Quick Facts About Attractive Nail Spa
Attractive Nail Spa, like any business, has its strengths and weaknesses. In this case, the comments provide valuable insights into the customer experiences at the salon. Let's analyze the strengths and weaknesses of Attractive Nail Spa based on the comments:
Strengths:
1. Skillful pedicures: Many customers praised the pedicure services at Attractive Nail Spa. They mentioned that the pedicures they received were amazing, worth the money, and the nail technicians took the time and effort to work on their feet.
2. Polite and friendly staff: Some customers complimented the friendly and polite behavior of the staff members, particularly those who provided the pedicure services. This indicates that the salon values good customer service and strives to provide a pleasant experience.
3. Good prices: One customer mentioned that the pedicures were reasonably priced and worth the money, suggesting that Attractive Nail Spa offers competitive pricing for their services.
Weaknesses:
1. Inconsistent nail services: Several customers expressed disappointment with the nail services at Attractive Nail Spa. Complaints ranged from poor manicures to an unwillingness to fulfill requested designs. This inconsistency suggests a lack of attention to detail and poor communication between customers and nail technicians.
2. Language barrier: Multiple customers mentioned a language barrier issue, with the nail technicians not being able to understand English properly. This communication gap can lead to misunderstandings and dissatisfaction among customers.
3. Hygiene concerns: Some comments highlighted concerns regarding hygiene. Customers mentioned tools being stored in a general box, which may indicate a lack of proper sterilization procedures. Additionally, one customer mentioned being poked to bleed during the service, indicating potential safety and hygiene issues.
4. Pushy upselling: One customer mentioned feeling pressured to upgrade the service, which can make customers uncomfortable and diminish the overall experience.
5. Unprofessional behavior: Some customers mentioned instances of rude and disrespectful behavior from the staff members. This includes not doing requested designs, overcharging, and making comments about customers in another language. Such behavior reflects poorly on the salon's professionalism and customer care.
After analyzing the comments, Attractive Nail Spa seems to have strengths in the area of pedicure services and friendly staff. However, there are several weaknesses including inconsistent nail services, language barrier, hygiene concerns, pushy upselling, and unprofessional behavior. Addressing these weaknesses would be crucial for Attractive Nail Spa to enhance customer satisfaction and build a positive reputation.
Best TL Reviews
The pedicure was amazing.. manicure not so much. The girl was in a hurry even though there was no one else there. I showed a picture of an oval nail shape and even though I told her 4 times I didn't want them pointy- she didn't listen. I asked her to fix and she made them worse.
She didn't speak English, but the photo I showed was clear. Won't be going back.
Got the second most expensive pedicure today, will never go back. My husband was next to me and his pedicure was 100% better than mine. He got about a 20min foot massage and I didn’t even get lotion on my feet. What a disappointment!! Definately didn’t get what I paid for ????
I am so frustrated with yesterday's experience. I went in for a pedicure and black French tip toe nails (with a white sparkle on the rest of the nail). I showed her a picture of what I wanted right away and explained, then again before she went to get the polish... she painted the white and sparkle then was about to put on the final coat when I showed her the picture again and said "can I get the black French tip now too please" she just said "no", I was like "no??", then she just kept going. If I would have known she'd refuse to do the black French tip, I WOULD NOT have chosen a white sparkle polish! I was shocked and confused, nobody has ever just said no to a design before and it's not like it was a crazy design or anything. I was so upset because I just paid a bunch of money for something I didn't ask for. Again I was shocked so I just paid and left; I'm not confrontational. Some of the nails aren't fully covered and it seemed like she rushed. Terrible experience and I'm sad to say I probably won't go back even though I've gone there off and on for years. The last couple times were just disappointing.
$20 for this. I did not have any hang nails before I walked in. Also poked to bleed (thumb).
Tools were in a general box. Is that normal? Most places I have been before have sanitary tools and even sterile kits/packages of tools.
Both my friend and I got pedicures and the woman and man that did our pedicures were extremely nice. Our pedicures were well worth the money and they took the time and effort on our nails. Please consider this salon for your next pedicure- will be coming again.
Went in for a pedicure today. I asked for their cheapest pedi and it was $50!!! To start off the water was cold. I asked for it to be dumped and for it to be warmer but she just topped it off with warm water. Second, after she clipped my cuticles she started plucking at my toe hairs with the tool...missed and took a chunk of skin out of my toe and I started bleeding. After this, I really didn't want to tip. When it was time to pay, I signed the receipt and put $50.00 even on the total line. The woman took the receipt back and asked where her tip was!! She stood there waiting and staring at me and even pointed at my wallet in my lap! I walked out and probably won't return again.
I will NEVER go back again. Very rude and disrespectful. Didn’t even do the design I had wanted & even showed him a picture( Very simple design of a flower all white nails). After my nails, the old guy had asked if I wasn’t my toe nails done. I simply asked if that was include with the nails and he said yes. I come to to counter to pay and it was 70 dollars for something I only wanted 30 dollars. I asked again why I was being charged this when I was persistent and asked if this was apart of the 30 dollar nails. I wrote out the tip for the guy who did my nails. Then when I lady that did my toe nails said “ no tip for me”? And starts talking in Hmong about me when I was the only person in there. Tips are supposed to be earned, not expected. I have never felt more unwelcome in my life. There was definitely a language barrier and only care about the money that can squeeze from your wallet. Very disappointed in their performance.
Very pushy manicurists. They only seemed to understand what I was asking for when I agreed to upgrade the service.it was the second time in a year that the pedicure I received ended with me having an infected toe. VERY DISAPOINTING!
Place Pictures
Attractive Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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