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S&T Nails

+1 779-994-4155
6 Crystal Lake Plaza, Crystal Lake, IL 60014 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About S&T Nails

S&T Nails place has several strengths based on the comments provided. One of the strengths is the level of customer service provided. Many customers mentioned feeling welcomed, well taken care of, and pampered during their visits. The fact that the staff takes the time to talk and interact with customers, including children, was also appreciated by several commenters. This level of customer service contributes to a positive and enjoyable experience for those who visit the salon.
Another strength of S&T Nails place is the affordability of their services. One commenter mentioned that the prices were the best they could find in the area. Offering competitive prices can attract more customers and make the salon accessible to a wider range of individuals. This can contribute to increased customer loyalty and positive word-of-mouth recommendations.
The salon's ability to accommodate children was also mentioned as a strength. Several commenters mentioned bringing their young daughters and having a positive experience. Allowing a 3-year-old to sit on their mother's lap during a pedicure and taking the time to talk and make a 12-year-old feel special demonstrates the salon's flexibility and willingness to cater to their customers' needs. This can be a unique selling point for families in the area and contribute to customer loyalty.
However, there are also some weaknesses mentioned in the comments that need to be addressed. One customer mentioned that their nails lifted after a short period of time following a full set of acrylic nails. This suggests that there may be issues with the quality or technique used in applying acrylic nails at S&T Nails. This feedback should be taken seriously as it could affect the salon's reputation and customer satisfaction.
Another commenter mentioned that their nails were uneven, reached different parts of the cuticle, and were not well filed. This suggests a lack of attention to detail and poor quality control in the nail services provided. In order to maintain customer satisfaction and retain a positive reputation, it is important for S&T Nails to address these concerns and improve the overall quality of their nail services.
It is worth noting that some commenters had positive experiences overall and did not mention any specific weaknesses. However, it is essential for the salon to address and resolve any recurring issues or concerns in order to maintain a high level of customer satisfaction.
In conclusion, S&T Nails place has strengths in terms of customer service, affordability, and their ability to accommodate children. However, there are weaknesses mentioned regarding the quality of their nail services, specifically in applying acrylic nails and attention to detail. These weaknesses should be addressed in order to maintain and improve customer satisfaction and the overall reputation of the salon.


Best TL Reviews

I love this place! It is a hidden gem in the plaza. They do amazing pedicures and they let my 3 year old daughter sit on my lap to get her nails done. It was such a fun and relaxing experience.
Darlin is the sweetest lady you will ever meet! She took the time with my 12 year old daughter and talked with her and made her feel so special. Cute adorable salon! Her prices was the best I could find in the area. I highly recommend this place!!!!
Updating 8 days later: every single one of my nails has lifted, as someone who has had acrylics for years I understand this happens, however for every single nail to be falling off in such a short period of time is not from being too rough on my nails- im a bartender & there a pandemic so not very much work with my hands lol. $60 wasted, and will have to spend another $60 to get a new set.
I got a full set done here on 2/8, Im not one to complain, but each nail is uneven, each nail reaches a different part of my cuticle, & they are not filed well. Had children's craft scissors used to cut the nail tips down lol. All around a bad experience. They did seem to have some regulars & their nails looked beautifulfrom what i could see, so im sure in other areas of service they're really great, but acrylic is not one of them.
Second time going here and they are absolutely wonderful!!! They do great work and make you feel welcomed and at home!!! This is now the only place I go for mani pedi’s!!!
I had an amazing experience here! Excellent customer service and attention to details. I felt pampered instead of rushed like I always tend to feel at nail salons. Ask for the pedicure too, you will not regret it.
I was so impressed! I had some bad experiences with nail salons and here to my amazement they did every thing right. I have recommended them and will continue to be a client. Great service!
My teen daughter and I came here for a mani pedi. We had an appt and were seen on time. Our experience was wonderful, we were well taken care of, and will enjoy coming back.
Love my nails ????
Great job so friendly and nice
They actually spoke to you not like other nail salons
There kids are so wonderful too
Can’t wait to go back

S&T Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:30 PM
Sunday 09:30 AM - 07:30 PM

How to go there

Location