Beauty Nails Salon & Spa

+1 315-676-2757

5501 Bartell Rd Unit #3, Brewerton, NY 13029 United States of America

Open Today: -

Quick Facts About Beauty Nails Salon & Spa

Strengths: 1. Customer service: Multiple comments mention the friendly and kind staff at Beauty Nails Salon & Spa. The salon is commended for going above and beyond to fit in customers and accommodate their needs, even staying open late. 2. Professionalism: Customers appreciate the professionalism of the staff, noting the quality of work and the inviting atmosphere of the salon. The salon is praised for its cleanliness, which contributes to the overall professional experience. 3. Long-lasting results: Multiple customers mention that the nails done at Beauty Nails last longer compared to other salons they have visited. This suggests that the salon uses high-quality products and techniques to ensure durability of manicures and pedicures. 4. Child-friendly services: One customer specifically mentions the salon's range of children's services and their effort to make kids feel welcome. They also appreciate the selection of nail art stickers, indicating that the salon caters to the needs and preferences of younger customers. 5. Established reputation: One loyal customer mentions that they have been going to Beauty Nails for over 16 years. This indicates that the salon has built a long-standing reputation and likely has a loyal customer base.

Weaknesses: 1. Lack of sanitation: One negative comment highlights unsanitary conditions at the salon, such as not lining tubs with plastic liners and not sanitizing tools between customers. This poses a risk to the health and well-being of customers and may lead to negative word-of-mouth and a loss of trust. 2. Poor customer service: Another negative comment mentions feeling completely ignored by a technician who was on her phone. This indicates a lack of attentiveness and customer service, which can leave customers feeling unsatisfied and undervalued. 3. Inconsistent experiences: Though the majority of comments express positive experiences, there is one comment that states disappointment after a visit to the salon. While this may be an isolated incident, inconsistency in service quality can lead to uncertainty and dissatisfaction among customers.

In conclusion, Beauty Nails Salon & Spa has several strengths, including excellent customer service, professionalism, long-lasting results, and child-friendly services. However, there are also weaknesses that need attention, such as sanitation issues and inconsistent customer experiences. Addressing these weaknesses will help the salon maintain and strengthen its positive reputation.

Best TL Reviews

I go and see Tiffany regularly and I’m very rough on my hands/nails. She makes sure to take care of me and fit me in when I need my nails filled - even if it means staying open late. Highly recommend her and the group at Beauty Nails!

Love the friendliness, cleanliness, professionalism, and quality of the work this place does. I go every month and I look forward to it and satisfied every time. I love the friendly atmosphere. I never have any chipping or breaking of my nails.

I highly recommend this place

Absolutely love Beauty Nails! Tiff does such a good job at making my nails look amazing and she’s very easy to talk to. I love the atmosphere and would recommend them to anyone!

We won’t be back. Tubs not lined with plastic liner for each person, and not sanitized between customers. My daughter saw one technician pass a file she’d been using on another customer, and used it on my daughter’s nails. The toe separators were soiled and obviously previously used. Nothing was unwrapped in front of us as my usual salon does. After pedi, we were completely ignored while a technician was on her phone. Not impressed with customer service and unsanitary conditions.

I’ve been going to Tiff for many years and not one time have I ever been disappointed. Her staff is always kind and her nail salon is very inviting!!

I can’t say enough good about this place! It’s now Cozy Nails and they’re fantastic! My mom and I went for manis and pedicures and I have never felt more relaxed. Today I brought my daughter for a manicure. They have a whole list of childrens services and a huge binder of nail art stickers! Kids really aren’t an afterthought here which I really appreciate since I love doing mommy and me things with my daughter. Big, bright and beautiful inside and they offer free water and sodas too which is a nice added bonus!

Amazing work and friendly staff. Definitely going back. The nails last a lot longer then any place I been to.

I been going to beauty nails for over 16 years. My friends & family now go as well. Tiffany, Lee & the test of the ladies are very nice & I always walk out satisfied with my nails.