Beauty & Fashion

+1 678-696-5535

1500 Browns Bridge Rd, Gainesville, GA 30501 United States of America

Open Today: -

Quick Facts About Beauty & Fashion

The Beauty & Fashion place has both strengths and weaknesses, based on the comments provided.

Starting with the strengths, one customer mentioned that the store offers a great value and variety of beauty and hair care products. This suggests that the store has a wide range of options available, allowing customers to find the products they need. Another customer stated that the store is helpful with answering questions and providing assistance in finding products. This indicates that the staff is knowledgeable and customer-oriented, creating a positive shopping experience.

The comment about the owner being nice and great suggests that there is friendly customer service at the store. Additionally, the fact that the owner helped the customer find what they were looking for indicates that there is a personalized approach to customer service, which can be a strength as it enhances customer satisfaction.

Another positive aspect is that the store always has what one customer needs, and the staff is described as friendly. This shows that the store maintains a good inventory and creates a welcoming atmosphere for its customers.

On the other hand, there are some significant weaknesses that need to be addressed. One customer mentioned the extremely belligerent owners who act intrusively and controlling, specifically when it comes to looking at wigs. This type of behavior can make customers feel uncomfortable and unwelcome. Additionally, if customers do not purchase a wig, the owner gets upset and kicks them out of the store. This suggests poor customer service and a lack of professionalism on the part of the owners.

Another customer complained about the expensive prices of the wigs. Comparatively, they suggested that similar wigs can be found on Amazon for much lower prices. This highlights the weakness in terms of pricing, as customers may find it more affordable to shop elsewhere.

Another issue mentioned is that most of the merchandise does not have a price tag on it. This can be frustrating for customers who want to know the cost before making a purchase decision. Not having clear pricing may lead to confusion and create a negative shopping experience.

Furthermore, a customer mentioned being harassed by a man upfront, emphasizing that they are a minor. This is a serious issue that needs urgent attention. Harassment is unacceptable in any establishment, and the store should take immediate action to address this problem and ensure the safety and well-being of all customers, especially minors.

In conclusion, the Beauty & Fashion place has some strengths, such as a great value and variety of products, helpful staff, a friendly atmosphere, and a personalized approach to customer service. However, there are significant weaknesses as well, including belligerent owners, high prices compared to online options, lack of clear pricing, and instances of harassment. These weaknesses need to be addressed for the store to improve and provide a better overall customer experience.

Best TL Reviews

Extremely belligerent owners. If you want to look at wigs. The lady there acts very intrusive and controlling, and if you don't buy a wig, she gets mad and kicks you out of the store. The wigs are too expensive, too. Amazon for 100 percent real human hair Bob style and other styles for 50 to 55 dollars.

If I didn't get it from Amazon then you can count on it that I got it here! A great value and variety of all your beauty and hair care products are available

It's a great place friendly atmosphere and they have a great selection of all kinds of different types and styles of Hair!

They are really helpful with answers to questions and if you need assistance finding something. The one thing I dislike is that most of the merchandise does not have a price on it.

i got harassed by the man upfront keep in mind i’m a minor .

Always have what I need. Very friendly.

The owner is so nice and great!!! They have such a great wide variety of items and my wife had a field day there. The owner helped us find what we were looking for and more!! Really the best beauty shop here in Georgia. Definitely go here !!!!

Always speak to you when customers walk in never make you feel like you have to hurry up and buy things. As someone who is very antisocial I enjoy going there to but whatever I need for me or my daughters hair.