Quick Facts About TT nails (Previous TU nails)
TT Nails, previously known as TU Nails, has received a mix of positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided by customers.
One of the key strengths of TT Nails is their ability to fulfill customers' requests accurately. One customer mentioned that the nail technician nailed the desired design after showing them a picture. This indicates that the salon has skilled technicians who can replicate designs accurately, ensuring customer satisfaction.
Another strength is the convenience of the location. Being situated in a mall makes it easily accessible for customers, especially those who have a busy schedule and commute from work. This convenience is appreciated by customers, as it saves them time and effort.
The positive comment about Nancy, a nail technician, demonstrates a long-standing, satisfied customer base. The fact that customers return to the salon specifically for Nancy's services indicates that she has developed a loyal clientele. This suggests that Nancy possesses exceptional skills and consistently delivers satisfactory results.
The salon's longevity is also highlighted in a customer's comment about being a customer for over 10 years. This demonstrates that the salon has been providing satisfactory services for a considerable period, indicating a level of consistency and quality.
However, there are some weaknesses that have been identified in the comments. One customer complained about the service quality for a pedicure, stating that the nail technician ripped their cuticles excessively, leading to swelling that persisted even after two weeks. This highlights a potential flaw in the salon's quality control and training, as the technician may not have been sufficiently skilled or careful during the service.
Another negative comment highlighted issues with the longevity of the nails done at TT nails. The customer stated that their nails came off the next week, implying that the technical skills and products used may not have been up to par. This points to a potential weakness in the salon's quality of work and the choice of products they use.
A separate comment mentioned that the customer experienced pain for a day or two after a service. This indicates potential roughness or lack of gentleness on the part of the nail technician. Customer comfort should be a top priority, and any pain or discomfort experienced during or after a service can result in a negative experience.
One customer expressed surprise at the price quoted for a service but appreciated the kind gesture of the nail technician who offered to accommodate their desired design within their budget. This positive experience indicates good customer service and flexibility on the part of the salon. However, it is important to note that miscommunication regarding pricing may have occurred, suggesting a potential need for clearer communication to avoid surprises.
Another customer highlighted an improvement in their experience during their second visit. While it is unclear if this was due to new management, it suggests that previous issues have potentially been addressed and that the salon is committed to improving customer satisfaction.
Finally, a comment suggested that TT Nails is more suited for basic polish or gel nails, rather than more complex services like acrylic extensions. This indicates a potential limitation in the salon's expertise or focus, as they may not excel in certain areas of nail services.
In summary, TT Nails, formerly TU Nails, has several strengths, including their ability to accurately replicate desired designs, convenient location, and the presence of skilled technicians like Nancy who have developed a loyal customer base. However, weaknesses were also identified, such as potential issues with quality control, longevity of services, and customer comfort. Additionally, the salon may have limitations in providing certain specialized services like acrylic extensions. It is important for the salon to address these weaknesses and build upon their strengths in order to enhance the overall customer experience.
Best TL Reviews
They did an amazing job on my nails. I showed the nail tech a picture of what I wanted and she nailed it ????.
Love this place. So convenient in the mall on my commute from work. Love Alice and her great work! Great hours never too busy
I've been getting my pink n white UV gel done by Nancy off and on for years since I don't live in the area! However Saturday I drove to Rockaway, NJ and I WAS NOT DISAPPOINTED! She was ready to take me as soon as I walked in, and she remembered EXACTLY how I like my nails; because I give off the illusion of having long nails since I have a long nail bed.
I love T.U Nails and have been a customer for over 10 years! My original nail salon closed over a year ago and I have yet to find someone who can do my nails like Nancy can at T.U. Nails!
I highly recommend T.U. Nails and Nancy if you're getting pink n white UV Gel!
Service wasn’t too great. Lady who did my pedicure ripped too much cuticle to the point ,2 weeks later my toe is still swollen. Lady who did my nails clearly can tell she messed up a lot. My nails came off the next week. Definitely not worth the price they charged me for. I normally don’t go to other nail technicians but this by far is the worst spot. 0/10 do not recommend.
I came to get my nails done in the beginning of last month, and i was serviced by a woman who was rather aggressive. my nails ended up hurting for a day or two later, but they were beautiful and a great price. today i came back and had another woman, and she was absolutely amazing. she was very gentle, and when she told me a total i wasn't expecting, i was taken off guard and asked for a simpler pattern instead. she asked me how much i was off by (about $8) and told me she would do the design i wanted anyway. they look absolutely gorgeous, i'm so excited to have them for homecoming in a few days! she was so incredibly kind, i could not thank her enough!!
I had came here 2 years ago and had an issue. Decided to try it again, and not sure if its new management, but my experience was great this time. The lady did my nails well and the massage and service were fantastic. Will be coming back .
This is my favorite place to go to for Manicure ans pedicures! They take their time, massage your hands and feet, do great decoration work on your nails and for the best prices around anywhere in the area that I could find! The big Plus it's right in the Rockaway Mall so after you get your nails done you can go get a bite to eat and then go shopping with your girlfriend's or grandkids. The technicians are very patient and kind and like I said they take their time! The best place around! 5 Stars!!!
This place is fine for basic polish/gel nails, but not for nail extensions like acrylics. When I went in to get an acrylic set, what I wanted was not what I got. Even though I provided a picture of what I wanted, the nail shape was off, the french nail tips were uneven, and the edges of my nail near the cuticle started lifting after a few days. This place does great manicures if you want to work with your natural nail, but I would't go here for anything more than that.
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TT nails (Previous TU nails) Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 11:00 AM - 08:00 PM |
|---|---|
| Tuesday | 11:00 AM - 08:00 PM |
| Wednesday | 11:00 AM - 08:00 PM |
| Thursday | 11:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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