AT Nails

+1 714-973-0892

2413 N Tustin Ave, Santa Ana, CA 92705 United States of America

Open Today: -

Quick Facts About AT Nails

AT Nails Place has received a mix of positive and negative comments, which give insight into the strengths and weaknesses of the establishment. Overall, it can be said that the strengths lie in the friendly and fast service, talented technicians, and clean and organized environment. However, weaknesses include inconsistent nail shaping, lack of attention to detail, scheduling issues, and pricing discrepancies.

One of the strengths highlighted by multiple comments is the friendly and fast service provided by the nail technicians. Customers appreciate being immediately helped and the overall positive attitude of the staff. This reflects well on the establishment's commitment to customer satisfaction and creating a welcoming atmosphere.

The talents of the nail technicians are also praised in several comments. Customers commend specific technicians like Tina, Tony, and John, stating that they did their nails exactly how they wanted and that they were fast yet thorough. This showcases the skill and expertise of the nail technicians, which is an important strength for any nail salon.

The cleanliness and organization of AT Nails Place is another strength that emerges from the comments. Customers appreciate the clean environment, indicating that the establishment takes hygiene seriously. Additionally, the organized nature of the salon contributes to a smooth and efficient experience for customers.

However, there are also weaknesses highlighted by the comments that AT Nails Place should address. One common issue mentioned is the inconsistent nail shaping. One customer expresses disappointment that their nails were not shaped as requested, even after requesting a fix. This suggests a lack of attention to detail and consistency in the services provided.

Pricing is another weakness that is brought up in the comments. One customer mentions that they paid $50 for poorly shaped nails, deeming the price unfair. Another customer complains about a misleading charge for gel toes, which was not mentioned until after the service was completed. These pricing discrepancies and lack of transparency may lead to dissatisfaction among customers and discourage repeat visits.

Scheduling issues were also a concern brought up in a comment. One customer had to wait past their appointment time and experienced miscommunication about the type of service they wanted. This resulted in a rushed and incomplete manicure, leaving the customer dissatisfied and putting them in a time crunch.

Furthermore, a comment mentioned a lack of quality in the services provided. The customer complains that their gel nails only lasted a week before chipping, indicating a lack of durability and attention to long-lasting results. This suggests that AT Nails Place may need to focus on improving the quality and longevity of their nail services.

In conclusion, AT Nails Place has several strengths including friendly and fast service, talented technicians, and a clean and organized environment. However, there are also weaknesses such as inconsistent nail shaping, lack of attention to detail, scheduling issues, and pricing discrepancies. Acknowledging and addressing these weaknesses will be crucial for AT Nails Place to maintain and improve customer satisfaction.

Best TL Reviews

Came in as a walk-in cust. I was immediately helped and Tina my new nail tech when I come out this way was Friendly and fast. I had one acrylic attached w/gel manicure. Clean and organized.

$50 for bad shaped nails

I think someone that wasn't an actual technician shaped my nails because i asked for square shaped nails and even asked the sir to fix the edges but he said they were OK & when it came to painting them, he had to ask someone else to do it. Don't think the price was fair considering they don't look good. pretty upset and won't come here again.

1st time here, everyone was great! Got an acrylic fill and pedicure. They did my nails exactly how I asked for them and I was in and out quickly, which I loved. Definitely going back???? ***4/30/22***update** been going here for awhile now and Tony is an artist! He's the best and I will only trust him from now on. I moved out of the area but it's worth the drive!

John did my full set very nice fast yet thorough, ill definitely be back

I came here because It was close by work .Lete te you my nails did not even last a full week they broke got my toes done as well and got them gel so they would last . It's been just a week and it's chipping off . Overall its was pricey for the lack of quality they put on the clients nails . Not a good experience.

Very good job! Be aware though the paper they give you says twenty dollars for toes but they charge you an additional 15 dollars If it's gel and don't tell you till there done ????

Had a 12:30 appointment, when I walked in there were people waiting and when asked I told them I had a 12:30 appointment for a gel manicure. I waited until 1:00 to be taken to a station and only because my sister and nieces are regulars at this location and my sister had called and spoke with the owner, he stated he thought I wanted acrylics. I told him no, I wanted a gel manicure. I sat another 20 minutes, when the manicurist came and asked what services I wanted, I again stated I was wanting a gel manicure. She put the cotton with acetone and foils on then left and proceeded to start putting a full set of acrylics on another customer who was also getting a pedicure. I waited another 20 minutes by this time I was panicking because I needed to catch my cruise ship by 3:30, so I walked up to the manicurist and told her to take the foils off. She immediately came back to where I was sitting and proceeded to do my nails. Basically all she did was take the old gel nail polish off and put the new color on, and charged me $20.00! The manicure part was completely skipped. My nails looked nice but my cuticles looked like crap!

I just moved back to Santa Ana, and saw great reviews of this place. I had to come to see for myself. Wow, I'm blown away, what great customer service. The place is clean, virtually no wait time. That's huge for me. I got a pedi and a gel manicure it was so relaxing. The owner, John was so nice and welcoming. Happy I found my new nail place.