Quick Facts About A+ Pro Nails
A+ Pro Nails has received a mix of positive and negative comments from customers. Let's analyze the strengths and weaknesses mentioned in the comments to provide a comprehensive overview.
Strengths:
1. Friendly and fast service: Multiple reviewers mentioned that the staff at A+ Pro Nails were super friendly and welcoming. They also appreciated the quick seating and service, indicating that the salon values efficiency.
2. Affordable prices: The pricing at A+ Pro Nails was praised by multiple customers, who mentioned that the prices were great. This suggests that the salon offers competitive rates and good value for money.
3. Quality workmanship: Many customers expressed satisfaction with the overall quality of their nail services. One reviewer specifically mentioned that the salon is their favorite in the Richmond/Lexington area, indicating consistent, high-quality work.
4. Skillful nail technicians: Customers appreciated the skills of certain nail technicians at A+ Pro Nails. They mentioned that their nails were done nicely and that the technicians were gentle, particularly when dealing with sensitive or damaged nails.
Weaknesses:
1. Inconsistent service: While the majority of customers praised the service, one reviewer stated that a particular nail technician was rushing and showed signs of not wanting to be there. This suggests that there may be inconsistencies in the level of service provided by different staff members.
2. Nail damage: One customer had a negative experience where their natural nails were damaged after getting acrylic nails at A+ Pro Nails. This indicates a lack of attention to detail or proper technique by the nail technician, resulting in unexpected consequences for the customer.
3. Communication issues: There were instances where customers felt that the nail technicians either did not understand their requests or failed to communicate properly. This led to unsatisfactory results, such as nails being cut too short or not shaped correctly.
4. Subpar pedicure: In one comment, a customer mentioned that their pedicure and gel French nail polish were mediocre. This indicates that there may be inconsistencies in the quality of different services provided by the salon.
5. Payment process and etiquette: A couple of reviewers mentioned issues with the payment process. One customer felt pressured to tip a minimum amount, and another customer mentioned that the nail technician did not provide proper post-service care, such as helping them put on sandals or expressing gratitude.
In conclusion, A+ Pro Nails has several strengths, including fast and friendly service, affordable prices, and skillful nail technicians. However, weaknesses have been identified in terms of inconsistent service quality, communication issues, nail damage, subpar pedicures, and payment process and etiquette. It is important for the salon to address these weaknesses in order to improve customer satisfaction and loyalty.
Best TL Reviews
This place is wonderful! Everyone is super nice , they’re fast. Soon as me and my daughter walked through the door they seated us. The prices are great. Definitely going back.
They were fantastic. They are easy on your hands and they are nice and the price is decent. Took my daughter to get her nails done and love them.Will be going back!!!
My sister and I went there to get our nails done. I got acrylic nails. I was so disappointed with the results!!! The guy did not file my nails down enough so I had thick acrylic nails and they looked terrible. Also after I took them off…my natural nails are now damaged!!!! I will never go there again! I’ve never had service like this before! I do not recommend!!!!
Stopped in after having a nail break during traveling. The staff were wonderful and service was quick and top notch! If I lived in this area they would be my go to salon!
Once again I have had fantastic service at A+ Pro Nails. This nail shop is still my favorite in the Richmond/Lexington area. I highly recommend to women and men, I am never unimpressed with their work. The staff is always super nice and kind to my nails. My hands were a hot mess when I came in tonight and my nail technician made them look beautiful again. Thank you A+ Pro Nails!
This was my first time getting my nails done in Kentucky & I couldn’t be more happier with the results. I’m extremely satisfied. I’ll definitely be going back!!
The lady that did my daughter's nails was really nice and good but the one that did mine was rushing and acted like they didn't want to be there! And didn't even get up under my nails with filing ! And my thumb nail on the Left hand doesn't match the right had dents in it and the first finger has bubble? For $100 def not worth it I didn't realize it til after and on the interstate I wouldn't recommend them to anyone
The pedicure was so so, not sure if he didn't speak or understand English. I told him my toe nails needed to be cut shorter, no response. I always get gel French and it's also so so, he went straight across instead of the rounded polish so my toes look funny. I'm new to area so I'll try another place next time. They also changed 60.00 when you use your credit card it reccomends tip, it suggested 9.00 minimum he's lucky he got 4.00 since I wasn't happy with the job. Also usually the person slides on your sandals he finished and walked away no thank you no nothing. I tip for service so I'd rate his service as a 1 :)
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A+ Pro Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
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