Quick Facts About TT Nails Spa
TT Nails Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, many customers praised the quality of the services they received at TT Nails Spa. One customer mentioned that out of all the places they have been to, TT Nails Spa was the best, giving them their money's worth. This indicates that the salon has skilled technicians who provide high-quality treatments. Additionally, another customer mentioned that the technician did a great job reshaping and thinning out their gel nails, leaving them looking better than ever before. This demonstrates the competence and expertise of the staff.
Another strength highlighted by customers is the friendly and customer-oriented attitude of the staff at TT Nails Spa. Several comments mentioned how nice and customer-friendly the salon's employees were compared to other places they had visited. This positive customer service experience can contribute to building a loyal customer base and attracting new clients.
On the other hand, there are some significant weaknesses mentioned in the comments that need to be addressed by TT Nails Spa. Hygiene is a major concern raised by a customer who witnessed a technician attempting to use the same tool on them that had been used on another client potentially suffering from a foot fungus. This incident calls into question the salon's commitment to hygiene and raises concerns about the risk of cross-contamination. Hygiene is of utmost importance in a salon, especially when dealing with tools and equipment that come into contact with clients' skin.
Furthermore, another customer expressed dissatisfaction with the customer service at TT Nails Spa. They mentioned waiting for an hour for a scheduled appointment and seeing another customer, who arrived after them, being serviced immediately. This inconsistency and lack of respect for appointment times can lead to frustration and dissatisfaction among customers.
Moreover, there were complaints about unprofessional behavior from the staff. One customer mentioned that their technician started discussing political views during the service, which they found inappropriate and unprofessional. Another customer reported that a technician went outside to smoke without washing their hands afterward, despite the requirement to wear masks. This shows a lack of professionalism and attention to proper hygiene practices.
Additionally, a few customers mentioned concerns about overcharging at TT Nails Spa. One customer felt that they were charged more than they should have been for a simple refill, and another customer mentioned receiving different prices when calling the salon. Inconsistent pricing practices can cause confusion and frustration among customers, leading to a negative overall experience.
In conclusion, TT Nails Spa has strengths in terms of the quality of their services and the friendly attitude of their staff. However, they have notable weaknesses in hygiene practices, customer service, professionalism, and pricing consistency. It is crucial for TT Nails Spa to address these weaknesses in order to improve the overall customer experience and maintain a positive reputation in the industry.
Best TL Reviews
So I’m in the salon getting my toes done and the lady doing my toes is focus on helping the lady beside me with her client, who they say looks like have some type of foot fungus and i kid you not the same tool they used on the lady with possible foot fungus she turned around he tired to use the same tool on me! I spoke up immediately!! Why would you try to use the same tool on me?? Now this salon is questionable to me as far a hygiene and I have to find a new salon which is annoying because this one is closer to me and there work isn’t too bad. On top of that the lady doing my toes decided to speak on her political views as well. Just unprofessional in my opinion.
I’ve gone to different places to get my pedicure done, and out of all of them, they were the best. You really get your money’s worth! They’re very nice and customer friendly, again I’ve been to other places where they were mean, but not TT nail Spa, they were great, I will definitely continue to go there for my pedicure, I’m happy customer!
Waited an hour for a pedicure that was scheduled as an appointment. Was told I’d be waiting 10mins. It wasn’t that busy had a lady who came after me get serviced immediately.
I stopped here to have a polish change, and during the process the technician Anna also reshaped, and thinned out my gel nails. They look the best they have looked in a very long time.
Horrible absolutely horrible customer service. I only went in to get my eyebrows done and waited an hour. I checked in to see how much longer and the guy said about 15 more mins while the lady finished someone’s nails. She went outside to smoke after she finished her customer and took someone else right after with out washing her hands yet we are required to wear masks. Communication is important as well as hygiene. I would give this business 0 stars if I could because she looked right at me before taking her smoke break.
I've received A Pedicure Spa treatment my doggs were barking and my Podiatrists was booked. The Misses recommended TT Salon ooh what a relief i feel. I highly recommend this place and the Staff was very friendly!
All I can say is.. The best. My first time going...I DEFINITELY will be back
My experience with them is always great. Although i only get my nails done there i think if their main issue is a manicure and pedicure then the owner just needs to be told who your having the issue with so they can reprimand the tech or maybe provide more training. Although i do believe they like to overcharge for little things. I should not be paying $45 for a refill and all i did was get fresh acrylic and color. I believe i have been overcharged more then once by the owner because when i call i get a different price
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TT Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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