Quick Facts About Zafran Indian Restaurant
Zafran Indian Restaurant has received a range of comments from customers, both positive and negative, which provide insight into the strengths and weaknesses of the establishment. It is essential to analyze these comments to understand the overall experience and identify areas for improvement.
Starting with the strengths, one customer mentions that they were greeted upon arrival and given the freedom to choose their seating. This is an important aspect of customer service and creates a welcoming atmosphere. Additionally, the prompt service in taking the soft drink order and delivering the food within 10 minutes is commendable. Quick service contributes to customer satisfaction and ensures that dining experiences are not unnecessarily prolonged.
The positive comments also highlight the delicious flavors of the food and the generous portion sizes. This suggests that the taste and quality of the cuisine are major strengths of Zafran Indian Restaurant. Furthermore, the friendly and helpful staff receive praise for their assistance in accommodating the preferences of a vegan customer. This shows that the staff are knowledgeable about the menu and willing to cater to dietary restrictions, leading to a positive dining experience.
Another important strength of the restaurant is the reasonable pricing. According to one customer, the prices are very reasonable, making a visit to Zafran Indian Restaurant worthwhile. This affordability attracts customers and increases the chances of repeat visits.
On the other hand, there are also weaknesses that customers have noted. A recurring issue is the quality of the meat, particularly the lamb. Multiple customers have complained about fatty meat that was difficult to consume. This suggests a lack of consistency in the meat preparation and could be a point for improvement for Zafran Indian Restaurant.
Another weakness mentioned by one customer is the size of the toilet facilities. A small bathroom can be inconvenient for customers, especially during busy periods when multiple people may need to use them simultaneously. Expanding or renovating the restroom area could improve the overall comfort of the establishment.
A particularly negative review criticizes the service and food quality, claiming that the customer waited for over two hours and that the food arrived cold and tasteless. The review also alleges that the restaurant was overbooked and understaffed, leading to dissatisfaction among customers. The complaint about the naan bread not being fully cooked is also problematic, as it indicates a lack of attention to detail in food preparation. These are significant weaknesses that need to be addressed promptly. Improving the speed and quality of service, as well as ensuring that all dishes are cooked properly, will significantly enhance the dining experience.
Lastly, one customer expressed concerns about the lack of warmth during their visit. Feeling unwelcome can have a negative impact on the overall dining experience. Improving customer service by creating a friendlier and more welcoming atmosphere can help overcome this weakness.
In conclusion, Zafran Indian Restaurant has several strengths, including a welcoming atmosphere, quick service, delicious flavors, generous portion sizes, helpful staff, and reasonable prices. However, there are weaknesses related to inconsistent meat quality, small toilet facilities, poor service, cold and tasteless food, and a lack of warmth towards customers. Addressing these weaknesses will help improve the overall dining experience and contribute to increased customer satisfaction at Zafran Indian Restaurant.
Best TL Reviews
Arrived for food for just myself, was greeted and told I can sit anywhere !
There were only 3 other tables booked.
Soft drink ordered quickly and food which arrived within 10 minutes.
Order, chips, plain rice, and Zaffron Special (very hot Curry)
Meat was quite fatty on the lamb and some couldn’t be eaten for this reason.
Toilets very small but otherwise a nice place and nice food.
If you like Indian food, you HAVE to go here. Not only was the food delicious, the service was amazing. I can't recommend it enough
The food is absolutely stunning, great flavours and really good size portions. Staff are very friendly and helpful, prices are very reasonable, well worth a visit.
Staff were so helpful, my Daughter is Vegan and they were well advised on what she could have off the menu. Service was fast, and food freshly cooked. Would definitely go back.
2 and a half hours of appaling service and tasteless food...2 hours for main course to arrive in which time other customers arrived, ordered, ate and left. Plenty of shouting from customers waiting and missed orders, to loud shouting from the kitchen. When main finally arrived it was cold, looked rushed in presentation and bland, naan bread wasn't even fully cooked. Never again !!
Absolutely horrendous avoid at all cost!! 8 of us went waited over an hour for our meal. Food came cold some didn't have their meal some was indedible and smelling rancid so had 2b returned never experienced anything like it!! They were overbooked and under staffed and they were more interested in putting food in bags 2b delivered than the sitting customers!!! I don't like complaining as know how hard they work but sometimes uve got to as the standard just wasn't there so get ur priorities right zafran and get back to being the quality restaurant you used to be...
Absolutely fabulous food - always in my experience. Staff very friendly and helpful. Highly recommended.
I didn't feel I was that welcome, I was only customer in restaurant, great price I had chicken madras and piluo rice I found chicken was quite tough,the sauce was acceptable the rice was nice,as I live in car by the time I found somewhere to eat my takeaway it lost most of it's heat as curry and rice was served in plastic containers, would have been warmer if served in foil trays
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Zafran Indian Restaurant Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
Offerings
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All you can eat
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 05:30 AM - 10:30 PM |
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| Tuesday | 05:30 AM - 10:30 PM |
| Wednesday | 05:30 AM - 10:30 PM |
| Thursday | 05:30 AM - 10:30 PM |
| Friday | 05:30 AM - 11:30 PM |
| Saturday | 05:30 AM - 11:30 PM |
| Sunday | 02:00 AM - 10:30 PM |
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Location
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