Quick Facts About All Star Beauty Supply & Salon
All Star Beauty Supply & Salon has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentioned that the owners are kind and patient, providing a positive shopping experience. This indicates that the staff is attentive and friendly, creating a welcoming atmosphere for customers. Additionally, the customer mentioned that they discover new and beautiful products every time they visit, indicating a diverse and up-to-date inventory. Another positive aspect mentioned is the wide selection of items available, such as wigs, hair care products, make-up, and headscarves. Customers appreciate having a variety of options to choose from and find the prices reasonable.
Moving on to the weaknesses, it is evident that the quality of products sold by All Star Beauty Supply & Salon is questionable. One customer complained about being sold fake hair that was advertised as real. This indicates a lack of honesty and transparency from the business. Another major issue mentioned is the narrow aisles and boxes on the floor, making it challenging for customers to navigate around the store safely. This poses a potential safety hazard and could lead to accidents or injuries. However, it is noted that the staff is helpful, which can mitigate some of the difficulties experienced in the store.
A significant weakness highlighted in several comments is the disrespectful and discriminatory behavior of the owner. Some customers have reported experiencing racial profiling and discriminatory comments. This is absolutely unacceptable and creates a hostile environment for customers. It is evident that the owner lacks respect for people of different ethnicities, leading to a loss of trust and loyalty from these customers. Additionally, one customer mentioned an incident where they were falsely accused of stealing, which led to police involvement. This demonstrates a lack of professionalism and proper customer service.
Based on the comments provided, it is clear that the negative experiences outweigh the positive ones. Customers have expressed their dissatisfaction with the owner's behavior, labeling him as dishonest, disrespectful, and discriminatory. These negative experiences can significantly impact the reputation of All Star Beauty Supply & Salon and deter potential customers from visiting the store. It is essential for the business to address these issues promptly and take appropriate actions to rectify the situation. Improved customer service, transparency, and ensuring the quality of products sold are crucial areas that need attention. Furthermore, creating a safe and inclusive environment for all customers is vital for the success and growth of the business.
Best TL Reviews
Sold me fake hair and advertised it as real. I definitely paid the price for "real" hair. Such a rip off
The owners are kind to me and practice patience while I take forever selecting my purchase... every time I visit I discover something new and beautiful????
Thx guys!!!
Extremely challenging to navigate around the store due to narrow aisles and boxes on the floor. A few times I almost walked into a metal hook. The staff was friendly and helpful. I got what I needed.
The owner/only employee, is absolutely disgraceful, disgusting! I’ve been shopping here for years 9+, only ethnic beauty supply for miles. I bought a closure, never opened it and came back with the receipt within 24hours, he said 20 PERCENT RESTOCKING FEE! And then turns around and says NO RETURNS.
He makes a living off of ethnic people and has no respect for them. He bold face lies. He is dishonest. Go spend your hard earned money else where, he’s a cheater and a liar, and such a tight wad he can’t even return his own unopened product with a receipt. ALL OTHER HAIR SUPPLY RETURN THERE OWN PRODUCTS. WHAT HAPPENED TO CUSTOMER SATISFACTION???
????????????????????????
I would honestly give no stars if this was an option. I’m new to Riverside and was looking for a nearby Beaty supply. Upon entering I overheard one of the owners telling her newly hired employee that he was brought on because black people steal. I looked at the make owner, he looked at me and I just walked out. I now drive forty minutes out of the way because I will never patronize them.
Years ago I went there and the workers falsely accused me of stealing and grabbed me. I yelled several times for them to let go of me and another customer try to step in and help. I ended up having to push the man off of me. The police had to be called and reviewed the tapes, showing I indeed wasn't stealing, and the workers were reprimanded on the handling of the situation. I will never shop there again. I truly hope they've changed their ways over the years.
I haven't been out to a beauty supply shop, since moving to Riverside.
There's a wide selection. The store is packed! Wigs, bundles for braids, hair for sew-ins, hair care products, make-up, and head scarves. The prices were affordable (I got 8 bundles of hair, nail polish, and eyeliner for 30 dollars).
I will definitely come back when it's time for me to re-braid my hair!
Crazy how he watched me the whole time and I genuinely wanted to make a purchase. Then he asked me what color I wanted for my spray dye and I'm thinking he is trying to help he rolled his eyes and said we don't have that color and asked me to stop touching the colors if I didn't want that color and I said that's not the color I came in here for. I said I still wanted to look at the others sir and he blew his breath at me. How rude! I'm use to being stereotyped as a black woman but I have genuinely never experienced this level of blatant disrespect literally in my life. After all of that i didnt react how he would expect. I just left and said sir that is not how you keep business. I will never shop here again and I don't encourage anyone else to. It's people of my hue that keep you in business. Dont forget that. #reviewsmatter
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All Star Beauty Supply & Salon Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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