Quick Facts About Ali Nail Salon Inc
Ali Nail Salon Inc has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the skill of Kiki, who does the nails for one of the customers. The customer appreciates that Kiki can bring their own ideas and execute them well. This indicates that the salon has talented staff who can cater to the preferences of their customers.
However, there are several weaknesses that are highlighted in the comments. One major issue is the lack of attention to detail by the owner, Ali. This is evident when he fails to cover the sides of the nails during the acrylic application process. This results in the nails being exposed, causing problems such as water getting underneath the acrylic, nails snagging clothes, and nails ripping. Additionally, the customer states that Ali was disrespectful and unprofessional by telling them to be quiet and leaving them with unfinished nails before moving on to the next customer. This demonstrates a lack of professionalism and customer service from the owner.
Another weakness mentioned is the quality of service provided by the technicians. One customer mentions that their nails were done poorly, with rough edges and no polish on the sides. They had to return to the salon to have their nails redone, but even then, the technician only applied clear polish over the poor job instead of fixing it properly. This highlights a lack of attention to detail and quality control in the salon.
The customers also complain about feeling rushed during their appointments. They mention that the salon staff does not allow for proper soaking of the feet during a pedicure and instead focuses on upselling additional services and products. This indicates a lack of customer-centric approach and a focus on profit rather than providing a quality experience.
Additionally, the pricing and cleanliness of the salon are mentioned as areas of concern. While the prices are reasonable, suggesting affordability, the overall aesthetic of the salon is described as old and in need of cleaning and updating. This can create a negative impression and impact the overall experience for customers. Furthermore, one customer mentions witnessing a lack of hygiene practices, such as failing to sanitize the pedicure tub between customers. This raises concerns about the salon's adherence to health and safety standards.
Lastly, there are comments about poor communication between the customers and the technicians. One customer mentions that the technician did not use the desired color for the acrylics and seemed rushed during the appointment. This suggests a lack of effective communication and attentiveness towards customer preferences.
In conclusion, while Ali Nail Salon Inc has the strength of having skilled staff like Kiki, there are several weaknesses that need to be addressed. These weaknesses include a lack of attention to detail, unprofessional behavior from the owner, poor quality of service, a rushed experience, concerns about cleanliness, and issues with communication. Addressing these weaknesses can help improve the overall customer experience and reputation of the salon.
Best TL Reviews
Kiki does my nails and she’s good. I come with my own ideas and she can do it or something similar I would like
My nails grow curved naturally which means that acrylic coverage as well as when being polished the sides must be paid attention to and covered. When the owner Ali misses the sides, leaving my nail exposed, water gets under the acrylic, my nail snags clothes, as well as my nail ripping. This time he told me “ BE QUIET” , as I demanded that he cover the exposed nails. He then walked out the salon and left me and my 1/2 done nails in the seat. When he entered again he called the next customer. I asked if he wasn’t going to finish my nails, he said “ NO!, don’t call me anymore!” And the picture shows the current state of my nails. TOTALLY DISRESPECTFUL AND UNPROFESSIONAL!!!
I will never go back to this place or recommend it to anyone. The Tech used a brush to apply dipping powder. My nails were rough and the edges had no polish, my nails looked like it was 3 weeks old when I was done. I decided to return 2 days later and kindly asked them to redo my nails. The Tech said it was fine and she filed the sides and put some clear polish over the horrible nails and she told me “bye.” I left without an argument because I knew it would not solve the problem but I wanted to write this review and add some pictures to save my sisters from making the same mistakes. Enough is Enough! ????????????????????
They rush you once you get in. They don't even allow your feet to properly soak and instead on focusing on what the customer needs they are mostly concerned with upselling you things that should be free with your service. $7 for clear nail polish that's ridiculous. I won't be going there again. I'm total i spent $40 FOR A $20 PEDICURE plus tip. ????????????????
I have been going here for years, today Jenny did my pedicure and she did a good job.
This nail salon is great. My former partner started taking me there. Our nail lady is Wendy. She's excellent. Always does a great job...on my mani...pedi. I'm always pleased!
I was all for giving this establishment an average rating. The prices were completely reasonable and they offered many services. But maybe the prices are too reasonable because so many things suffer.
Aesthetically the location is old and in need of some serious cleaning and updating. But again, really low prices. Here’s where things go south. I watched them give a spa pedicure to a customer then rinse the tub out with hot water and put another customer into the same tub. They didn’t sanitize it between uses.
The lady who gave me my pedicure cut my toe. Fingers crossed I’ll be okay.
When it was time to pay, I was arbitrarily charged $3 extra dollars for “tax.” When has tax ever been a thing at a nail salon? Never again.
I told her the color I wanted, and she used powder for the acrylics that did not match the color I actually wanted. Also she seemed to be in a rush, however there were no other customers in the shop. Just felt rushed. Overall the nails looked nice. I just wish there was better communication.
Ali Nail Salon Inc Info
Amenities
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 09:30 AM - 07:00 PM |
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