Quick Facts About 99¢ Smoke Shop, Market & Beauty Supply
The 99¢ Smoke Shop, Market & Beauty Supply place has a mix of strengths and weaknesses based on the comments provided.
Starting with the strengths, the store is praised for its great tobacco prices and hard-to-find supplies for "roll yer own" enthusiasts. This indicates that the store caters well to a niche market and offers competitive prices in this specific category. Additionally, it is mentioned that they have unique "head shop" items, which suggests a diverse range of products, appealing to a specific customer base interested in such items.
The store also receives positive comments about its convenience store prices, with customers noting that they are mostly competitive. This implies that the store offers good value for money in terms of everyday grocery items.
Furthermore, the comments mention that the staff, aside from the owner, are nice and helpful, providing positive customer service experiences. This suggests that there is a friendly and welcoming atmosphere when dealing with the majority of the staff at the store.
Moving onto the weaknesses, a major complaint expressed is regarding the terrible attitude of the owner. Several comments highlight how the owner's behavior negatively impacts the store's overall rating. Customers mention that the owner's attitude results in the store losing two stars, despite all the other positive aspects. This indicates that the owner's behavior and interaction with customers play a significant role in customer satisfaction and overall perception of the store.
Another weakness mentioned is the store's practice of selling tobacco to minors and refusing service to adults who point out this violation. This is a serious concern as it not only raises ethical issues but also legal ones. Customers express their frustration and disappointment with the store's actions in this regard. This suggests a lack of responsibility and adherence to regulations and laws.
There are also complaints regarding the behavior of one particular cashier, who is consistently described as rude. Several customers had negative experiences with this cashier, which further adds to the overall negative perception of the store. It is mentioned that the cashier was rude to an older gentleman and acted unprofessionally towards a customer who alerted him about his rudeness. This indicates a lack of consistent customer service standards within the store and highlights the impact of individual employees on customer experience.
Additionally, some customers mention that the store's layout can be confusing, making it difficult to find items. This suggests a potential area for improvement in terms of store organization and arrangement. A better layout could enhance the overall shopping experience and make it easier for customers to locate desired items.
Finally, it is noted that the store does not sell alcohol, which can be seen as a drawback for customers who prefer to purchase their alcoholic beverages alongside other grocery items. This limitation may lead some potential customers to choose alternative stores that offer a more comprehensive range of products.
In conclusion, the 99¢ Smoke Shop, Market & Beauty Supply place has strengths in terms of great tobacco prices, hard-to-find supplies, unique "head shop" items, competitive convenience store prices, and friendly and helpful staff (excluding the owner). However, it also faces significant weaknesses including the owner's terrible attitude, selling tobacco to minors, rude employees, a confusing store layout, and the absence of alcohol sales. Addressing these weaknesses, particularly the issues related to customer service and compliance with legal regulations, would greatly improve the store's overall reputation and customer satisfaction.
Best TL Reviews
The terrible attitude of the owner loses 2 stars to an otherwise 5 star store.
Still, they have GREAT tobacco prices and hard to find supplies (esp. for the "roll yer own" folks, like me) as well as unique "head shop" items.
Their convenience store prices are mostly competitive as well.
Nice people from the store helpful in every way
Sells tobacco to minor and refuses service to adults who point it out that they are selling to minors.
The group of boys was literally in the store saying they weren't old enough to where the store clerk told them if they kept bringing it up he was going to stop selling to them.
Then I was skipped my a older gentleman that the clerk proceeded to be rude to.
Then guy asked me for my ID, which I presented with no issue, and made a not of how rude he was by allowing to people to skip me, and then ask me for ID when he did not care about the children he was selling to previously.
The store clerk took my items back and refused to sell me some soda, and snacks, and my tobacco just because I alerted him of his rudeness.
Advised the owner if this and he acted like a deer in headlights.
2nd time dealing with this particular cashier and it's always a horrible experience with him. I def will not be returning but will notify authorities of this violation since it seems to be the only way the owner will take action.
They are always quick friendly and we'll stocked with a large variety of items in grocery, including a small area of household and clothing items available it's clean and a good vibe....the only thing I would like to see is a better layout of items on the floor it's a little confusing trying to find things some of it is going one way and another area going another and things not where you think they might be..so sometimes you have to go all over the place to find it unless you go there all the time????
The store is small but fairly decent despise the fact that they don't sell alcohol. 1 big "-" is that dubious individual are tolerated "squatting" by the door.
Besides some tylenol for 99cents, i didnt see much under 7.99. nail clippers 7.99. seriously call it a very marked up smoke shop. It would be more accurate
This place has a little something for EVERYBODY! Plus a nice grocery selection and decent prices
This is the most interesting little store. They have great finds. Love it.
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