Quick Facts About Turquoise
Turquoise Place, a Turkish restaurant located in Witham, has received mixed feedback from customers. While some have praised its delicious food and excellent service, others have expressed disappointment in the portion sizes, price increase, and poor delivery experiences. In this analysis, we will delve into the strengths and weaknesses of Turquoise Place, focusing on the various comments provided.
One recurring strength highlighted by customers is the tasty food offered at Turquoise Place. The comment "The best Turkish in Witham" suggests that the flavor and quality of the Turkish cuisine served at this restaurant are exceptional. The freshness of the food is also highlighted in the comment, "High quality, freshly cooked food as always," implying that the restaurant maintains its standards.
Another strength is the friendly and welcoming staff, as mentioned in multiple comments. The phrase "super friendly and welcoming" suggests that the staff provide a positive and enjoyable dining experience. This is a significant advantage as it contributes to the overall customer satisfaction and creates a welcoming atmosphere in the restaurant.
The opportunity to interact in Turkish is seen as a strength by customers who can speak the language. The phrase "if you can speak some Turkish then don't hold back :)" showcases the staff's ability to accommodate Turkish-speaking customers and enhance their dining experience. This level of cultural authenticity can be appealing to those looking for an immersive Turkish dining experience.
However, there are weaknesses that customers have pointed out. One complaint is the small portion sizes. The comment "the portion so small 4 small chicken bits and 3 small bits of meat and the rice just covered the bottom of the tray" suggests that customers were dissatisfied with the portion sizes, feeling that they were not value for money. This weakness can be a significant deterrent for customers who expect generous servings, especially when paying for a meal.
Another weakness highlighted is the change in the special mixed grill dish. The comment "price has gone up quite a bit, you get less salad, and no lamb chop like you used to" indicates that there has been a decrease in the value offered in this particular menu item. This can disappoint loyal customers who have a specific expectation for their favorite dishes.
The issue of poor delivery and customer service is another weakness identified by customers. Comments such as "waited over an hour for delivery" and "sent me food that was hot and that I am not getting any food" reflect the inconvenience and frustration experienced by customers. The poor handling of complaints and the deception described in the comments reflect a significant flaw in the customer service provided by the restaurant.
In summary, Turquoise Place has several strengths, including tasty food, friendly staff, and an opportunity for customers to engage in Turkish conversation. However, weaknesses such as small portion sizes, diminished value for certain dishes, and poor delivery experiences can significantly impact customer satisfaction. Addressing these weaknesses by improving portion sizes, ensuring consistent value, and enhancing customer service would be crucial for Turquoise Place to retain and attract more customers.
Best TL Reviews
The best Turkish in Witham. The food is incredibly tasty and the service is 5 star! The staff are always super friendly and welcoming and if you can speak some Turkish then don't hold back :) would highly recommend this restaurant.
We we not get any takeaway food from here again the portion so small 4 small chicken bits and 3 small bits of meat and the rice just covered the bottom of the tray. Don't waste your money at this place in Witham
Special mixed grill not as good as it used to be.... The price has gone up quite a bit, you get less salad, and no lamb chop like you used to. The food tastes alright, but I won't be going there again.
Food very nice, would have liked a bigger portion, nice friendly staff
Ordered a takeaway for delivery for two people. Waited over a hour for delivery and when it turnt up it was freezing cold. Called the restaurant and was argued with and told that I could have a on the house item next time! Eventually he agreed to send me hot food and give them back the food we did not eat would be one hour 10. Waited a hour and a half and called up to be told that he already sent me food that was hot and that I am not getting any food so he lied to me and let me spend my evening waiting for the delivery. Told me no drivers now and he would not refund me or deliver me any hot food! Absolutely fuming outrageously rude terrible customer service don’t order!!!! Liers
One of the worst experiences of a Turkish restaurant i've ever had. Placed my order at 7pm, at 8.30pm it wasn't here despite the estimate saying it would arrive between 8-8.25pm. When I called, they seemed surprised as the driver had left a while ago. That meant that when it did turn up, it was almost stone cold!
I was starving and was finally looking forward to eating. I then poured out the mixed shish that you can see in the photo and couldn't believe it! The chicken was dry, the lamb was ok, but for £9.75 i'd expect at least double, maybe triple. Did they panic and send me the leftovers from the restaurant? Sticking to Astaire going forward.
We have ordered a big lunch for our work party. All food was freshly prepared and absolutely delicious.
High quality, freshly cooked food as always. A Friday lunchtime treat.
Place Pictures
Turquoise Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Accessibility
Offerings
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Beer
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Healthy options
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Late-night food
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Wine
Dining options
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Dessert
Amenities
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Bar on site
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 02:00 AM - 10:30 PM |
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| Tuesday | 02:00 AM - 10:30 PM |
| Wednesday | 02:00 AM - 10:30 PM |
| Thursday | 02:00 AM - 10:30 PM |
| Friday | 02:00 AM - 10:30 PM |
| Saturday | 02:00 AM - 10:30 PM |
| Sunday | 02:00 AM - 10:30 PM |
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Location
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