Quick Facts About Best Nails
Best Nails place, based on the comments provided, has a number of strengths and weaknesses. Overall, it appears that the majority of the comments are positive, highlighting the friendliness of the staff, the range of services offered, and the quality of the work. However, there are also some negative comments that point out areas for improvement, such as customer service and attention to detail. It is worth noting that the comments vary in length and level of detail, so some may require more analysis than others.
Starting with the strengths, one of the most prominent themes is the positive experience with the owner and staff. Multiple comments mention the great owner and staff, highlighting their friendliness and ability to make clients feel comfortable and relaxed. These positive interactions with the owner and staff contribute to the overall positive atmosphere of the salon, making customers feel welcomed and pampered. Additionally, the fact that they actually closed early or stayed late for a large bridal party group shows a commitment to accommodating customer needs and going above and beyond to ensure customer satisfaction.
Another strength that is consistently mentioned in the comments is the range of services offered. Customers appreciate the extensive color options available, which allow them to personalize their nails to their preference. The positive experience of getting a clear nail design and being pleasantly surprised suggests that the salon is able to cater to a variety of customer preferences and deliver satisfying results.
In terms of weaknesses, a recurring issue mentioned in the comments is the lack of cleanliness and attentiveness to hygiene. One comment mentions that utensils were not clean and that the salon used the same towel underneath feet, even though it was wet and cold. These issues not only suggest a lack of attention to basic hygiene practices but also detract from the overall experience and sense of relaxation that a customer typically expects from a nail salon.
Another weakness mentioned in the comments is the level of skill and attention to detail shown by some technicians. Multiple comments express disappointment with the quality of the service received, with complaints ranging from painful experiences to poor trimming and filing of nails. Additionally, one comment mentions that a stylist did not properly address cuticles, leaving the customer with an unfinished look. These experiences indicate a lack of consistency and attention to detail among the technicians, which can be frustrating for customers seeking a professional and polished result.
Furthermore, there are mentions of high prices and mismatched expectations. One comment states that the price was too high for the quality of service received. This suggests that the salon may need to reconsider its pricing strategy or improve the quality of its services to justify the prices charged. Additionally, there are comments where customers express disappointment with the outcome, indicating a mismatch between their expectations and the services provided. This could be due to miscommunication or a lack of skill on the part of the technicians.
To improve Best Nails place, it is crucial to address the weaknesses that have been highlighted in the comments. This includes implementing stricter hygiene and cleanliness standards, such as ensuring that utensils are properly cleaned and sterilized between customers, and providing fresh and warm towels. Additionally, it is important to invest in training and development for technicians to improve their skills and attention to detail. This can help to ensure a consistent and high-quality service for all customers.
Communication between the salon and its customers should also be strengthened to avoid any misunderstandings or mismatched expectations. Clear and transparent pricing should be provided, and customers should be informed about the technician's experience level or any limitations. This will help manage customer expectations and reduce the likelihood of disappointment.
Overall, while Best Nails place has several strengths, including a friendly owner and staff, a wide range of services, and positive customer experiences, there are also areas for improvement. By addressing the weaknesses, such as hygiene standards and technician skills, the salon can enhance its overall customer experience and reputation.
Best TL Reviews
The owner is great + his staff! They are busy with clients for a reason. They pamper you and make you feel comfortable and relaxed. They actually closed early for us / stayed late for my large bridal party group. Very personal and offer tons and tons of colors!
Super nice staff, super fast service, Dustin was super nice and he was super gentle with my hands, I was skeptical about getting a clear nail design, but turns out I really liked it, hands down the best nail salon I when to ❤️
This place was awful!!! I had selected a decent pedicure to have things I needed to have done. I wanted to have my calluses done etc. He did one swipe up on each heel & called it good. One dab the size of a nickel from same hot towel on both front part of mid legs & that was my hot towel experience. Throughout the whole pedicure it was extremely painful, I yelped multiple times, he never became more gentle after hearing me in pain. He would grab my ankles legs & feet VERY rough!!! Absolutely terrible services, not clean with utensils, using same towel underneath feet, wet & cold the entire time there. etc. This isn't what I paid for..feet were not done right!!! The experience was a nightmare!!! This is supposed to be relaxing or considered pampering yourself. Feeling Jipped...
Lisa almost cutt me, and I paid 120.00 for not at all what wanted for designs.....So disappointing she also didn't get down by my cuticle so I looked like I needed a fill walking out. Wont be back. Should've believed the guy next to her taht was a stylist who replied its her second day when I asked how long she's been doing this. Was looking for a forever stylist. New to the area won't be back.
Was not a pleasant experience. Did not take care with my nails in regards to trimming and filing them. Made me bleed on 2 toes, did a poor job of the polish. Was just worried about the next appointment.
Won't go again. The price was way to high as well.
Very good service! Very friendly! Love my nails!!
Highly recommend this place.
I've done manicure here yesterday and very pleased with a quality. Gel polish looks amazing, and it was put on nails very properly. Pretty sure it will last more than a week. Was amazed by the color selection. So many completely different choices(attaching pictures of the selection).
Definitely will come here again.
KENNY DID SO GOOD!!
me and my friend just moved into our dorm and we had some time to kill. i was looking online for a good place to get nails done close to campus and Best Nails is definitely the place to go! the nail techs are amazing and kind and the customers say that they all do amazing work. kenny did my nails and i give this place 5 stars just for him! i will definitely be back when i need a new set <3
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Best Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
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