Quick Facts About Hollywood Nails
Hollywood Nails place has received a mix of positive and negative feedback from customers. In order to provide a balanced analysis of their strengths and weaknesses, we will examine the comments provided.
Starting with the strengths, one customer mentioned that the employees were nice and that they enjoyed the eyebrow wax. This indicates that the staff at Hollywood Nails place is friendly and capable of providing other services effectively. Additionally, another customer mentioned that the owners were down-to-earth and fun to talk to, creating a welcoming atmosphere for customers. It is important to note that customers may have different experiences with specific staff members, as mentioned in various negative comments.
Moving on to the weaknesses, the most common complaint seems to be regarding the quality and durability of the nail services provided. Multiple customers mentioned that their nails broke or popped off shortly after getting them done, which suggests that the application or materials used may not be of the highest quality. This is a significant concern as customers expect their nails to last for a reasonable amount of time. One customer even stated that their acrylic nails broke just four days after getting them done. It is worth noting that many of the negative comments mentioned issues with nail services specifically.
Another weakness highlighted by customers is the slow service and long wait times. This can be frustrating for customers who have busy schedules or time constraints. Waiting for a service can negatively impact the overall experience, which is reflected in some of the negative comments. Additionally, one customer mentioned being turned away an hour and a half before closing time simply because they required a fill-in and a full set. This type of inflexibility and refusal to accommodate customers can be discouraging and impact the reputation of the establishment.
Communication and language barriers were also mentioned by multiple customers. One customer complained that the staff did not speak English well, which caused confusion and discomfort during the service. Another customer mentioned that their foot was twisted in a painful manner and that their protests of pain were met with a dismissive response. Poor communication and a lack of understanding can lead to negative experiences and dissatisfaction with the service provided.
In terms of the overall experience, a few customers expressed disappointment with the quality of the nail polish application and the overall appearance of their nails. One customer even stated that their nails looked like they were done by an eight-month-old. These types of comments reflect poorly on the skills and expertise of the nail technicians and can make customers question the competence of the establishment.
Another concerning aspect highlighted in one of the comments is the behavior of a specific employee. A customer mentioned being berated and blamed for a faulty UV light that caused their nails to peel off. The customer stated that the employee was rude and displayed unprofessional behavior throughout the interaction. Such behavior from an employee reflects poorly on the establishment and can create a negative atmosphere for customers.
In conclusion, Hollywood Nails place has both strengths and weaknesses. While customers appreciate the nice staff, pleasant owners, and some additional services such as eyebrow waxing, the negative feedback regarding the quality and durability of the nail services, long wait times, communication barriers, and unprofessional behavior raises concerns about the overall experience. It is crucial for the business to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
Honestly was happy to get my nails today.. yes the people were nice but they were doing good and then i asked for French tip and this is what I get. They look horrible..I was not going to be mean but I did say could you just paint them all and he said I already painted the pink. Look I never written a review before but it was not best and I’m not happy about it. I mean it looks like they would fall off in less then 2 days. The wait was not the best and it was burning now not everyone had the same issues.
Wouldn’t recommend. Very slow service most of the time. Okay nails. I do love the eyebrow wax. But overall I’d give a 1 stars because of the slow service and long wait. Last resort if I can’t go where I want. Also got nails done and nails popped off a couple days later. Tried to get them to fixed but they said they had to charge me 2 dollars a nail. Many fell off so I might as well had paid for a fresh New set even though the set was only a couple days old.
Have Lupus and she kept pulling my toes apart, and twisting my foot in a direction it wouldn't go. I was in terrible joint pain. I kept telling her I was in pain, and all she could say was, "tickle?" They don't speak English well, and she put lotion on my legs while they were wet, didn't even bother to dry them off. NEVER AGAIN.
They were nice and cheap but you get what you pay for. The naul polish was applied poorly and the acrylic nails broke 4 days later. Not worth it go somewhere else.
They tured me and my mom down an hour and a half before they closed all because she needed a fill in and I needed a full set I WILL NEVER GO BAVK THERE AGAIN
Tom did my nails. I admittedly wasn’t paying attention and didn’t realize that the uv light wasn’t on so I asked him if it was working. He moved my hand around and it finally went on. It was obviously temperamental. My fingers were touching the back of the unit so I thought it would be on but it apparently wasn’t. I told him that I dont think it was on the whole time and he berated me saying that I was busy watching tv and not paying attention (which I always do at nail salons and never had a problem). He said this was his career and since I wasn’t paying attention he had to and he was making sure Uv light was on. I apologized and thanked him for keeping an eye on it. The next day 2 of my nails peeled off. That has never happened to me before. I went back to have them fixed and they said it’s be a very long wait. I went back 2 days later and at this time 4 nails were off. He asked me why I peeled them off and I told them the edges all were coming up on their own lol. He says that it was my fault and I must have damaged them at work and continued to berate me. When I get gel nails they last at least 2 weeks and need to be soaked to remove so I can get a new manicure. He thought I peeled them off for fun. Each time he painted my nails he would throw my hand back to put under the light. I have never written a bad review before but his behavior was horrible. It was clearly a faulty Uv light and all he had to do was say “I’m sorry that happened I will fix” and he would have had a very happy customer and another tip. It took him 7 minutes to fix yet blamed me while he angrily painted my nails. What a Horrible experience!!
DO. NOT. GO. HERE. Extremely unprofessional, rude to my 11 year old sister, did a horrible job on her toe nails, didn’t even try, they look like my 8 month old son did her nails, extremely rough, my nails aren’t shaped right or even, just avoid at all cost if you can. Came here years ago and didn’t like it, decided to give them the benefit of the doubt, never again. Awful experience. If I could’ve given 0 stars, I would have.
Me and my 10yr old stepdaughter went in for girls day! We got in right away and they did our nails perfectly! The owners are down to earth and fun to talk to! This is my regular nail joint but my daughter's first time, she loved it too!!!
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Hollywood Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | Closed |
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