Beauty Citi

+1 404-669-9559

854 Cleveland Ave, East Point, GA 30344 United States of America

Open Today: -

Quick Facts About Beauty Citi

Beauty Citi place, based on the comments provided, seems to have both strengths and weaknesses. Let's break them down:

Strengths:

1. Well-stocked: Several reviewers mentioned that Beauty Citi place has everything they want and need. This suggests that the store is able to offer a wide range of beauty supplies, catering to diverse customer needs.

2. Friendly and helpful staff: Multiple comments highlight the staff's friendly and helpful nature, both in-store and over the phone. This is a significant strength as it creates a positive customer experience and promotes customer loyalty.

3. Convenient location: One reviewer mentioned that Beauty Citi place is situated in a shopping center that offers one-stop shopping. This factor adds to the convenience of customers, making it easier for them to access beauty supplies while running other errands.

4. Great prices: The store is praised for having reasonable prices on their products. This makes Beauty Citi place an attractive option for customers who are looking for affordability alongside a good selection of beauty supplies.

5. Efficient customer service and knowledge: The newer staff members are credited for being more efficient, customer service-oriented, and knowledgeable about the store's stock. This indicates that the store has made improvements in hiring and training, ensuring that customers receive the necessary assistance.

Weaknesses:

1. Lack of knowledge about African American hair care products: One commenter expressed frustration regarding the owners' limited knowledge of African American hair care and beauty products. This weakness suggests that the store might not cater well to the specific needs of African American customers, potentially hampering their satisfaction.

2. Overpriced professional clippers: While most prices were deemed fair by customers, one review mentions that professional clippers are overpriced. This suggests that the store may need to reassess the pricing strategy for specific items to remain competitive.

3. Inconsistent opening hours and unprofessional behavior: A negative review mentioned that the store provided false information regarding their closing time, resulting in an inconvenience for the customer. This inconsistency and unprofessional behavior from the management reflect poorly on the establishment and may deter potential customers.

4. Limited stock and unavailability of specific products: One customer mentioned that the store did not have the specific hair product they were looking for. This indicates that Beauty Citi place may not always have a comprehensive stock of certain items, potentially leading customers to visit other stores instead.

In conclusion, while Beauty Citi place has several strengths, such as a well-stocked inventory, friendly staff, and competitive prices, it also has weaknesses like a limited understanding of African American hair care needs, inconsistent opening hours, and occasional unavailability of specific products. Understanding these strengths and weaknesses can help potential customers make informed decisions about whether to visit the store. Additionally, the management can use this feedback to address the weaknesses and further enhance the strengths to improve customer satisfaction and loyalty.

Best TL Reviews

They have everything you want and need. Very friendly staff. Always helpful and know were everything you need is at

It's a small store but they're always so helpful when I go and over the phone.

Same o typical owners who has LITTLE to NO knowledge about African American hair care & beauty products. They only sell in our neighborhood because they know our kind will buy????

Pretty well stocked. Easy to maneuver around and find what you're looking for. Prices are pretty fair. Some things like professional clippers are overpriced. Have younger staff now who are more aware of what's in stock. Willing to learn. Take suggestions well. Very efficient and customer service oriented. I like the new crew. They smile and greet you and they know me by name. Lover that

I shop there a lot. Great prices, always have what I'm looking for. Great variety of beauty supplies. Convenient location because the shopping center is a one stop shopping center (Walmart, pizza, shoes, chinese and etc.)

I literally just walked outta the store and had to write this review I love the staff here they are so kind and helpful and the prices are great I purchased a relaxer some hair bleach and color

So it was nice they didn't have the hair I wanted so I didn't have to go to two other stores but they had other stuff

If I could give y'all a zero I would!! Very disrespectful and unprofessional , I understand everything that’s going on but some people are looking for beauty supply stores. To call up there and be told y’all close at 6pm , then when I come your closed. I also came within the hour I was told. I called again and they did not answer, kept ringing. Called again and you guys took your phone off the hook. What business gives false information like that. Extremely unprofessional and a waste of my gas. Inconsiderate establishment.