Kahuku Country Market

96737, 92-8691 Lotus Blossom Ln, Ocean View, HI 96704 United States of America

Open Today: -

Quick Facts About Kahuku Country Market

Kahuku Country Market place, according to the comments, has a mix of strengths and weaknesses. Let's analyze them in detail:

Strengths: 1. Friendly Staff: Several comments highlighted the kindness and friendliness of the employees at Kahuku Country Market place. Customers appreciate the pleasant atmosphere and the positive interactions they have with the staff members. 2. Convenient Location: The market is praised for its convenient location. This is a crucial factor for many customers who are looking for a quick stop to get their essential groceries or other items. 3. Good Selection: One comment specifically highlights the store's great selection, which apparently exceeds expectations. Having a wide variety of products available can attract and satisfy customers with different needs and preferences. 4. Customization and Flexibility: The older woman at the market went above and beyond to make a customized iced coffee for a customer, even though it wasn't on the menu. This shows the market's willingness to accommodate individual preferences and provide a positive customer experience. 5. Local and General Store: The market is mentioned as a locally-run general store. This suggests that it supports the local community and may offer unique, locally-produced items that are not found in larger chain stores.

Weaknesses: 1. Unprofessional Behavior: One comment criticizes the staff for not wearing their masks properly, despite the requirement posted on the door. This is concerning from a health and safety point of view, as it puts both customers and employees at risk. 2. Customer Disputes: Another comment mentions an incident where two employees became loud and asked the customer to leave. This can be seen as unprofessional and may negatively impact the overall customer experience. It's essential for employees to handle conflicts in a calm and respectful manner. 3. mproper Mask Usage: In addition to the comment about the staff not wearing masks correctly, another states that one employee mentioned being tired of wearing masks for extended periods. This indicates a lack of commitment to following mask regulations, which can create a perception of hypocrisy and disregard for public health guidelines.

Neutral/Notable Aspects: 1. Availability of Specific Products: One comment appreciates finding a specific product (butane) at the market that couldn't be found in other stores. This suggests that the market might offer items that are not easily accessible elsewhere, providing convenience for customers. 2. Fresh Caught Fish: A positive note was made about the market's fresh fish, which is sometimes available. This indicates that the market potentially sources local produce and seafood, which can be a unique selling point for customers who prefer fresh, locally-caught items.

To summarize, Kahuku Country Market’s strengths include friendly staff, convenient location, good selection, customization, and being a locally-run general store. However, the market has weaknesses such as unprofessional behavior, including improper mask usage and customer disputes. By addressing these issues, the market can enhance its overall customer experience and maintain a positive reputation.

Best TL Reviews

The girls who work here are always just the sweetest. Love this store. Has a great selection too you just wouldn't expect.

The staff is friendly, convenient location. Everything you need at a minute stop!

A sweet older woman made me the most perfect iced coffee! I wanted something that wasn't exactly on the menu, and she made it delicious! Thank you

Very unprofessional staff!! Require masks posted on door, but all 3 of employees didn't have their masks on. But had a neck mask, not even over their mouth. We questioned why? But 2 young girls became loud, asked us to leave. Their the same HYPOCRITES as the governor's do, Masks for Thee but not for me. Not right!! One employee said it's because we're tired of wearing masks 9 hrs a day

9 stores we look for butane, including 3 ACE hardware... find here! Bought 10. Thanks. Saved us. Oh... and one lady get mad at one guy there... remember, yah, please and thank you work every time. Mahalo nui loa. A hui hou!!!

Great localy ran general store!

Great staff, good coffee, and the mint chocolate chip ice cream is fabulous!

my favorite store in ocean view. they have really good fresh caught fish much of the time.