Avalon Nails

+1 410-992-7900

6590 Old Waterloo Rd, Elkridge, MD 21075 United States of America

Open Today: -

Quick Facts About Avalon Nails

Avalon Nails has several strengths, as mentioned in the comments. Firstly, the salon is praised for its friendly and accommodating staff. Customers consistently mention how nice and kind the nail technicians are, creating a welcoming and comfortable atmosphere. This is an important strength as customer service plays a crucial role in the overall salon experience, impacting customer satisfaction and loyalty.

Another strength of Avalon Nails is the talent and creativity of the nail technicians. Many customers specifically mention the nail techs' artistic abilities, with Sandy and An being highlighted as particularly skilled in creating unique and beautiful designs. This demonstrates that the salon has a reputation for delivering high-quality work and staying up-to-date with current nail trends. These talented nail techs contribute to the salon's positive reputation and act as a competitive advantage, attracting customers who appreciate well-executed and creative designs.

Consistency is another strength mentioned in the comments. Multiple customers highlight how it can be challenging to find a reliable and consistent nail technician, but Avalon Nails seems to have a team of talented individuals who consistently deliver great results. This strength is essential as it builds trust and reliability among customers. Knowing that they can consistently receive excellent service and consistent nail art is likely to lead to customer loyalty.

Additionally, Avalon Nails is praised for its attention to detail and commitment to customer satisfaction. Customers mention how their nail techs, such as Kimberly and Sandy, take the time to ensure that the nails are perfect and meet the customers' expectations. This attention to detail indicates a level of professionalism and customer-centric approach that strengthens the salon's reputation.

The salon's cleanliness is also highlighted as a strength in the comments. Customers appreciate a clean and hygienic environment, and Avalon Nails seems to excel in this aspect. A clean and well-maintained salon is crucial for ensuring customer comfort and safety, and it demonstrates that the salon takes pride in providing a quality experience.

However, there are a few weaknesses that can be identified through the comments. One weakness mentioned is the potential for wait times after appointment times. While customers mention that the wait is worth it, mentioning this weakness indicates that the salon may struggle with managing its appointments efficiently. Addressing this weakness by improving appointment scheduling and waiting systems could further enhance the customer experience.

Another potential weakness is the lack of specific nail technicians mentioned by the customers. While multiple nail techs are mentioned, it would be beneficial for the salon to promote and highlight its talented individuals more clearly. This could help customers who have a preference for a specific nail technician to easily book appointments with them, enhancing personalized customer experiences.

In conclusion, Avalon Nails has several strengths that contribute to its positive reputation. These strengths include friendly and accommodating staff, talented and creative nail technicians, consistency in delivering great results, attention to detail, and a clean salon environment. These positive aspects contribute to customer satisfaction and loyalty. However, potential weaknesses were identified, including potential wait times after appointment times and the need for clearer promotion of specific nail technicians. By addressing these weaknesses, Avalon Nails can further enhance the customer experience and solidify its position as a top nail salon.

Best TL Reviews

I absolutely LOVE coming here!! Everyone is so nice and friendly. If you like designs, this is the place for you. All of the nail techs are truly artists. Sandy usually does my nails. She helps me find fun new designs and I get sooo many compliments from men and women! I would HIGHLY recommend going here.

This salon is a gem! Best spot in the area. It's always tough to find a reliable and consistent nail technician, but so many of the girls here are amazingly talented. An will ALWAYS get you right!!

Kimberly took the time to make sure my nails were perfect. Lauren is also great! Sometimes there is a bit of a wait after your appointment time, but it’s worth the wait. Friendly staff and amazing job every time. So glad I found gel x, makes shaping the nails so easy.

Just had dipping nails done. Kimberly was my tech ! Great service ! Gentle and caring. ..friendly and great attention to detail . Thank you !

Love love love this nail salon. The service here is unmatched and An is so talented! She always as my nails looking amazing ????

I LOVE this place. My nail tech Sandy is the truth! She’s so patient and kind and understands my anxiety about my nails being too much or too extra but gently challenges me to try something new every now and then. She’s so talented and creative. While I’ve only ever gone to Sandy the salon is always clean and the other techs are very friendly and helpful when I’m waiting for my appointment with Sandy. Try them. They’re all good. You won’t be disappointed.

I LOVE love LOVE Avalon Nails, they are so accommodating and nice! I wasn’t in there too long, they were so delicate around my scars on my ankle. No matter the chair you land in everyone is great!! Ladiesss ditch the acrylic and hop on APRES????

This was my 1st time coming to Avalon nails and I will absolutely be back because of Sandy. She was absolutely amazing!

I'm not very creative so I let Sandy freestyle on me. I only told her I wanted coffin style with a pink color palette. She went above and beyond my expectations! She was very meticulous and detailed. The conversation was great and she was absolutely hilarious too.

Sandy was prompt with my appointment time. I had so many things to finish throughout the day so it was very important that my appointment started on time and I didn't take all day at the salon.

Thankyou Sandy for making my nail experience so worthwhile! My next appointment is already booked. ????