American Nail Spa

+1 224-601-4600

6175 N Lincoln Ave, Chicago, IL 60659 United States of America

Open Today: -

Quick Facts About American Nail Spa

American Nail Spa place has received a mix of positive and negative comments from customers. In order to assess its strengths and weaknesses, let's analyze the comments below.

Starting with the strengths, several customers have praised the attention to detail and quality of work at American Nail Spa. One customer specifically mentioned being hesitant due to negative reviews but was pleasantly surprised by the beautiful outcome of their gel manicure. This indicates that the nail technicians at the spa are skilled and capable of delivering satisfying results.

Another customer highly recommended a specific nail technician named Tracy, emphasizing her eye for detail and expertise in nail care. The fact that this customer has been going to Tracy for a while further supports the idea that the salon has experienced and talented staff members.

Furthermore, customers have praised the longevity of their nail polish after receiving dip nail services. One customer mentioned that the dip lasted up to 6 weeks without any chipping or peeling. This suggests that the spa offers services and products that have a durable and long-lasting effect.

Moving on to the weaknesses, there are a couple of negative comments that criticize the customer service experience at American Nail Spa. One customer reported feeling dissatisfied with the service they received, describing it as amateurish in quality. They also mentioned that the technician became condescending and nasty when they politely suggested a reason for their nails not drying properly. This indicates a lack of professionalism and customer care by the staff.

Another negative comment specifically mentioned a rude management and a technician named Tracy who did a horrible job on their nails. They were not offered an apology and were told to wait an additional 40 minutes for a fix. This customer had a very poor experience, highlighting shortcomings in both the management and the skill level of certain technicians.

Additionally, there was a comment mentioning inconsistent experiences with pedicures. While the staff was praised for accommodating groups of friends, it seems that some services may be skipped depending on the nail technician assigned to the customer. This indicates a lack of consistency in service quality and raises questions about the training and standards at the spa.

In conclusion, American Nail Spa place has strengths in terms of attention to detail, skilled technicians, and long-lasting nail services. However, there are weaknesses in terms of customer service, professionalism, and consistency. It is important for the spa to address these weaknesses in order to enhance the overall customer experience and maintain a positive reputation.

Best TL Reviews

I had a gel manicure today and I love the attention to detail my nail tech had. I was a bit hesitant due to previous negative reviews but I decided to make my own judgement. My nails came out beautifully!

I cannot recommend Tracy enough! She is an absolute gem when it comes to doing nails. I've been going to her for quite some time now and I am always amazed by the quality of her work. Her manicure and pedicure services are simply top-notch. Not only does she have an eye for detail, but she is also incredibly skilled and knowledgeable when it comes to nail care.

Tracy also does Dip nail service that is truly outstanding. I have never had a nail polish last as long as it does with the dip. It's amazing to see how much longer the dip lasts compared to traditional nail polish. I've had it on for up to 6 weeks without any chipping or peeling!

Ended up with a very amateurish-quality nail job. The technician started off friendly; then, as it approached the end of my service she became irritated and accused me of not putting my hand all the way into the drying device (not true). Clearly, if your thumb naturally faces in another direction than the rest of your fingers when they're laid flat, there's a possibility that the infrared light may not radiate on a part of the thumb. She became condescending and nasty when I politely suggested this might be why my thumbs weren't drying at the same rate as my other nails. Hope they make good use of what I paid them...I wont be back.

Anna is the girl!! She is the best in the business I always book with her when i come here.

Zero stars! Worst place! The management was rude. He didn't want to understand what I was trying to tell him. Tracy did a horrible job on my nails and neither apologized. They told me that I had to wait an additional 40 minutes to get someone to fix my nails. Worst experience! Would NOT recommend! Horrible!

Walk-in and was not disappointed. I needed a bit of pampering, so went for a no-chip mani/pedi. Nancy was great and took her time to make my nails look beautiful. and the price was great. I will definitely return. Thank you.

The people here are fabulous and they always fit me and my friends in together however we find that not all of our pedicure experiences are the same (some services are skipped with certain people depending on your artist) all and all I would recommend 1000 times

I love this salon! It’s clean, efficient, and the staffs are very nice, lovely and talented. I got my nails done by Josie. She is the nicest and sweetest nail tech you will ever meet. She takes her time and is extremely meticulous about every single set she does. She never rushes and her work speaks for itself. I will definitely comeback and highly recommend it to anyone.