Quick Facts About Lucky Nails
Lucky Nails place has a number of strengths and weaknesses based on the comments provided. These are discussed in detail below:
Strengths:
1. Lash Tech Expertise: One customer specifically mentioned that the lash technician at Lucky Nails place did a great job with their lashes. This indicates that they have expertise in this area and are able to provide high-quality lash services.
2. Good Pedicures: Another customer mentioned that they were happy with the older lady who performed their pedicure, stating that she took her time and made their feet feel great. This indicates that Lucky Nails place is capable of providing satisfactory services in this area.
Weaknesses:
1. Overcharging: One customer mentioned that they were charged $90 for basic nails and natural lashes. This seems to be an excessive charge for basic services, which can deter potential customers from visiting the salon.
2. Rude and Disrespectful Staff: Multiple customers mentioned that the staff at Lucky Nails place were rude and disrespectful. They complained about being spoken about in a different language, particularly by the owner's sister. Rude behavior towards customers is a significant weakness as it can create a negative atmosphere and discourage customers from returning or recommending the salon to others.
3. Lack of Design Skills: A customer mentioned that the salon does not know how to do designs and instead uses stickers for nail art. This indicates a lack of creativity and skill when it comes to nail designs, which can be a turn-off for customers looking for unique and personalized nail art.
4. Poor Customer Service: Several customers mentioned poor customer service experiences at Lucky Nails place. One customer mentioned feeling humiliated when accused of trying to leave without paying while waiting for her lashes to be done. Another mentioned feeling rushed during their manicure and pedicure and being told that the salon was closing. These experiences suggest a lack of professionalism and customer-centric approach, resulting in dissatisfied customers.
5. Incompetent Nail Technician: One customer described a painful and damaging experience when getting their nails done. The technician used an acrylic tip to forcibly remove dip powder, causing bleeding and soreness. This indicates a lack of skill and proper technique, posing potential risks to customers' nail and skin health.
6. Unreliable Nail Work: Another customer reported that multiple nails popped off their fresh full set within three days, despite the salon offering a free repair guarantee. This suggests poor work quality and lack of durability in their nail services.
In conclusion, Lucky Nails place has some strengths, such as expertise in lash services and satisfactory pedicures. However, there are significant weaknesses, including rude and disrespectful staff, poor customer service experiences, lack of design skills, and instances of overcharging and incompetent nail work. These weaknesses can have a detrimental impact on the overall reputation and customer satisfaction of the salon.
Best TL Reviews
I was charge $90 for some basic nails and natural lashes…they basically tip themselves without you giving it to them….they are very rude to their customers and they talks about their customers in their language especially the owner sister… she is very mean and rude… And they don’t know how to do designs, they give you stickers on your nails for designs…. Avoid this place….
Customer service was horrendous???? I come here from SC every two weeks. Spending at least $120 EVERY TIME!! Only to be treated like a thief???? After getting pedicures and a full set I was told I had to wait to get lashes done.Fine, I don't mind waiting.So I decided to step out and have a cigarette briefly while waited. After being outside for about 5 minutes a lady from the shop ran up to me as if I was about to run away without paying.Mind I still haven't gotten lashes done at this point. While EVERYONE around the shop just looking like I had done something wrong. She said I had to" pay now ".When I walked back into the shop to pay her.I have never felt soooo humiliated . Apparently Everyone inside was convinced I had done something wrong.I still had to wait 15 min before getting my lashes.You guys just lost a very valuable customer.
Went for a manicure and pedicure. Don't use polish bit have my nails buffed instead. Young woman informed,me she would,not be able to do it because they had no way to do it. Really? Rough service will not go back. Felt they were rushing to get me out said they were closing.
If I could rate lower I would! Came in with dip powder with a couple fingers that snapped on me and requested they be removed and have acrylics put in place. The young lady sat me down and started on my nails. She did not soak my nails to remove the dip powder but used an acrylic tip to pry them off with. Needless to say, two of my fingers are now bleeding, all of them are sore and I can’t have a new set put on until they heal. She knew it was pulling my nail and skin off because she used another tool to clip my skin. Never ever coming back. I’m convinced the ONLY reason they have any kind of decent reviews is their lash tech.
HORRIBLE SERVICE!! Just got my nails done Friday and today is only Tuesday and seven whole nails have popped off of a fresh full set no fill in! If you do go do not go to the lady with the eagle winged eyebrows her nails are short, fat, bulky and stubby. They guarantee a 3 day free repair if it a nail pops off BEFORE the third day. I over all give this shop 0 stars because they allow this horrible job to be done. But Kim however, will get you right with them lashes.
I usually have a good experience, but this time was not so good and I was very unhappy with my nails and the cost for something I didn't ask for. My feet was great with the older lady, she took her time and made my feet lol and feel great.
I wouldn't even give them one star... They are very rude and disrespectful. I had to keep repeating to guy who was doing my nails how he wasn't shaping them how I wanted them to be. As he kept going I had to keep repeating to him that my nails were still unshapely then tried to paint my nails two different color blues and when I told him they were not the same color he caught a attitude and told me to hurry up so I told him he could take them off and give me my money back so he called the police.
The young lady did a great job with my lashes, she took her time to make sure they were perfect, and my eyebrows look great too.
Lucky Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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