Quick Facts About A & T Nails
A & T Nails place has received overwhelmingly positive reviews, with customers praising their skills, creativity, and customer service. These strengths contribute to the success of the business and attract repeat customers. However, there is also a negative review that highlights some weaknesses that need to be addressed.
One of the main strengths of A & T Nails place is the talent and creativity of their staff. Multiple customers mention how impressed they were with the results of their manicures and pedicures. They appreciate the attention to detail and the ability of the nail technicians to exceed their expectations. This demonstrates that the staff at A & T Nails are highly skilled and capable of delivering high-quality services.
Another strength of this salon is their customer service. Many customers mention how friendly and welcoming the staff are. They make an effort to go above and beyond to meet the customers' needs and provide personalized service. This level of care and attentiveness creates a positive atmosphere and makes customers feel valued and appreciated. Additionally, some customers mention that they have developed a close relationship with the staff, with the salon feeling like family to them. This indicates that the staff at A & T Nails have built strong relationships with their customers, fostering loyalty and trust.
A & T Nails also receives positive feedback for their efficiency and convenience. Customers mention that there is little to no wait time, and they are able to schedule appointments easily. This efficient service is appreciated by busy customers who value their time. Additionally, the salon's proximity to the customer's workplace is mentioned as a benefit, making it convenient for them to visit regularly. These factors contribute to a positive customer experience and encourage repeat business.
In terms of weaknesses, there is one negative review that highlights a rushed and disappointing experience. The customer mentions that their service was rushed, making them feel like they were on a time limit. They also mention that their friend's nail technician finished before theirs, even though they arrived at the same time. This indicates a lack of consistency in service and suggests that some customers may not receive the same level of attention and care. Furthermore, the negative review mentions attitude from the nail technicians when the customer requested corrections. This suggests that there may be a lack of professionalism and customer service skills in handling complaints or requests for improvements.
To improve the weaknesses mentioned in the negative review, A & T Nails should address the issue of rushed service and prioritize consistency in the quality and timing of their services. It is important for all customers to feel valued and receive the same level of attention and care. Additionally, the salon should address the customer's concerns about attitude from the nail technicians. It is crucial for the staff to maintain a professional and friendly demeanor, even when faced with complaints or requests for corrections.
Overall, the strengths of A & T Nails place lie in their talent, creativity, customer service, and efficiency. These qualities contribute to positive customer experiences and foster loyalty. However, the negative review highlights the need for improvement in consistency and professionalism. By addressing these weaknesses, A & T Nails can continue to thrive and provide exceptional services to their customers.
Best TL Reviews
They are realy great people. T DID AMAZING!! The 1st 2 are my nails and the 3rd pic is the sample I brought in. He did better then the pic.
I was going to a place for 3 years and I decided to try something different so I came to A & T and been coming every since. They go above and beyond with whatever you need . There so friendly and have became like family to me . They are so creative and very talented at what they do . You can definitely tell there heart is in there business. Highly recommend them to anyone !
I have been using using this place for years and only have good things to say! Most recent trip was a 100/10!!!
T did a great job he was very creative and took me on a short notice I am very pleased with the Chrome look highly recommended
T got my nails game day ready using the dip powder!!! He does an amazing job and I have never been disappointed with my nails!!!! I highly recommend A&T Nails!
Came in to this salon in hopes for a relaxing pedicure with my friend. The service was rushed and it was like we were on a time limit. My friend was on her earpiece working simultanously and her nail tech was finished before mine was and we sat down at the same time. When my friend asked for her to correct her nail filing and callus remover (there was skin still hanging!) we were met with attitude. Won't be back. We drove 30 minutes to get our nails done and are amazing tippers and customers. I hope that they address the attitude that we received from both nail techs! Because then mine started acting funny when she just asked for the service that she was paying for.
Cindy did a great job of fixing the messed up job I had coming in. I showed her what I wanted and she executed it I left very satisfied
Got a pedicure there this week. First time there and had a great experience. Everyone was very nice. I called ahead to see if they were busy and they said they could see me immediately. When I got there, it was no wait - yahoo! They did a great job and the price was very fair. This business is super close to where I work, so I will definitely be back ????
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A & T Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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