Quick Facts About US NAILS
US NAILS seems to have several strengths based on the comments provided. One strength is the positive customer experience. Many customers mention that they have been going to Jennifer and her husband for years and always receive a great job. This indicates that the salon has built a loyal customer base through consistent and satisfactory service. Additionally, the friendly and helpful staff is mentioned multiple times, suggesting that the salon has a welcoming and customer-centric atmosphere. This can contribute to a positive overall experience for customers.
Another strength is the quality of work done at US NAILS. Customers mention the great service and the beautiful nails they receive. This indicates that the technicians are skilled and take their time to ensure that customers leave with well-done and visually appealing nails. The fact that some customers mention receiving compliments on their nails suggests that the salon produces high-quality and professional results.
The willingness of the staff to listen to customers' preferences is also cited as a strength. Customers mention that Jennifer and her staff take their time and listen to whatever the customer has to say. This demonstrates that the salon values customer input and strives to meet their specific needs and preferences. This personalized approach can contribute to customer satisfaction and loyalty.
Furthermore, the positive word-of-mouth referrals in the comments indicate that US NAILS has a strong reputation. Customers mention that they would highly recommend the salon to others, indicating that they have had a consistently positive experience and are confident in the salon's services. This positive reputation can attract new customers and contribute to the salon's success.
However, there are also weaknesses mentioned in the comments that need to be addressed. One customer mentions a disappointing experience where their acrylic nails started cracking and coming off within a week. This suggests a potential issue with the quality and longevity of the nail services provided. The salon should investigate and address this issue to ensure that customers receive long-lasting and durable results.
Another weakness mentioned is the unfriendly behavior of one nail technician. This indicates a lack of customer service skills and can negatively impact the overall experience for customers. It is important for all staff members at US NAILS to be friendly, attentive, and professional to ensure a positive and pleasant atmosphere for customers.
Another weakness mentioned is a specific incident where a customer had a negative experience with the nail technician. The customer mentioned that the technician did not follow their instructions, nipped at their skin, and left nail glue and acrylic on their cuticles. This indicates a lack of attention to detail and proper techniques. It is crucial for all technicians at US NAILS to adhere to best practices and provide a comfortable and safe experience for customers.
In conclusion, US NAILS has several strengths including a loyal customer base, positive customer experiences, high-quality work, and a positive reputation. However, there are also weaknesses such as issues with the longevity of services and occasional unfriendly behavior from staff members. Addressing these weaknesses and continuously striving to improve the customer experience can help US NAILS further strengthen its position in the market.
Best TL Reviews
I've been going to Jennifer for a few years now,she ALWAYS does a great job! Her and her husband are my favorite technicians and I just love their prince charming little Tyler, he's so helpful and always helps pick my colors!!
I used to go here if I was in a pinch and couldn’t reach any other salons. The last time I went I needed a refill. The nail tech was very unfriendly. The only time she attempted to say anything nice was when she tried to pressure me to get a gel set. The next day my nails started to crack. Within a week I had to take my acrylics off as they were cracking and coming off on their own. It was a disappointing experience to say the least.
This is one of the best nail salons in this area!! I got dip nails and a design and I just loved the work! Friendly, great service, quality work!!! My new favorite salon!????????????
The service was great and I love my nails.
I asked her to do a direct copy of this photo i showed her and she did the opposite! They kept switching in the middle of doing me and my friends nails and the lady niped at my skin multiple times and even made me bleed!! They left the nail glue all over my skin and cuticles and somehow got acrylic on my cuticles so they hurt to take ofd
I love getting my nails done here! The staff is super friendly and Mrs. Jennifer and Mr. Lucas always take their time with me! They never disappoint! I would highly recommend going here or Hawaii nails!
Omg! Where do I began. From start to finish my first time experience with US Nails was nothing short of amazing. Jen n her staff were very friendly and took their time with each customer.They made sure everything was of my liking and even talked me into my first Gel polish lol. They dotted their I’s and crossed their T’s and needless to say I will be back and bringing my daughter’s! Amazing job you all. Thank you
I love US Nails! Jennifer And Her Staff Does Beautiful Nails And Is Always Professional And Courteous!! They Take Their Time And Listens To Whatever You Have To Say! My Nails Are Always Very Pretty And Neatly Done! I Get Compliments All The Time! I Love It There And Will Never Go Anywhere Else..Which Means I'm A Long Time Loyal Customer..Thanks Jen!
Place Pictures
US NAILS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 02:00 AM - 04:30 PM |
How to go there
Location
Places