Quick Facts About ULTIMATE NAILS & SPA
Ultimate Nails & Spa has received both positive and negative feedback from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of the establishment, we will examine the comments provided.
Starting with the strengths, the first comment praises the friendly owner and staff, as well as the cleanliness of the place. This indicates that the establishment has a good overall atmosphere and customer service. Additionally, the second comment also highlights the owner's friendliness and recommends the place. This suggests that the staff is consistently welcoming and creates a comfortable environment for customers. Moreover, the third comment expresses satisfaction with the nail services received, showing that the establishment can provide good-quality nail treatments.
On the other hand, the comments also highlight several weaknesses of Ultimate Nails & Spa. One of the recurring issues mentioned is declining service quality. Customers have noticed a decline in service quality over time, which suggests that the establishment might be experiencing some internal issues, such as staff changes or a lack of training. This decline in service quality can potentially drive customers away and lead to negative word-of-mouth.
Another weakness mentioned is the increased wait times, despite there being no other customers present. This indicates poor time management and inefficient scheduling. Excessive waiting times can be frustrating for customers, and it may discourage them from returning to the establishment or recommending it to others.
Furthermore, one review accuses the establishment of being scammers and increasing prices unexpectedly. This suggests a lack of transparency in their pricing and potentially unethical business practices. Such negative reviews can significantly damage the reputation of an establishment, resulting in a loss of customers and trust.
The comment about poor service quality, long wait times, and the recommendation to go to another nail salon further emphasizes the weaknesses of Ultimate Nails & Spa. The reviewer expresses dissatisfaction with the overall experience, including the lack of proper cuticle cutting, filing, and drying of the nails. This highlights the lack of attention to detail and inadequate training of the technicians. Additionally, the reviewer claims that their nails started peeling after only two days, indicating a lack of durability in the nail products and techniques used at the salon.
In conclusion, Ultimate Nails & Spa has both strengths and weaknesses. The establishment receives positive feedback regarding the friendliness of the staff, the cleanliness of the place, and the satisfaction with nail services. However, there are significant weaknesses in terms of declining service quality, increased wait times, potentially unethical pricing practices, lack of attention to detail, and short-lasting nail treatments. Addressing these weaknesses and improving overall service quality are necessary for the establishment to maintain and attract more satisfied customers.
Best TL Reviews
I used to come to this nail salon at least twice a month for a variety of services. I now only come here occasionally for my brows to be waxed. The quality of service has declined steadily while the wait times have increased even though there are no customers.
This place is amazing the owner is very friendly. So are all the ladies my girl and I got are feet done She got her nails done as well? This place very clean and make you feel comfortable. I highly recommend this place
love this place the owner is so sweet and nice and i get good nails thank you!????????
SCAMMERS!! Quoted one price when you walk in but it ends up being WAY MORE once you are done. Do not visit this establishment unless you want to be ripped off. Quality of service is below average
UPDATE: 04/03/2019officially a faithful Ultimate Nails customer! Diana does a great job. she knows exactly what I like, square square and doesn't get mad when I take forever trying to pick out a color! She even manages to gets my fill done FAST when I'm in a hurry before work, ( her work is just as good when she does them fast as it is when she's able to take her time when I'm not in a rush!) and even though I work very hard at my job and I'm hard on my nails they never break!
ORIGINAL REVIEW: Diana (1st chair on the right) has done my nails twice so far, first time a full set second time a fill. I love her work and the fact that throughout the process she will ask does everything look okay, is there anything you want me to change, etc. Definitely will be going back for a third time when I need a fill again!
When they tell you it will be 10-minute wait, expect at least a 45-minute wait. Second time this has happened to me. Go to J'Adore Nail Bar in Largo.
The place looks run down. Some guy was cleaning on a ladder and almost fell and could’ve really hurt or killed himself. The place is super small, they should not have workers coming during business hours. Very limited on colors and I got a standard manicure with basic color, they did not even cut cuticles or file properly. My nails would not dry (main nail tech did them) and she didn’t know why they wouldn’t dry. Then proceeded to get the uv light out to help. Did not work but she claims it did. My nail polish was smudged and formed bumps. They look like a 12 year old did them. I could have done a better job! I wanted to get out of there so bad I literally ran out. This place is absolutely terrible.
BIGGEST waste of my time and money. my nails are literally peeling off after TWO DAYS LOL. I had to get one one of my nails fixed there because the day I got the manicure, the polish peeled off, and now the rest are coming off. Terrible service, waited almost an hour to get the one nail fixed. Won’t be going back.
Place Pictures
ULTIMATE NAILS & SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:30 AM - 05:30 PM |
How to go there
Location
Places