Quick Facts About X-press Nails
X-press Nails Place, based on the comments provided, appears to have several strengths and weaknesses.
Starting with the strengths, it is clear that many customers have had positive experiences at the salon. One comment mentions that it was the best manicure they had in a long time, highlighting the skill and expertise of their nail technicians. The fact that this customer wants to request the same nail tech every time is a testament to the high-quality service provided at X-press Nails Place. The facility itself is also praised for having a nice atmosphere and great vibes, creating a pleasant and comfortable environment for customers.
Another strength mentioned is the excellent customer service provided by the salon. Several comments mention the professionalism and helpfulness of the staff, with one customer noting that the nail technician went out of their way to ensure that their nails were exactly what they wanted. This level of customer service is crucial in creating a positive experience for patrons and can go a long way in building customer loyalty and positive word-of-mouth.
Additionally, X-press Nails Place is commended for their affordability. One customer mentions that they do quality work for decent prices, which indicates that the salon provides good value for the services offered. This can be a significant strength, particularly for budget-conscious customers who still want to receive high-quality nail services.
In terms of weaknesses, there are a few areas where X-press Nails Place could improve. One customer mentions that their nails were uneven, had thick polish application, and an unsightly shape. This indicates inconsistencies in the quality of service provided, as well as a rushed job. This negative experience may be attributed to the nail technician being in a hurry to close the salon, as another comment suggests. Consistency and attention to detail are crucial in maintaining customer satisfaction and should be areas of improvement for the salon.
Another comment mentions that there was a delay in starting the appointment, with the customer having to wait for around half an hour past the scheduled time. While this may be a one-off occurrence, consistent delays can lead to frustration and dissatisfaction among customers. Punctuality and efficient scheduling are important factors in providing a seamless experience for clients.
The comment about not being sure if the salon can do fancy nail art like what is seen on Pinterest also highlights a potential weakness. While the salon is praised for their own designs, it may be beneficial for them to expand their capabilities and offer a wider range of nail art options to cater to all customer preferences. This can help attract a broader customer base and increase customer satisfaction.
Overall, X-press Nails Place has several strengths, such as skilled nail technicians, excellent customer service, and a pleasant atmosphere. However, there are areas that need improvement, such as consistency in service quality, punctuality, and expanding their range of nail art options. By addressing these weaknesses, the salon can further enhance the customer experience and solidify its position as a top nail salon in the area.
Best TL Reviews
The best manicure I have had in a long time. My nail tech is amazing and I will request him every time. The facility has a nice atmosphere.
One of the best places ???? ???? ❤️ I've found in PA for nail services. Excellent customer service. They do quality work for decent prices. The gentleman that did my nails ???? He was Excellent. He was really fast too. I was quite impressed with the place. I'm new to this area and I will most definitely be back. Great vibes in this place ???? ✨️ Highly recommend ???? ???? ???? ????
These were done on Monday! They are uneven and the paint is plastered on there. The shape of my nails looks awful! And they are thick!! The worker seems as if he was in a rush due to them closing.
They got me right in when I called about appointments and the girl that did my nails was so professional and really went out of her way to make sure my nails were exactly what I wanted. I love how they turned out! Thanks!
One of my favorite nail spots in the area. Nail Techs, Andy and Tony, have great personalities. Not sure if they could do the fancy nail art you see on Pinterest, but they do have their own designs they can do. They are good at nail designs such as foil, cat eyes, and Chrome.
First time here today and they absolutely killed this! It’s so pretty and well done. Place was very clean and atmosphere was really nice too. Definitely recommend !
Super nice , great service , and love my nails !
My nail guy is Tony and I won't be going to anyone else!
The only problems I had was my appointment was at 2:30 and I didn’t get started till a little after 3:00. Other then that I’m happy with my nails and the people were nice. Definitely would go back ????
Place Pictures
X-press Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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