VN Nails

+1 517-788-8810

1748 W Michigan Ave, Jackson, MI 49202 United States of America

Open Today: -

Quick Facts About VN Nails

VN Nails is a nail salon that has received mixed reviews from customers. In order to understand the strengths and weaknesses of the salon, we will analyze the comments provided by customers.

One recurring issue mentioned by multiple customers is the lack of attention and care from the nail technicians. There are complaints about the technicians not paying attention, looking away while working on nails, and even tapping on the drying machine instead of communicating with the customer. This indicates a weakness in the customer service and attention to detail at VN Nails. Additionally, multiple customers mention bleeding and pain during their nail services, suggesting a lack of precision and proper technique by the technicians. This contributes to a negative and painful experience for customers.

Another weakness mentioned by customers is the inconsistency in the quality of the nail services. Some customers mention receiving rushed and uneven nail services, with crooked nails and uneven fills. This inconsistency suggests a lack of attention to detail and quality control within the salon. Customers are left dissatisfied with the appearance of their nails, which is a significant weakness for VN Nails.

However, there are also a few positive comments about the salon. One customer mentions good customer service and satisfaction with their toe nails, indicating a strength in at least one area of the salon's services. Additionally, another customer specifically praises a nail technician named Helen, stating that she provides fantastic service and goes above and beyond expectations. This suggests that there may be some skilled technicians at VN Nails who can provide excellent service to customers.

Furthermore, some customers mention positive experiences with the salon overall. They appreciate the friendliness of the staff, the cleanliness of the salon, and the relatively short wait times. These strengths contribute to a more positive overall experience for customers who visit VN Nails.

Overall, VN Nails has both strengths and weaknesses. The weaknesses include a lack of attention and care from some nail technicians, inconsistencies in the quality of nail services, and customers experiencing pain and bleeding during their appointments. However, there are strengths such as good customer service in certain cases, a friendly staff, a clean salon environment, and short wait times. VN Nails should focus on addressing the weaknesses, improving the consistency and attention to detail in their nail services, and ensuring that all technicians provide a satisfactory and comfortable experience for customers.

Best TL Reviews

the man doing my nails was not paying attention in the slightest. he would just tap on the drying machine to get me to put my hand in instead of y'know.. speaking. one of the times he didn't even turn it on and completely failed to notice. he would look away while buffing my nails as if he did not care. he made me bleed on FOUR different nails. he did not give me the shape that i asked for, the sides were all wobbly, and he left a bunch of excess glue or dip powder idk under my nails. bad, painful experience, ugly nails. i cut them down in later pics which show the blood and gunk under nail.

My best friend and I went and got our nails done yesterday the wait was not long at all I had good customer service my toes look amazing and happy about them. Buy my fingers i am disappointed in. I have an overlay on my nails. My fingers just looked like they were very rushed and look like I have had them done for a week (like wear and tear) or so also my thumb. I don’t normally come here but we needed a mom day and my salon was closed. I looked threw the reviews just to see if maybe it was just my person because my friends nails looked amazing. By the sounds of it most of the nail techs do a an amazing job.

Few weeks ago I got my nails done , and I got sore on my pinky finger skin tore I was bleeding I said ow he looked at me said nothing . Then yesterday all of it fell off but bled so much on my middle finger nail . I’m sore so bad . I can’t even wash dishes it’s burns so bad my all nails is now sensitive he went too deep do it . And he didn’t do good job he missed all the way around and he is impatient like rush . And I said specific color he choose different color . And he pull my hand into drying machine hit top of my fake nail color came off smh

I am fairly new to jackson ,MI-so finding a nail place has been hard. The staff is nice but it's hit or miss on how your nails will look.i got my nails done last night - I even pointed out the flaws but I am not one to complain. My nails are crooked and very un even when it comes to the to the fill.

Out of all the nail places we always come back to VN nails. The service is fantastic every time we go and my mom always enjoys seeing Helen! Very friendly and have never had problems. Very clean and wait time was not that long

Helen is absolutely amazing!!

The set that she did today for Valentine’s Day is absolutely beautiful and even better than I expected they would look ????

Every time I get a new design she absolutely goes above and beyond my expectations!!

I’m not at all pleased! I payed $125 for a pedi and acrylic nails. The guy doing my toes was so nice but he did cut me when clipping my toe nails. Not a big deal as accident’s happen.

My nails!!! An awful mess to say the least! I complained to the young man doing them yet it fell on deaf ears, he didn’t care at all. First he was in such a hurry that he only roughed up 3 of my nails and proceeded to try to glue the fake tips to my in roughed nails. I had to tell him twice that he needed to rough them up. I showed him a picture of what I wanted and he kept my phone with the picture while doing my nails as a reference, he was unable to achieve the look as he had said he could. My nails are not even completely covered. My nails look horrible, they are all uneven and it looks like a child doodled on them. For $125 I would expect way better. I’m

Not happy at all!

Horrible. Kevin is who did my nails and he was getting mad that I was asking questions about my nails because I was trying something new. He pulled in my hands hard, he grabbed my arm and shoved it back at me forcefully. Never will go here again. My nails arnt fully covered in polish, the sides of my nails you can see and polish isn't up to my cuticle, so I will have to get them done very soon again. So not worth $35 for nails that I make last a month I will now need to get ready done in 2 weeks