Nails & Spa has strengths in terms of skilled technicians, reasonable prices, and good customer service, there are also weaknesses in their consistency, communication, and attention to detail. These areas need to be addressed in order to provide a consistently positive experience for all customers.
Best TL Reviews
Eva does a good job on nails changed the Christmas red to winter blue
Muy atentas las chicas y muy bonitos trabajos gracias, muy complacida
Cordial and Attentive hi hat a pedicure done, I am very sensitive, I need usually hurts and it’s painful, however Yin did a good job.
Thank you
EPB
New to the area, was searching for a nail salon last evening. I decided to go in here, as it was the first that I drove by.
I wanted a Powder Dip & Pedicure. The prices were very reasonable. I had been skeptical because a lot of salons do not know how to do powder dip correctly.
Ana greeted me, she was very professional, very knowledgeable & confident in her work. I am very happy my nails look gorgeous????????& I will be back. I hope I have found my permanent nail tech. ????
I got the gel manicure service and the young girl who did my nails didn't stop not even for a second talking in their weird language with the other employees it was completely annoying and stressful she was not even paying attention to my nails what she was doing. Hoping she would stop talking for a second. I asked her if they were arguing among each other....their tone of voice was soooooo annoying like a very sharp screeching halt.....It feels like you ate in the middle of a chicken fight... I wondered if they even realized how annoying it is flor customers to be in the middle of that mysterious conversation, one wonders if they are talking about you,....??? after a while she finally changed to English and she said a few words in a language one cam understand... she said they were talking about a previous difficult vietnamese customer apparently she was questioning their prices.... because that's another big issue they advertised a price on their chart hanging on the wall but then once you are there as their victim they start asking if one wants a massage?, lotion? design?, eyebrows and on and on with so many extras that drive one crazy.... trying to upgrade their service in a very annoying way.... in summary this place is a very very stressful one to go....at least that was my own experience.... non stop gibberish talking without giving the customer any attention plus trying to push more extras in an endless way....over priced, no customer service at all...
They do a good job. But Every time I go they charge me differently. I ask why? they say prices went up and the next time go same job they charge me less.
Horrible job. Nail polish and design came out horrible. Lines are not straight. Worst place ever. Won’t ever come back to do my nails here. Don’t come here they do horrible job. Nail job lumpy and nail polish peeling. Lady cut my skin when doing my nails I started bleeding as well as my finger.
This review was suggested by my friends because my mani had made through my Yosemite trip (climbing half dome and my Colorado road trip). Sweet staff and ABSOLUTLEY incredible prices.
Place Pictures
Top Line Nails & Spa Info
Amenities
Health & safety
-
Mask required
-
Temperature check required
-
Staff wear masks
-
Staff get temperature checks
-
Staff required to disinfect surfaces between visits
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
How to go there
Location
Places
Other Places
11. Sky Nails
13. Jusy Nails
14. Bixby Center